Promenade Inn & Suites Oceanfront

2.5 star property

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Photo gallery for Promenade Inn & Suites Oceanfront

Indoor spa tub
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Reception
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Gym

Explore the area

Map
30 N Prom, Seaside, OR, 97138
  • Seaside Beach
    ‪2 min walk‬
  • Seaside Aquarium
    ‪3 min walk‬
  • Seaside Civic and Convention Center
    ‪3 min walk‬
  • Astoria, OR (AST-Astoria Regional)
    ‪24 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

Loft, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Promenade Inn & Suites Oceanfront

Hotel on the beach, with indoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub and a fitness centre. Housekeeping is available on request.
Promenade Inn & Suites Oceanfront offers 113 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and toothbrushes and toothpaste.

This Seaside hotel provides complimentary wireless Internet access. 48-inch LED televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us they can't get enough of Promenade Inn & Suites Oceanfront's great beach location. During your stay, you're just a quick walk from Seaside Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine and ocean views while dining at Mo's Seafood & Chowder
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 14 minutes by car from Cannon Beach and 14 minutes from Haystack Rock
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Promenade Inn & Suites Oceanfront offers its guests an indoor pool, Access to hot tub, and a fitness centre. Promenade Inn & Suites Oceanfront also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Seaside hotel is smoke free.

Mo's Seafood & Chowder – Overlooking the ocean, this restaurant specialises in American cuisine and serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Mo's Seafood & Chowder

Things to do

  • 24-hour pool access
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessibility

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 7 April 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Oceanfront
Shilo Inn Suites Hotel Seaside Oceanfront
Shilo Inn Suites Oceanfront
Shilo Inn Suites Oceanfront Hotel
Shilo Inn Suites Oceanfront Hotel Seaside
Shilo Inn Suites Seaside
Shilo Inn Suites Seaside Oceanfront
Seaside Shilo Inn
Shilo Inn Seaside Oceanfront Hotel Seaside
Shilo Inn Seaside Oregon
Promenade & Suites Oceanfront
Promenade Inn Suites Oceanfront
Promenade Inn & Suites Oceanfront Hotel
Promenade Inn & Suites Oceanfront Seaside
Shilo Inn Suites Hotel Seaside Oceanfront
Promenade Inn & Suites Oceanfront Hotel Seaside

Promenade Inn & Suites Oceanfront Reviews

Reviews

6.8
Rating 10 - Excellent. 655 out of 2059 reviews
Rating 8 - Good. 414 out of 2059 reviews
Rating 6 - Okay. 353 out of 2059 reviews
Rating 4 - Poor. 314 out of 2059 reviews
Rating 2 - Terrible. 323 out of 2059 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Noisy. Room with a kitchen to save money on eating out but there were no mixing bowls, cutting boards, kitchen linens or hot mitts, and no can opener. Decor outdated and bathroom grout coming out in pieces, though they just purchased from Shilo who let it become dilapidated. Staff were prompt and friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Will absolutely be back again. Thank you for the nice stay
Stayed 2 nights in Feb 2025

6/10 Okay

Ramon

Travelled with family
Liked: Cleanliness

Decent stay

The view was great, but the overall hotel needs upgrades here and there. But the whole stay was good and I will be more than happy to come back to this hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Megan

Travelled with partner
Disliked: Amenities
Loved being so close to the ocean. The hotel is aging but looks like they are trying to update it.
Stayed 1 night in Feb 2025

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, room comfort
It was great. Hotel is located right off the boardwalk, so convenient to shops and the ocean front. Does seem low key haunted.
Stayed 2 nights in Feb 2025

8/10 Good

Tamara, Springfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My heater didn’t work when I arrived. I called front desk and maintenance fixed it IMMEDIATELY. That was awesome. Beach and pool and location were awesome. My key card had to be rekeyed a number of times. I was locked out at 7 am and it took 30 minutes for someone to show up at front desk. There was no bell. No one answered if I called front desk or manager. That was not acceptable.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Maybe on a less busy weekend in SEASIDE

