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Aparthotel

Serenity Diamond Beach

3.0 star property

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Photo gallery for Serenity Diamond Beach

Aerial view
Exterior
On the beach
Restaurant
Townhome | Private kitchen | Full-sized fridge, microwave, dishwasher, toaster

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Diamond Beach Road, 357, Diamond Beach, NSW, 2430
  • Place, Seashells Beach
    ‪2 min walk‬
  • Place, Khappinghat Nature Reserve
    ‪2 min walk‬
  • Place, Diamond Beach
    ‪4 min drive‬
  • Airport, Taree, NSW (TRO)
    ‪31 min drive‬

Room options

View all photos for 2 Bedroom Villa with Spa Bath

2 Bedroom Villa with Spa Bath | Iron/ironing board, free WiFi, bed sheets, alarm clocks

2 Bedroom Villa with Spa Bath

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Beach House

3 Bedroom Beach House | Iron/ironing board, free WiFi, bed sheets, alarm clocks

3 Bedroom Beach House

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Villa, 2 Bedrooms

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Villa, 2 Bedrooms

  • Sleeps 5
  • 1 Queen Bed and 1 Double Bunk Bed
  • Free Wi-Fi

View all photos for Garden Villa

Garden Villa | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Garden Villa

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Cottage

Family Cottage | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Family Cottage

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bunk Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Townhome

Townhome | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Townhome

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

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About this property

Serenity Diamond Beach

Spend the day on Serenity Diamond Beach's beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a microwave and a dishwasher. A washer/dryer, free WiFi and a hairdryer are among the other amenities available to guests.
Serenity Diamond Beach offers 68 accommodations with washers/dryers and a hairdryer. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers.

Guests can surf the web using complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and free toiletries.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Serenity Diamond Beach, you're just a quick walk from Seashells Beach. Free WiFi in public areas, free self-parking and 2 outdoor pools are available. This comfortable aparthotel has 68 apartments on 1 floor. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include 3 meeting rooms and laundry facilities
  • On-site recreation includes tennis courts, a 24-hour gym and basketball
  • Steps from Seashells Beach and 6 minutes on foot from Khappinghat Nature Reserve
Serenity Diamond Beach offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. Serenity Diamond Beach also features an arcade/games room, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Diamond Beach aparthotel is smoke free.

Property amenities

Beach

  • On a sandy beach

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster

Dining

  • A bar/lounge

Bedrooms

  • Alarm clock
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Outdoor areas

  • Garden
  • Walkway to water

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 3 meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk

Things to do

  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Tennis
  • Volleyball

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 floor
  • 68 units
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • High chair fee: AUD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ramada Diamond Beach
Australis Diamond Beach Resort Spa
Serenity Diamond Beach Aparthotel
Ramada Resort Diamond Beach
Serenity Diamond Diamond
Serenity Diamond Beach Aparthotel
Serenity Diamond Beach Diamond Beach
Serenity Diamond Beach Aparthotel Diamond Beach

Serenity Diamond Beach Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 483 reviews
Rating 8 - Good. 203 out of 483 reviews
Rating 6 - Okay. 39 out of 483 reviews
Rating 4 - Poor. 13 out of 483 reviews
Rating 2 - Terrible. 4 out of 483 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the fact that it was literally a skip, hop and jump away from the beach and resort pool! It was a lovely relaxing getaway perfect for our family of four. The accommodation was modern and clean. There was plenty for us to do. As we’re an active family we made use of the tennis court and ran along the beach in the mornings….
Stayed 3 nights in Jun 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had a flood in the house because of the washing machine not working.
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property in great location with great facilities and very helpful staff! Our villa was very private and centrally located so only a short walk to everything.
Stayed 5 nights in Apr 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This accommodation is terrible. Booked a unit just by the pool and beach. Couldn't leave any doors unlocks for a nice breeze was every screen door lock was broken. All screens had holes in them. So much so multiple frogs where in our room before we realised. Pillows flat and bed horribly uncomfortable. Accommodation was old, out dated and in terrible condition. Stayed one night out of requirement. Woke up to mouse poop over the floor in dining room and kitchen in the morning. Made a complaint to reception prior to leaving. Simply told us they had a wait list and if we weren't happy to leave. Then advised we would have to deal with WOTIF directly as there customer service couldn't be understood due to not speaking English! Disgusting comment about the WOTIF staff and terrible attitude from staff at accommodation. Save your money or stay somewhere else.
Stayed 4 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, great amenities, close to beach, has everything you need for a lovely get away. the check in was excellent and the staff are awesome. Had a great weekend.
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well kept grounds in a beautiful location. Peaceful, quiet and laid back. Excellent customer service.
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Louise S

Liked: Cleanliness, room comfort, communication

Serenity at Serenity on Diamond Beach

Wonderful stay. Staff were lovely. Quiet midweek stay.
Stayed 4 nights in Mar 2021
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, room comfort, communication

We’ll be back!

Serenity was fantastic! 2 pools, outdoor play area and indoor play room - perfect for kids! Comfortable cabins. Close to the beach. Massage lady, Amm was amazing and only a stone’s throw from our cabin.
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
I thouroughly enjoyed my stay. Amenties were good as was the overall feel of the resort, i was comfortable and I would stay again however, I did think the use of outdoor furniture for indoor use took away from the comfort when wanting to relax for the evening indoors. The wifi was also non existant in my villa but this did not ruin my experience at the resort.
Stayed 4 nights in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Communication
The grounds and the pool area were nice. Kitchen was adequately fitted out.
Stayed 2 nights in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The villas were roomy and comfortable. The pool is great and location is nice and quiet.
Stayed 3 nights in Feb 2021
Verified

10/10 Excellent

Mary

Liked: Amenities, property conditions & facilities, communication
The location was amazing and the facilities on site were great. The staff were always friendly and helpful. We had a lovely stay!
Stayed 6 nights in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious clean and incredible pool Direct access to stunning long beach
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Sylvia

Liked: Cleanliness, room comfort, communication
Overall is pretty good, self contained well equipped, however
Stayed 3 nights in Oct 2020
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Kids loved the pool and the bike riding. Happy kids happy adults.
Stayed 4 nights in Sep 2020
Verified

8/10 Good

Td

Liked: Amenities, communication
Disliked: Cleanliness
Was right on the beach, with a beautiful pool and amenities.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent services with the villa and grounds kept in immaculate conditions. Modern styling and very quiet, right on the beach.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Imelda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our family of 4 had a good relaxing weekend. The 2 bedroom villa is well equipped and very clean
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Kiki

Liked: Cleanliness, amenities
Great property right at the beach! Very friendly management. Loved every second there and would definitely go back.
Stayed 3 nights in Jun 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good tidy rooms everything worked comfortable family stay with close walk to the beach Very good setup will be back
Stayed 5 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was awesome and was the highlight of the accommodation. Short walk to a lovely beach.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who run Serenity are very friendly and provide a great place to unwind and relax.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
We felt welcome from the time we stepped in! Our unit was beautiful our bed was so comfy. The pool near the beach is beautiful. I loved that the kitchen was pretty well equipped. I wanted to relax and relax I did. I wish that I could have stayed longer.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked on a recommendation and glad I did, late arrival wasn’t a problem. Accommodation was very good and clean, has everything you need and more. When in the area again will choose here for sure.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Two bedroom, double and 2xdouble bunks. The main bedroom was locked for the owner.
Stayed 1 night in Nov 2019