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Eurostars Al-Ándalus Palace

4.0 star property

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Photo gallery for Eurostars Al-Ándalus Palace

Terrace/patio
Terrace/patio
Terrace/patio
Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida de la Palmera s/n, esquina Parana, Seville, Seville, 41012
  • Place, Benito Villamarin Stadium
    ‪2 min walk‬
  • Place, Virgen del Rocio University Hospital
    ‪12 min walk‬
  • Place, Maria Luisa Park
    ‪3 min drive‬
  • Airport, Seville (SVQ-San Pablo)
    ‪14 min drive‬

Room options

View all photos for Double Room

Down duvets, minibar, in-room safe, desk

Double Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Parking Included)

Down duvets, minibar, in-room safe, desk

Double Room (Parking Included)

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room Single Use (Parking Included)

Down duvets, minibar, in-room safe, desk

Double Room Single Use (Parking Included)

  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room, Pool View

Down duvets, minibar, in-room safe, desk

Double Room, Pool View

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Pool View (Parking Included)

Down duvets, minibar, in-room safe, desk

Double Room, Pool View (Parking Included)

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room (Parking Included)

Down duvets, minibar, in-room safe, desk

Superior Double Room (Parking Included)

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Terrace

Down duvets, minibar, in-room safe, desk

Superior Double Room, Terrace

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Terrace (Parking Included)

Down duvets, minibar, in-room safe, desk

Superior Double Room, Terrace (Parking Included)

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Down duvets, minibar, in-room safe, desk

Triple Room

  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room (Parking Included)

Down duvets, minibar, in-room safe, desk

Triple Room (Parking Included)

  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room

Down duvets, minibar, in-room safe, desk

Family Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room (Parking Included)

Down duvets, minibar, in-room safe, desk

Family Room (Parking Included)

  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room, Terrace

Down duvets, minibar, in-room safe, desk

Family Room, Terrace

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Terrace (Parking Included)

Down duvets, minibar, in-room safe, desk

Family Room, Terrace (Parking Included)

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (V&L)

Down duvets, minibar, in-room safe, desk

Junior Suite (V&L)

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Sharing Bed 2A + 1C)

Down duvets, minibar, in-room safe, desk

Double Room (Sharing Bed 2A + 1C)

  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Pool View (Sharing Bed 2A + 1C)

Down duvets, minibar, in-room safe, desk

Double Room, Pool View (Sharing Bed 2A + 1C)

  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use, Pool View

Down duvets, minibar, in-room safe, desk

Double Room Single Use, Pool View

  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room Single Use, Pool View (Parking Included)

Down duvets, minibar, in-room safe, desk

Double Room Single Use, Pool View (Parking Included)

  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room (Sharing Bed 2A + 1C)

Down duvets, minibar, in-room safe, desk

Superior Double Room (Sharing Bed 2A + 1C)

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room Single Use

Down duvets, minibar, in-room safe, desk

Superior Double Room Single Use

  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room Single Use (Parking Included)

Down duvets, minibar, in-room safe, desk

Superior Double Room Single Use (Parking Included)

  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room, Terrace (Sharing Bed 2A + 1C)

Down duvets, minibar, in-room safe, desk

Superior Double Room, Terrace (Sharing Bed 2A + 1C)

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room Single Use, Terrace

Down duvets, minibar, in-room safe, desk

Superior Double Room Single Use, Terrace

  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room Single Use, Terrace (Parking Included)

Down duvets, minibar, in-room safe, desk

Superior Double Room Single Use, Terrace (Parking Included)

  • Sleeps 1
  • 2 Single Beds

View all photos for Triple Room (2A + 1C)

Down duvets, minibar, in-room safe, desk

Triple Room (2A + 1C)

  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room (1A + 2C)

Down duvets, minibar, in-room safe, desk

Triple Room (1A + 2C)

  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room (2A + 2C)