I can see that they are trying to revamp this hotel and the improvements they have completed so far are great. The sound proofing between rooms could use an update. We were in a room that could be adjoined to the next room and you could feel air coming in around the door as well as hear the people in that room talking, showering, ect. I don't blame the hotel but there was a night that for about an hour around 2am a transient individual was banging on a door trying to get in, it wasn't even on the same floor as our room but it woke us up and kept us up. I know part of the problem was all of the families that were intown for the youth basketball tournament and the youth cheerleading competition, as well as it being a dual holiday weekend. Every hotel was booked, so I don't blame the hotel for the kids causing chaos all weekend. I think this would be a great spot to stay when the town is deserted. We really appreciated the ice cold lemon water in the lobby, as well as the tea, coffee and cider. This was available at all hours of the day.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful view from our room.The facility upgraded our room at no extra cost to us.Totally enjoyed our stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Isaiah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

jose

People above us were extremely loud, called the front office at midnight but nothing was done.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jazmyne, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place right in the beach. Views of the ocean, small kitchenette for extended stays. Hot tub and pool were clean. Paul was working the front desk. He was friendly and took thebtime to give me recommendations for restaurants nearby. Will absolutely stay again.
Stayed 1 night in Feb 2025

2/10 Terrible

Colleen

Stayed 1 night in Feb 2025

2/10 Terrible

Kristy, Ogden

Stayed 1 night in Nov 2024

8/10 Good

Christopher J

Stayed 3 nights in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

2/10 Terrible

Javier

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was good and staff was friendly. Room was grouse/ not cleaned, wallpaper coming off wall, patio door wouldn’t open, Curtains would not move and stayed in one position, windows so dirty I couldn’t see the ocean from the ocean front room I paid for. I did however had a great view of the restaurant roof. Door knob to bathroom door fell off and had to have maintenance come and reattach. Bathtub was about ready to fall through the floor and uneven. The tub floor was soft and bubbling. Pool water dark color and not clean. Tile in pool floor was black moldy. Now I let the front desk know all of this and still didn’t even get a discount for my stay. Now owner/manger please don’t reply with we are in the process of updating the hotel cause for Christ sake you have had over 8 months to clean the hotel properly and last time I checked a door knob doesn’t cost that much. Doing small things during the process of a full gut and remodel goes along way. Especially when I paid top dollar for a horrible trip.
Stayed 2 nights in Feb 2025

8/10 Good

Travis

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was our first time staying and it was a nice getaway. We were notified there is a lot of updating going on, so I imagine the items throughout our stay that needed attention will be taken care of with those repairs. The pool and hot tub water was quite murky and didn't feel like it was clean. We will give it another chance.
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was dirty on the floor and toilet. The loft windows upstairs were broken in a cracked position and would not close properly. I forgot my charger cord there and I've called twice. Both times they said it would be here in a couple of days. So far its been over 2 weeks and I will call tomorrow and ask again. Ive stayed here befor a few times and never any issues, but this time the dirty grossed me out. I had wipes with me and I cleaned it myself. Especially because I had my 3 yr old grandson with me. I love Seaside and I'll be back.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Choice for Hotels in Seaside, OR

I’ve been staying at this location since 2019 and have never had a negative experience here. I love the 24 hour pool and spa but I cannot wait until they open up the sauna again. Overall, my top choice for hotels when booking a stay in Seaside, OR.
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Great location

The amazing young lady working front desk on Sunday morning was very helpful and apologetic about not being able to get us into a room early. No problem at all, she respected our time and knew we were just ready to enjoy our time on vacation. I really wish that employee would have been there the whole time! I was in a party with 3 rooms total, one room had a very scary fireplace malfunction that almost caused a huge explosion in the room. Maintenance was not able to do anything other than shut the entire fireplace system down for that room. No compensation was given for the lack of use of that amenity along with the dishwasher being completely removed (no warning) in one of the rooms. We were basically told “oh well” when checking out.
Stayed 1 night in Feb 2025

10/10 Excellent

Frank

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

natalya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was one person in front of us at check in and it took 20 mins and both associates. The line got 5 people long. That was the only down side. Other that that we were pleased with everything else
Stayed 1 night in Feb 2025