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Hotel Cetina Palacio Ayala Berganza.

4.0 star property

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Photo gallery for Hotel Cetina Palacio Ayala Berganza.

Reception
Standard Room | Down duvets, in-room safe, desk, free WiFi
Daily full breakfast for a fee
Garden
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle de las Carretas, 5, Segovia, Segovia, 40001
  • Place, Segovia Aqueduct
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Segovia Cathedral
    ‪7 min walk‬

Room options

View all photos for Standard Room

Standard Room | Down duvets, in-room safe, desk, free WiFi

Standard Room

9.6 out of 10
Exceptional
(28 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Down duvets, in-room safe, desk, free WiFi

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Down duvets, in-room safe, desk, free WiFi

Executive Room

  • 85 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Room

Junior Room | Down duvets, in-room safe, desk, free WiFi

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Down duvets, in-room safe, desk, free WiFi

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Down duvets, in-room safe, desk, free WiFi

Family Room, 1 Bedroom

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Cetina Palacio Ayala Berganza.

A restaurant, a bar/lounge and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Hotel Cetina Palacio Ayala Berganza. offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Cetina Palacio Ayala Berganza.. During your stay, you're just a quick walk from San Millan Church. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from San Millan Church and San Clemente Church
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Cetina Palacio Ayala Berganza..

This 4-star Segovia hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Stereo

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 20 per night (919 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Ayala Berganza
Ayala Berganza Hotel
Ayala Berganza Segovia
Hotel Ayala Berganza
Hotel Ayala Berganza Segovia
Hosteria Ayala Berganza Segovia
Palacio Ayala Berganza Hotel Segovia
Palacio Ayala Berganza Hotel
Palacio Ayala Berganza Segovia
Palacio Ayala Berganza
Palacio Ayala Berganza
Cetina Palacio Ayala Berganza
Hotel Cetina Palacio Ayala Berganza. Hotel
Hotel Cetina Palacio Ayala Berganza. Segovia
Hotel Cetina Palacio Ayala Berganza. Hotel Segovia

Hotel Cetina Palacio Ayala Berganza. Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 165 out of 217 reviews
Rating 8 - Good. 37 out of 217 reviews
Rating 6 - Okay. 9 out of 217 reviews
Rating 4 - Poor. 3 out of 217 reviews
Rating 2 - Terrible. 3 out of 217 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities
Staff was incredible, room was clean & beautiful & couldn’t recommend more
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a lovely place to stay the staff is attentive and kind.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nico

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run medium sized hotel in a great location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Great room and front desk employees were wonderful. The breakfast was terrific and well worth the price. Location was very good. Highly recommend this property.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Friendly staff, good location. The young women who booked us in at the hotel was top notch and extremely helpful.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel, within walking distance from the core part of the historic center of Segovia; and with a delicious breakfast buffet.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
The staff and location were great - property lovely. The rooms were so heavily scented that we had to air them and leave for a while- and even on our return the scent was strong. Beds are very firm- not a great night’s sleep
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
Lovely hotel. Large room. Very quiet. Nice breakfast. Had a restful stay.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

AV

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay in Segovia! Wonderful hotel, junior suite is very nice, comfortable and clean. Friendly staff. Good breakfast. Recommended
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and great staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Xiaoling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
All of the above were exceptional
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, amenities
o
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the heart of Segovia. Friendly staff, clean comfortable rooms and great location.
Stayed 1 night in May 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A very pretty hotel that was close to everything.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent reception: friendly, welcoming, helpful and informative. Excellent location: quiet but central. Spotlessly clean and comfortable and spacious room. I would certainly recommend.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, room are big.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Eusebio

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place everything was Great
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here; the room and bathroom were very spacious and clean and the bed was comfortable. It’s a short walk to all the sites in Segovia and the breakfast was excellent!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
An excellent room: spacious, well appointed and comfortable.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
A nice property in a central location
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great town

Very friendly very clean very comfortable. Extra nice desayuno. Very satisfied
Stayed 1 night in Mar 2024