Down duvets, minibar, in-room safe, desk

Family Room (2A + 2C)

  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room, Terrace (2A + 2C)

Down duvets, minibar, in-room safe, desk

Family Room, Terrace (2A + 2C)

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (1 Pax)

Down duvets, minibar, in-room safe, desk

Junior Suite (1 Pax)

  • Sleeps 1
  • 2 Single Beds

View all photos for Junior Suite (V&L | 1 Pax)

Down duvets, minibar, in-room safe, desk

Junior Suite (V&L | 1 Pax)

  • Sleeps 1
  • 2 Single Beds

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About this property

Eurostars Al-Ándalus Palace

Art Deco hotel with fitness centre and seasonal outdoor pool
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Eurostars Al-Ándalus Palace offers 623 accommodations with minibars and a safe. Beds feature down duvets. 32-inch LED televisions come with digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Seville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The breakfast at Eurostars Al-Ándalus Palace gets high marks from our customers. During your stay, you're just a quick walk from Benito Villamarin Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, 22 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute drive from Royal Alcázar of Seville and 10 minutes from Seville Cathedral
Eurostars Al-Ándalus Palace offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 22 meeting rooms, and coworking spaces are available. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Seville hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Eurostars Al-Ándalus Palace has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 22 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number H/SE/00848
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Al Andalus Silken
Andalus Palace
Hotel Al Andalus Palace
Hotel Silken Al
Hotel Silken Andalus
Hotel Silken Al Andalus Palace Seville
Silken Al Andalus Palace Hotel Seville
Silken Andalus Palace

Eurostars Al-Ándalus Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1144 reviews
Rating 8 - Good. 321 out of 1144 reviews
Rating 6 - Okay. 124 out of 1144 reviews
Rating 4 - Poor. 39 out of 1144 reviews
Rating 2 - Terrible. 36 out of 1144 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jorge L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Inderpal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice but definitely far from tourist areas but the bus stops are close by. Breakfast was good, alot of options.
Stayed 2 nights in Oct 2025

2/10 Terrible

Elina, Pleasant Hill

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 rooms. Both were not clean. Both had broken stuff. Room #1 had a broken refrigerator that leaked all over. Room #2 had a broken phone and broken TV. When called and requestes service no one ever showed up. On day 3, after asking twice, someone came in and looked, but didnt fix the frig. Breakfast was not good at all. Looked like there was a lot of food, but turned out multiples of the same items. Received 2 tiniest water bottles for the entire stay for 3 people! No welcome drink or anything of sort. There were 3 elevators, but only 1 would work.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

LEILA, San Juan

Stayed 3 nights in Oct 2025

6/10 Okay

Antonio

Travelled with family
Liked: Cleanliness
The breakfast was fresh, but with limited option.the hotel did not offer some additional room service. The fridge was empty, the bathroom only had liquid soap and shampoo. They provided us with two desechable papel cups. It was not replaced after using the first night
Stayed 3 nights in Oct 2025

10/10 Excellent

Leda Luciana

Stayed 5 nights in Oct 2025

6/10 Okay

Ksenia

Liked: Staff & service
Location is a bit far from the centre but we walked the 2/3 km so not bad. It's a convention centre, so be prepared for that. It's massive and filled with business people. It was a decent room, although it's quite need of an upgrade since, especially the balcony - it's used for business people. Breakfast was pretty good and has a big selection with a small portion of gluten free options. There were ants all over our room floor when we arrived. Otherwise, staff very kind.
Stayed 2 nights in Sep 2025

8/10 Good

Anna-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous oasis just outside the city. 15mins by bus, they run really regularly. Great for a solo travller because it's big and spacious and the staff are friendly and around if needed. The rooms and public areas are spotlessly clean, so impressive. Breakfast buffet is wonderful, everything you could want and lots of it. The pool area was clean and chilled, although you can hear the traffic from the nearby busy road, but I didn’t mind that too much. The only reason I didn’t give this place 5 stars is because of the very small cocktail bar, it's not too clear how to order, so I sat at a table for a while and nobody approached. When I went to order, the barman had to be told by the manager to serve me even though I was right in front of him. It was not welcoming at all. The rest of the staff however were wonderful. I would definitely recommend this hotel, just have drinks elsewhere.
Stayed 4 nights in Oct 2025

