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Palm Beach Resort

3.0 star property

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Photo gallery for Palm Beach Resort

Outdoor pool, pool loungers
Beach bar
Reception
Exterior
Minibar

Reviews

7.4 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Kotu Stream Road, Serrekunda
  • Place, Senegambia Craft Market
    ‪14 min walk‬
  • Place, Bijilo Beach
    ‪5 min drive‬
  • Place, Kololi Beach
    ‪5 min drive‬
  • Airport, Banjul (BJL-Banjul Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room, Garden View

Minibar

Standard Double Room, Garden View

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Superior Double Room, Pool View

Superior Double Room, Pool View | Minibar

Superior Double Room, Pool View

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room, Garden View

Minibar

Premium Double Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Minibar

Superior Double Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, Ocean View

Minibar

Premium Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite, River View

Minibar

Premium Suite, River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite, Ocean View

Minibar

Premium Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Aerial view
Metzy Residence Hotel
Serrekunda
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.2 out of 5, Very good, 140 reviews
The price is €54
includes taxes & fees
17 Jun - 18 Jun
Metzy Residence Hotel

About this property

Palm Beach Resort

Spend the day relaxing on Palm Beach Resort's private white sand beach or pampering yourself at the hotel's full-service spa.
Palm Beach Resort offers 165 air-conditioned accommodations, with minibars. Rooms open to balconies or patios. Bathrooms include a shower. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and manicures and pedicures. The spa is open daily.
Our customers tell us that they enjoy the overall property condition at Palm Beach Resort. During your stay, you'll be connected to a shopping centre and within walking distance of Senegambia Craft Market. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi in some public areas
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, manicures and pedicures or body scrubs at the spa
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes a private beach
  • 12 minutes on foot from Senegambia Craft Market and a 4-minute drive from Tropic Shopping Centre
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Palm Beach Resort such as an outdoor pool and a children's pool.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace.

Smoking is allowed in designated areas at this 3-star Serrekunda hotel.

On-site venue – This poolside restaurant specialises in local cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No lift

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Beach Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 18 per person (one way)
  • Air conditioning fee: EUR 11 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palm Beach Hotel Serrekunda
Palm Beach Serrekunda
Palm Beach Hotel Hotel
Palm Beach Hotel Serrekunda
Palm Beach Hotel Hotel Serrekunda

Palm Beach Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 58 reviews
Rating 8 - Good. 25 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 4 out of 58 reviews
Rating 2 - Terrible. 6 out of 58 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet rooms nice onsite shopping private beach polite helpful staff comfy bed hot showers Could improve on food and drinks tonic water really tiny small size and just given in can no glass ice if improved on food and drink would be a really decent 4* hotel at the moment
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Modou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. I will definitely consider coming back in the future.
Verified

8/10 Good

Bintu

Liked: Cleanliness, staff & service, property conditions & facilities
Quite ok
Stayed 5 nights in Dec 2023
Verified

8/10 Good

M.B.

Liked: Staff & service, room comfort

Overall it is a nice basic place with a beautiful

The hotel has nice basic rooms with good bathroom. A muscito net is not standard included, but can be provided by the reception. The bed is comfortable. Breakfast is sufficient. Dinner options in the hotel are very good: extensive menu and almost everything is well-prepared and good value for money. The beach place is nice, however, at the beach you will be approached by many locals who want to sell something or just want to talk a lot.
Stayed 11 nights in Feb 2023
Verified

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Property conditions & facilities
The standard was quite low. No Refigerators in the rooms, no water was provided.the TV didn’t work and after 2 days one channel only. WiFi was dismal even in the lobby Was asked to pay for late checkout even though I got in at three am Breakfast did not have any Gambian food and omelettes were only with onions and nothing else
Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

Rosemary

Disliked: Staff & service, amenities, property conditions & facilities
The a condition of the room was not safe the keys was ot working properly the hotal was durty the breakfast you i could not eat it it was terrible. O fridge in roo. You had to pay if you wanted one.i paid to stay for one week i check out the next day. In to i ither hotel cheeper and a hole two bedroom property self contained i would not recommend this hotal the manger was rude. And no refund. Very bad experiences
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Super herzliche Mitarbeiter Tolle Massagen Nur gute Erfahrungen Das Hotel ist etwas in die Jahre gekommen , aber die Menschen dort und ihre nette Art lassen das vergessen
Stayed 12 nights in Jan 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Need tea and coffee and kettle in room also small fridge . Would make it a lot more comfortable.
Stayed 28 nights in Feb 2020
Verified

8/10 Good

Ramlat

Liked: Cleanliness
Had initial issues with front desk at check in but the manager was later involved and resolved my issue in a somewhat amicable way
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen upplevelse

Mycket bra upplevelse med toppen service och mycket god mat. Frukosten var dock lite lägre standard men helt ok. Bra läge och bra för alla åldrar. Sköna sängar. Vi var mycket nöjda på detta prisvärda hotell
Stayed 10 nights in Nov 2019
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Hotel was lovely. Staff friendly and really helpful. Would happily use this hotel again
Stayed 7 nights in Mar 2019
Verified

4/10 Poor

Wil

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Basic hotel bij het strand.

