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The Originals Relais, Le Verger des Châteaux

3.0 star property

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Photo gallery for The Originals Relais, Le Verger des Châteaux

Terrace/patio
Interior
1 bedroom, premium bedding, blackout curtains, free WiFi
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Parking included
  • Breakfast available
  • Free WiFi

Explore the area

Map
2 Route Romaine, Dieffenthal, Bas-Rhin, 67650
  • Cigoland Park
    ‪7 min drive‬
  • Montagne des Singes
    ‪8 min drive‬
  • Château du Haut-Kœnigsbourg
    ‪16 min drive‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Room

1 bedroom, premium bedding, blackout curtains, free WiFi

Junior Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Comfort 1 to 3 people vineyard view

1 bedroom, premium bedding, blackout curtains, free WiFi

Comfort 1 to 3 people vineyard view

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Prestige Suite with Vineyard View

Prestige Suite with Vineyard View | 1 bedroom, premium bedding, blackout curtains, free WiFi

Prestige Suite with Vineyard View

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Prestige Double Room

Prestige Double Room | 1 bedroom, premium bedding, blackout curtains, free WiFi

Prestige Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family 2 to 4 people with vineyard view

1 bedroom, premium bedding, blackout curtains, free WiFi

Family 2 to 4 people with vineyard view

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Comfort 1 to 2 people vineyard view

1 bedroom, premium bedding, blackout curtains, free WiFi

Comfort 1 to 2 people vineyard view

  • Vineyard view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

1 bedroom, premium bedding, blackout curtains, free WiFi

Comfort Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite for 2 to 4 people with vineyard view

1 bedroom, premium bedding, blackout curtains, free WiFi

Suite for 2 to 4 people with vineyard view

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Prestige Suite with vineyard view

1 bedroom, premium bedding, blackout curtains, free WiFi

Prestige Suite with vineyard view

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

1 bedroom, premium bedding, blackout curtains, free WiFi

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Comfort Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Comfort Room 1 To 2 Persons

  • Sleeps 2
  • 1 Double Bed

Suite 2 To 4 Persons

  • Sleeps 4
  • 1 King Bed

Prestige Double Room

  • Sleeps 2
  • 1 Double Bed

Prestige Suite With Vineyard View

  • Sleeps 2
  • 1 Double Bed

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  • Parking included
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4.5 out of 5, Wonderful, (136)
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includes taxes & fees
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About this property

The Originals Relais, Le Verger des Châteaux

Hotel in Dieffenthal with coffee shop/cafe and restaurant
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and free newspapers are on-site.
The Originals Relais, Le Verger des Châteaux offers 32 accommodations with free newspapers and a hairdryer. Beds feature premium bedding. 22-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. This Dieffenthal hotel provides complimentary wireless Internet access. A nightly turndown service is provided.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Originals Relais, Le Verger des Châteaux, you'll be within walking distance of Achillée. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine and garden views while dining at La Table Du Verger
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a business centre and 2 meeting rooms
  • On-site recreation includes a playground and hiking/biking trails
  • Just a 2-minute drive from Achillée and a few minutes from Willy Gisselbrecht Winery
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

Public spaces have free WiFi and wired Internet. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Originals Relais, Le Verger des Châteaux. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Dieffenthal hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
La Table Du Verger – Overlooking the garden, this restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Table Du Verger

Things to do

  • Hiking/biking trails
  • Playground
  • TV in common areas

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby

Guest services

  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Free daily newspapers
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Saturday - Sunday (8:00 AM - 10:00 PM) and Monday - Friday (7:30 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 23 December and 27 December.
The following facilities are closed for Christmas Eve, Christmas Day and New Year's Eve:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Front desk
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Saturday - Sunday: 8:00 AM - 10:00 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Le Verger des Châteaux Dieffenthal
Le Verger des Châteaux
Le Verger des Châteaux Dieffenthal
INTER-HOTEL Verger Châteaux Hotel Dieffenthal
INTER-HOTEL Verger Châteaux Hotel
INTER-HOTEL Verger Châteaux Dieffenthal
INTER-HOTEL Verger Châteaux
INTER-HOTEL Sélestat Nord Verger Châteaux Hotel Dieffenthal
INTER-HOTEL Sélestat Nord Verger Châteaux Dieffenthal
The Originals Relais Le Verger des Châteaux
The Originals Relais, Le Verger des Châteaux Hotel
The Originals Relais, Le Verger des Châteaux Dieffenthal
Le Verger des Châteaux The Originals Relais (Inter Hotel)
The Originals Relais, Le Verger des Châteaux Hotel Dieffenthal

