This was worse than our last stay, we paid for a better room and also asked if we could get a higher floor or a good view, we asked multiple times but got non we got first floor with the view being a back alley with trolleys getting pushed around early and late hours seagulls also constantly, we didn’t get any housekeeping when it said we would and also didn’t get a fridge, we gave the reception our milk,they lost it but i think they drunk it because how can you loose milk, when we asked for a better room they said they were fully booked but then someone after us literally booked a room, the lifts were broken the whole time we was there and the receptionist was rude it also felt like he was very sarcastic towards us