Het is een zeer verouderd complex wat op sommige plaatsen wordt opgeknapt maar provisorisch. Badkamer in mijn kamer bijvoorbeeld was netjes maar zeer slordig afgewerkt, met een gat in de muur naast de spiegel. Plafond was nog oud, zat onder het cement. Matrassen waren hard, slechte kussens. Voor airco moet extra betaald worden. Ik kreeg wel een gratis (stoffig uitziende) fan. Kastdeuren gingen niet dicht. Wel was ik erg verrast met de Nederlandstalige tv-zender. Personeel is o.k.
Stayed 7 nights in Mar 2018
Verified

8/10 Good

Lamin

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel on the beach. Real value for money

Nice, clean and unassuming hotel on the beach. Well appointed rooms. Very good entertainment, pool and food. Excellent and welcoming staff. Real value for money. Part of the access road could be better but will recommend hotel anytime.
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Manolo

Liked: Staff & service
Disliked: Property conditions & facilities

Bonitas vistas

La habitacion con vistas a la playa muy bonita, el problema es que al estar en segundo piso muchas veces no había agua ni en el grifo ni en la ducha
Stayed 7 nights in Feb 2018
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, room comfort

Location good for my needs

Good value for money and a great location for a bird watcher or those who like a quiet beach. Breakfasts were unexciting; staff friendly; some areas shabby but clean. I found the entertainment intrusive but others liked the activities and it was easy to get away. I preferred to eat just down the beach at the Konta Kinte
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice hotel with some issues

Had a nice stay at Palm Beach despite ongoing issues with water going off all the time (room A76). Very annoying when you're trying to have a shower! We also found it very difficult to get a sun lounger around the pool so spent most of our time at the beach. Otherwise, as described. Staff very friendly and room was clean but basic. Due to the issues with the water, I would not stay at the hotel again.
Stayed 11 nights in Jan 2018
Verified

8/10 Good

Trine

Liked: Cleanliness, staff & service, property conditions & facilities

Tæt på strand, central beliggenhed.

Manglede minibar, altså køleskab som beskrevet i værelsesfaciliteter. Hoteller mente ikke at det var deres problem og vi blev henvist til at klage til Expedia. Måske man skulle revidere dette.
Stayed 12 nights in Jan 2018
Verified

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Tired hotel lacking facilities

This is a run down hotel in an indifferent location. While the staff were friendly and the restaurant/ breakfast was OK, the service provided by the hotel is short of acceptable. The room was grubby and in desperate need of a spring clean/ refurbishment. There was a single towel (a second reluctantly given) and a small tablet of soap, but absolutely nothing else in the room (no toiletries, phone, hair dryer, glasses, information, etc.). Also expect to pay extra for a fridge (about £25 per week and about £20 a week to use the hotel safe). The rooms have air conditioning, but the hotel will try to charge extra to have it connected (around £35 per week). Mosquito nets are available if you ask. The wifi in the pool and reception areas (none in the rooms) seems to work reasonably well. I was there for three nights only, but would not recommend a longer stay. Like a number of other reviewers, I too had trouble with the lock on my room (which was replaced). Fortunately, security does not seem to be an issue in the area.
Stayed 3 nights in Jan 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Heeft ruzies gehad met het personeel want de slot van deur was niet goed moet 2 uur en wachten voor.het gemaakt.woorden Bij het ontbijt was de jus d Orange gewoon geen jus d Orange chemicaliën
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

Susan

The hotel was okay for what we paid. Quite basic and a small pool for the size of the hotel.
Verified

2/10 Terrible

Hans

Disliked: Staff & service, property conditions & facilities, room comfort

A nightmare.

I booked a room with airconditioning, minibar and daily housekeeping. But I got a room without airconditioning, without minibar and I didn't automatically get a clean towel daily. The first day there was no hot water, only a cold shower in this so-called three star hotel. There was not any mosquito protection in the room. The room was awfully hot, it was impossible to sleep. The doorlock was broken and difficult to unlock. The reception was totally uncapable, they couldn't care less, made up nonsense, denied all responsibility and refused to do anything. There is no shop anywhere near the hotel. Water must be bought in the hotel for 1,70 euro each bottle! The hotelshopkeeper clearly abuses his monopoly in a shameful way. The hotel is on the beach in the middle of nowhere in a tourist ghetto. Around the hotel it is full of parasite people that bother you all the time. You must take a taxi and haggle about prices any time you want to leave the hotel or need something.
Verified

8/10 Good

JENNEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely but Breakfast needs to be improve and also the WiFi.
Verified

8/10 Good

Ruth

Liked: Property conditions & facilities, room comfort

Good overnight stop

Stayed twice for a single night when I needed a stopover to/from the north. Clean, comfortable, well-positioned, friendly staff. Food was OK. However I found the evening entertainment (first night cultural show; second night karaoke) intrusive as I wanted something more peaceful. Easy access to the beach and beach bar, plus less hassle than you get elsewhere once on the beach, made this a good overnight stop. I might find it a bit restrictive for a long stay.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but nice

Nice Hotel considering its 2 star status, close to the beach which is nice and they spray the rooms with bug spray which is good! Hotel is basic but nice, overall good value for money but don't expect luxury because you won't get it, you can't beat it for Value in Gambia though.
Verified

4/10 Poor

anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

palm beach hotel......your joking

our original room did not have air con so it cost us £70 each to upgrade for the remaining 13 nights..the area around the pool was beautiful bt the water in the pool itself was below standard due to the fact the filters were NEVER turned on.the food bar and service around the pool was very good. the pool sun beds are a joke as is the breakfast inside the restaurant . its self service and the food is left uncovered with flies all over the place. having said all that you cant really grumble for £300 a week. its not a place I would go on my honeymoon but its spot on if you don't mind roughing it. lots and lots of the guests go back there time and time again.