10/10 Excellent

KUMAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Sep 2025

6/10 Okay

ABDALLAH

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Needed someone to arrange for my medicine( which I forgot) to be shipped from a hotel in Seville. I was willing to pay what it costs. The manager refused to help since it is not the hotel policy!!!!
Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Property conditions & facilities
Very outdated and far from town
Stayed 3 nights in Aug 2025

8/10 Good

Lesley

Liked: Amenities
Rooms are kept very clean Could do with updating but they are functional
Stayed 5 nights in Sep 2025

2/10 Terrible

Ankur, Koln

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this 4-star hotel and was thoroughly unimpressed with the cleanliness and maintenance of my room. Upon check-in, I found the room to be unclean, and despite informing the housekeeper, the issue wasn't addressed. The next day, the room remained in the same state, with dirty bedsheets and no effort made to clean. It wasn't until I escalated the issue to the reception late in the evening that someone from the housekeeping team inspected the room and finally changed it. However, the new room still didn't meet the standards I expect from a 4-star hotel. The cleanliness and facilities were more akin to a 1-star establishment. The lack of attention to detail and poor communication from the housekeeping staff were major letdowns. Unless the hotel takes steps to improve its housekeeping services, I wouldn't recommend staying here.
Stayed 3 nights in Sep 2025

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet with easy parking.

This hotel looked more grand in pictures but rooms were large and the bathtub was an absolute plus. Attached parking garage with lifts but you do need to pay per day. Room service was overpriced and food was not good.
Stayed 2 nights in Sep 2025

6/10 Okay

Shaun

Liked: Cleanliness, staff & service

Silken Seville

Room was clean, staff friendly, attentive and helpful in our personal situation. Room was somewhat in need of some attention, as we only stayed 2nights it was not of significance, but shower tap, sink tap leaked shower screen not wide enough so water on floor, in general fittings to bathroom need attention, worst thing was the sqeeking bathroom door, very loud, probably disturbed adjoining room. The room was very dark none or very little natural light from a very small window maybe 45cm wide. Could not fault the staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

AHMAD

Stayed 2 nights in Sep 2025

10/10 Excellent

Galo

Travelled with family
Liked: Cleanliness, amenities
Excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Sadegh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 3 nights in Sep 2025

8/10 Good

BRUCE, EASTHAMPTON

Stayed 3 nights in Sep 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. with excellent facilities and amazing staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

WENDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in your greeted by welcoming staff and the room is clean and spacious. The main lobby boasts high ceilings. There is an amazing all you can eat breakfast, but the also serve lunch and dinner. When lounging by the pool you can grab a drink at the bar and enjoy the day. The area has a good walking path behind the hotel snd transit is close by. The hop on and hop off bus also picks up from the hotel each day at 9:30 am and you can catch the #34 bus back to the hotel easily, just hop off 1 stop after the Real Betis Stadium. Note often soccer players stay here and you might get the chance to meet them upon arrival. Will definitely recommend and stay here at the Silken Hotel again.
Stayed 3 nights in Sep 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a very nice stay. My feedback would be that the room smelt overpoweringly of air freshener, and the bathroom, whilst highly functional, was in a poor state and in need of refurbishment.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vahid, Coquitlam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfas
Stayed 3 nights in Sep 2025

2/10 Terrible

James, Nottingham

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t receive any VIP OneKey reward or notification of status (I’m Platinum). Room requests were not adhered to, staff were extremely rude and dismissive. Would not recommend this property.
Stayed 1 night in Sep 2025