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Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Free buffet breakfast
Room, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, free cots/infant beds, free WiFi
Exterior
Indoor spa tub
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪17 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪17 min walk‬
  • Place, Sevierville Convention Center
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(24 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking, Balcony

8.2 out of 10
Very good
(21 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 42 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, laptop workspace, free cots/infant beds, free WiFi

Suite, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking, Hot Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Park Tower Inn
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.2 out of 5, 1,845 reviews
The price is €41
includes taxes & fees
3 Dec - 4 Dec
Park Tower Inn

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities and a 24-hour front desk.
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations, with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Suites Sevierville - Pigeon Forge. During your stay, you'll be within walking distance of Wilderness at the Smokies. Features include free WiFi in public areas and free self-parking, plus 1 hot tub.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a gift shop and laundry facilities
  • Guests have great things to say about the size of the guestrooms and the breakfast
  • 13 minutes by foot from Wilderness at the Smokies and a 2-minute drive from Sevierville Convention Center
  • Dogs welcome for a fee (restrictions apply)
Quality Inn & Suites Sevierville - Pigeon Forge offers its guests a seasonal outdoor pool, Access to hot tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available. Quality Inn & Suites Sevierville - Pigeon Forge also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Sevierville hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Reviews

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

7.2

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 1009 reviews
Rating 8 - Good. 263 out of 1009 reviews
Rating 6 - Okay. 192 out of 1009 reviews
Rating 4 - Poor. 102 out of 1009 reviews
Rating 2 - Terrible. 133 out of 1009 reviews

Reviews

2/10 Terrible

Dinah

Travelled with family
Disliked: Cleanliness, amenities
We had roaches.
Stayed 1 night in Aug 2025

6/10 Okay

Markie

Travelled with family
Liked: Staff & service
1st room smelled like human pee, they did give us a second room after we complained, jacuzzi could have been hotter!
Stayed 1 night in Aug 2025

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

CARLOS

Stayed 2 nights in Jul 2025

4/10 Poor

Stephanie

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I don’t recommend breakfast. The front staff is rude and unhelpful and the pet fee is ridiculous. There’s other hotels in better locations with no pet fees. I ended up paying almost $500 for two nights with the pet fees.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Didn't clean the room for 2 nights

Stayed 3 nights for a jeep invasion. Had our small chihuahua with us so paid the pet fee on top of that. Room was never cleaned or given flesh towels, etc....both tonights...
Stayed 3 nights in Aug 2025

10/10 Excellent

Lance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing weekend

Had a good stay, no problems.
Stayed 2 nights in Aug 2025

6/10 Okay

Jeff

Stayed 1 night in Aug 2025

2/10 Terrible

Susan

Travelled with family

Bad Place

This hotel refused to cancel a reservation I had made in error, through hotels.com. I needed a place to stay with my kids, so I paid for the night I arrived there, thinking I had a reservation. When I figured out that the website had switched the date to a week from the actual date, I tried to cancel the reservation with the hotel and the hotels.com website. They both said that the other had the power to cancel, but nobody would actually cancel it. I’m still fighting the charge with my credit card. I don’t recommend using hotels.com or staying at this hotel, which is filthy dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Charles

Business traveller
Disliked: Property conditions & facilities
Old run down facility. I couldn't get the door to room open, I had to go back to office to get someone to get it open for me. The bed was comfortable but the couch was worn out. All the furniture was in poor condition, curtains were in bad shape and coming loose from rod.was probably a nice place at one time but is in need of renovation. Breakfast wasn't much either.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was not the newest but it was clean and close to the convention center. Price was good especially compared to the hotel attached to the convention center was nearly double the price. There is free breakfast which was better than McDonald's. It's not a 4 star restaurant but great if you're trying to save money and have a family to feed. Room was clean with fresh towels, trash taken out and beds made daily. Mattress was comfortable. Nice size fridge and a microwave. No vending machines but a larger Target was a stones throw away. 2 pools but we didn't use them. My biggest complaint was trying to make a left turn out of the parking lot on to the main road. We usually had to turn right, go to the Target parking lot, do a U turn and go left at the traffic light.
Stayed 6 nights in Aug 2025

10/10 Excellent

Pablo

Stayed 1 night in Aug 2025

10/10 Excellent

Krisann

Stayed 1 night in Aug 2025

8/10 Good

Juan

Stayed 1 night in Aug 2025

6/10 Okay

Gabe

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Christopher

Stayed 1 night in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

6/10 Okay

Glenn

Liked: Cleanliness, staff & service, room comfort

My review

The room was nice and clean. The building is on the older side. The pool areas was nice. My only complaint was the shower head. I'm 6foot 1 and the shower head was below eye level.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth, lewiston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and affordable. Great breakfast.
Stayed 4 nights in Jul 2025

8/10 Good

Javarous

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Stayed 2 nights in Jul 2025

4/10 Poor

Rhonda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room had a bug in tub and spot in carpet other room under sink was even cleaned dirty tissues thrown down couldn't walk on carpet floors feet would get black had to keep shoes on killed 3 roaches in one of the rooms.
Stayed 4 nights in Aug 2025

4/10 Poor

kellye

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The only 2 things good about this property was the very comfortable king bed and location. The motel is prior to getting into the main traffic of Pigeon Forge and near good shopping and restaurants. So location is a plus. But it needs updated. The shower curtain and drapes smelled of mildew. Carpet was very dirty. Only one person could fit in the bathroom at a time in our King suite bedroom. The TV did not work and the smoke alarm battery was out so it was beeping. We had to take it apart. It was after 2 AM so we couldn’t get an answer at the front desk. You could not hang anything in the closet hanging area because the rod was too close to the top.
Stayed 2 nights in Aug 2025