2/10 Terrible
Sandi S.
29 Jul 2023
Liked: Cleanliness
NEVER STAY HERE OR USE THIS MANAGEMENT COMPANY
The worst experience we've ever had at a vrbo. I had asked to check in at 12:30 but at 11, a guy texted me telling me would only wait until noon then he would leave and come back at 3 to let us in. When we arrived, there was no central A/C, and the fan above in the living room didn't work. The guy who opened the door and went over the place, told us to call management so they could fix the fan and the portable AC unit in the back. There was one room-wall unit that plugs in one room and the other in the living room. At the time we checked in, they were working so we didn't thing anything of it. I contacted management and left a message. I got a call back from someone who was at the beach and he told me he talked to the owner and that they would send a powerful fan, I told them a fan was going to blow hot air and that we needed an AC unit that worked. About an hour later we got a message from Maria, who said she would stop by and bring a powerful fan but this would have to be later when she was available (7;30 pm). Meanwhile it's over 92 degrees in the room. She showed up with a fan and told us they would have an electrician come by the next day and install a working AC unit in the back room. We ended up putting the mattresses from that room in the living room so the kids could sleep. In the middle of the night the power went out. We had no AC. The fuse breaker couldn't handle both wall units and it would shut off.
Sandi S.
Stayed 3 nights in Jul 2023