The Originals Relais, Le Verger des Châteaux Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 240 reviews
Rating 8 - Good. 101 out of 240 reviews
Rating 6 - Okay. 34 out of 240 reviews
Rating 4 - Poor. 13 out of 240 reviews
Rating 2 - Terrible. 2 out of 240 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

janice

Travelled with partner
Disliked: Staff & service, amenities
Staff were useless. Hotel needs updating. Beautiful setting though
Stayed 1 night in Aug 2024

4/10 Poor

FEI

Disliked: Staff & service, amenities, property conditions & facilities
We picked this property as its unique South France countryside character. Location is great. However, we are disappointed with this stay. First their customer service never gets through. I called multiple times at different time of the day want to confirm how late we can check in. 2ndly, at checkin, we were informed about the breakfast. I double checked if our breakfast is included as it is not clear on the booking. I was told yes it is. I’m not a big fan of French hotel breakfast, as it is included. We rose early ( we r late risers) to eat it. They provided baguette, cheese apple milk and coffee… We only had a piece of bread and coffee. At checkout we were forced to pay additional

8/10 Good

Blandine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay but a bit far from the city center
Stayed 1 night in Dec 2023

10/10 Excellent

Jordan

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Jane

Stayed 1 night in Aug 2023

10/10 Excellent

STEPHEN

Stayed 1 night in May 2023

10/10 Excellent

maria carolina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

Martins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realy welcoming and relaxed atmosphere. Vinery mountain views from the windoes. Rooms with small balconies. Next to many smal town and castles.
Stayed 1 night in Aug 2021

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located in the Alsatian countryside. The drive to the property winds through lovely vinyards and villages. The view of Haut-Koenigsbourg is beautiful.
Stayed 1 night in Dec 2019

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvellous

As always consistently good lovely food
Stayed 1 night in Jan 2019

6/10 Okay

The

Liked: Cleanliness, property conditions & facilities, room comfort
Minus for ordinary breakfast. Limited selection, no ham.
Stayed 1 night in Sep 2018

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Views

ABSOLUTELY wonderful. The room was quaint.. the views spectacular.. the area breathtaking. Love the Alsace region!
Stayed 1 night in Jun 2018

8/10 Good

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Hipskier, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel shame restaurant closes early
Stayed 1 night in Jan 2018

10/10 Excellent

Hipskier, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

Very comfortable

10/10 Excellent

hipskier, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super family hotel

Perfect

8/10 Good

Laszlo, Frankfurt

Liked: Cleanliness, room comfort

Nice hotel, problems in Restaurant

The hotel is nice, quiet and beautifull location, the rooms are ok. Not so the restaurant. Three of the six meat main courses were not available at 8.30 pm on a Thursday evening, among them the steak with french fries. In the middle of France! Slow service. Annoying. The tarte flambee was burned at the sides.

8/10 Good

r, Newcastle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

One night in the country

Stopped one night on Wednesday arrived around 6pm saw a group Of people who also saw us sitting and smoking outside found no one on the reception note said go to the bar no one there waited around. 5 mins I walked through the restaurant could see that the group of people where the staff sitting outside having a break another 5 mins later someone came saw our booking and gave us a key and a quick this is for that etc and left we moved into our room which was in the loft it was big and spacious came down before dinner and asked could we get a table was told go to reception went but no one there came back to waitress and was told no fully booked could see I was a little pit out and said look try village down road offered to ring another place for a reservation . Whilst i appreciated the gesture I was sure there was space for us even in the bar the kids where past hungry and bedtime and we just wanted to sit and relax after a busy day drove to another town lovely pretty place everything looked closed or full so ended up driving to selestat 6 km away and having to find macdonalds because kids where in melt down now Not the relaxing might I thought I booked in the country

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was cute and the room we stayed in was very cozy with lots of room for the kids to move around. It's located right next to a vineyard, and the restaurant downstairs was amazing with the kiddos.

8/10 Good

Mia Heng, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful Vineyard Stay.

Wonderful stay surrounded by vineyards. Beautiful sun rise n sun sets. Will definitely stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lynne, Australia

Liked: Cleanliness, property conditions & facilities

Quaint building.

We were excited to see our quaint hotel. However, our welcome was less than enthusiastic, and our room, while clean, was not overly comfortable. The sloped ceilings made sleeping on the single bed difficult, as moving meant hitting the head! Breakfast was basic, and there were no tea or coffee making facilities in the room.

6/10 Okay

David and Jodie, NZ

Liked: Cleanliness

Le Verger Des Châteaux

Off the beaten track. Bed exceptionally uncomfortable for someone over 5'10". No coffee making facilities at all. Very disappointing and very expensive to buy at the restaurant downstairs. Restaurant expensive for families and due to location, a long way to other places to eat.