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Holiday Inn Express Hotel and Suites Scranton by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel and Suites Scranton by IHG

Exterior
Property amenity
Free daily buffet breakfast
Indoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
1265 Commerce Blvd, Scranton, PA, 18519
  • Place, Regal Dickson City
    ‪8 min walk‬
  • Place, Viewmont Mall
    ‪3 min drive‬
  • Place, Lackawanna River
    ‪3 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel and Suites Scranton by IHG

Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Express Hotel and Suites Scranton by IHG offers 102 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with king sofa beds. 32-inch LCD televisions come with premium satellite channels.

This Scranton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
The free breakfast at Holiday Inn Express Hotel and Suites Scranton by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Regal Dickson City. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 4-minute drive from Regal Dickson City and a few minutes from Viewmont Mall
  • Free shopping centre and local-area shuttle service
Holiday Inn Express Hotel and Suites Scranton by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Holiday Inn Express Hotel and Suites Scranton by IHG. An area shuttle within 5 mi and A shopping centre shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this Scranton hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Holiday Inn Express Hotel and Suites Scranton by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • King sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Scranton Dickson City
Holiday Inn Express Scranton
Holiday Inn Express Scranton Dickson City
Holiday Inn Express Hotel Suites Scranton

Holiday Inn Express Hotel and Suites Scranton by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1000 reviews
Rating 8 - Good. 175 out of 1000 reviews
Rating 6 - Okay. 31 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Stayed 1 night in Jan 2026

10/10 Excellent

Tiziano

Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times and it is always clean and convenient.
Stayed 1 night in Jan 2026

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, excellent customer service. Great location by restaurants and shopping.
Stayed 1 night in Jan 2026

10/10 Excellent

Annette, Baldwinsville

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here many time. This place is always very clean. Friendly staff. I was there over Christmas and the lobby was very nicely decorated.
Stayed 1 night in Dec 2025

8/10 Good

Dana

Stayed 3 nights in Jan 2026

10/10 Excellent

Bailey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was incredible.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tiffany M

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk was amazing. The room was clean. The breakfast was really good. Overall great! Highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fresh.
Stayed 1 night in Dec 2025

10/10 Excellent

Nadezda

Liked: Cleanliness, property conditions & facilities
Room is nice,very clean; stuff is absolutely courteous and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Easy to get room cleaned more towels etc. Nice beds and rooms. Great options nearby for food and essentials
Stayed 3 nights in Dec 2025

10/10 Excellent

Frank R.

Travelled with family
Liked: Staff & service, amenities
Excellent staff Very clean my 5th 3 day stay thus year....
Stayed 3 nights in Dec 2025

10/10 Excellent

Jerilyn

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bathroom were very clean. Breakfast was good. Bed was comfortable. Mini kitchenette is a great feature if you’re staying a few days because there are many dining options nearby and you can bring home and reheat leftovers with a table to eat and a sofa for relaxing. Good TV without signing in to my own streaming service.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Staff , amenities and cleanliness of the hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Jerilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had two separate reservations on back to back nights due to shifting travel plans and winter weather. At check in, the front desk attendant merged our two reservations into one so that we didn’t need to check out or switch rooms between reservations. It was seemless and easy and quick! Superb experience and exemplary customer service.
Stayed 1 night in Dec 2025

4/10 Poor

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel staff was very nice and professional, however we felt there was a lack of communication throughout the hotel staff The hotel and room were clean overall. The pillows however were uncomfortable but that is due to personal preference. The hotel computers at check in were out of service and we were charged for copies of my credit card. The issue we had was that the pool was out of service until the evening of our second day there. We chose this hotel due to the location and it having a pool and hot tub. When we checked in we weren’t informed they weren’t working. Once we went to inquire after wanting to go to the pool, we were it was out of service. We waited 45 minutes until staff said maintenance would show up to check it out. They never did. I’m very disappointed with our stay regarding the pool/hot tub just because we were looking forward to this.
Stayed 2 nights in Dec 2025

6/10 Okay

Justin

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and beds were comfortable. Will stay again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean wonderful staff just always a great experience
Stayed 3 nights in Dec 2025

10/10 Excellent

Geraldo

Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, comfortable and the bed was SO comfy! Staff was friendly and courteous! The pancake machine was awesome but the turkey sausage left ALOT to be desired!! Many other choices though!!! Merry Christmas 🎄🎁
Stayed 1 night in Dec 2025

10/10 Excellent

brent

Excellent, and great value
Stayed 1 night in Dec 2025

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Check under the sheets before settling in – it seems that my fitted sheet was from the previous guest. They immediately switched my room for me. Definitely check the HVAC as well before settling in. They were very accommodating. Good amenities and breakfast.
Stayed 2 nights in Nov 2025