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Alila Shanghai

4.0 star property

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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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No. 500 Weihai Road, Jing'an District, Shanghai, Shanghai, 200041
  • Place, Former French Concession
    ‪7 min walk‬
  • Place, West Nanjing Road
    ‪9 min walk‬
  • Place, People's Square
    ‪13 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Shikumen View)

Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds (Shikumen View)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 2 Single Beds, City View

Studio, 2 Single Beds, City View | Free minibar items, in-room safe, desk, laptop workspace

Studio, 2 Single Beds, City View

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (Shikumen View)

Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Shikumen View)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | Free minibar items, in-room safe, desk, laptop workspace

Studio, 1 King Bed, City View

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Free minibar items, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Residence)

Suite, 1 King Bed (Residence) | Free minibar items, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Residence)

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pavilion)

Suite, 1 King Bed (Pavilion) | Free minibar items, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Pavilion)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Single Beds

Deluxe Suite, 2 Single Beds | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Single Beds

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (Shikumen View)

Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Shikumen View)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Alila Shanghai

2 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a steam room are on-site.
Alila Shanghai offers 186 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). Televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include massages. The spa is open daily.
During your stay at Alila Shanghai, you're just a quick walk from West Nanjing Road. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Just a 4-minute drive from The Bund and a few minutes from Shanghai Centre
Alila Shanghai offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A 24-hour fitness centre, tour/ticket assistance, and a garden are also featured at Alila Shanghai. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Shanghai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Alila Shanghai has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CNY 160 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 for adults and CNY 134 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alila Shanghai

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 268 for adults and from CNY 134 for children
  • Self-parking fee: CNY 160 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Alila Shanghai Hotel
Alila Shanghai Shanghai
Alila Shanghai Hotel Shanghai

Alila Shanghai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 32 reviews
Rating 8 - Good. 3 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

chiaju

Stayed 3 nights in Nov 2025

6/10 Okay

Claudia Natalie

Travelled with family
Liked: Property conditions & facilities
Service was just ok. They didn’t read my request and the staffs don’t speak English… I saw other guests’ hair in toilet counter.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kanu

Stayed 1 night in Oct 2025

10/10 Excellent

Yun Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 6 nights in Aug 2025

10/10 Excellent

Luyao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the world! Top interior design. Amazing atmosphere!
Stayed 6 nights in Dec 2024

10/10 Excellent

Chun Chi

Stayed 2 nights in Nov 2025

8/10 Good

Sun

Travelled with group
Liked: Cleanliness, staff & service, amenities
객실은 깨끗하나 직원들도 시스템도 미흡하고 가격에 비해 뷰가 좋지 않음, 디테일적인 작은 어메니티들은 좋음, 부띠크 호텔느낌, 조식은 특히 블루베리 고ㅓ일이 좋었고 중식 양식 일식이 고루 있었음 엘베고장 정전등 여러가지로 첫인상은 좋지 않았으나 서비스태도는 아주 훌륭! 택시가 찾기에 힘든 호텔입구가 불편함, 투숙객들은 젊은 사람들이 대다수, 나름 힙한느낌! 다시가라고 하면 궂이 다시 가진 않을것 같음
Stayed 2 nights in Nov 2025

10/10 Excellent

siu mun anka

Stayed 2 nights in Nov 2025

10/10 Excellent

Kwok Fai Edwin

Stayed 1 night in Oct 2025

10/10 Excellent

Jiyoon

Liked: Cleanliness, staff & service, amenities
도심 내 주요 관광 스팟들을 빠르게 갈 수 있는 위치가 편리했고, 호텔 중정의 정원과 객실이 너무 아름다워 마치 도심 속 오아시스 같았습니다. 또한 직원들이 매우 친절하십니다. 호텔 외부에서 물건을 잃어버린 상태로 귀국했는데 직원분들께서 물심양면으로 도와주셨어요 호텔의 스파 서비스도 매우 추천드립니다.
Stayed 1 night in Oct 2025

10/10 Excellent

Yichen

Stayed 2 nights in Oct 2025

10/10 Excellent

Yu-Hsuan

Stayed 1 night in Oct 2025

10/10 Excellent

ha ni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

都会のオアシス

高級感があり素晴らしいホテル。 たまたまスイートにアップグレードしてくれて、とても素晴らしい体験でした。部屋のミニバーも飲み放題、 全体的に綺麗で、食事も美味しかった。 レストラン、ロビー廻りは都心とは思えない静かなオアシスのような空間。ルーフトップバーもお洒落。
ロビー
スイートルーム
Stayed 1 night in Aug 2025

10/10 Excellent

Liti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

上海靜安酒店之最

住宿和早餐都很棒
Stayed 4 nights in Aug 2025

10/10 Excellent

jongyeop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must be back

Atmosphere was amazing. Loved my room(shikumen view). Gym and swimming pool, bars were good and breakfast menu wss special. All the people there was so kind and supportive. And especially Joy Epler Aragon made us so compotable for our stay! Neighborhood was also good so I will definately choose Alila Shanghai again for my next Shanghai trip.
Stayed 1 night in Aug 2025

10/10 Excellent

Rabia

Stayed 3 nights in Apr 2025

10/10 Excellent

DaeWoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Enrica chi man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Chung hong ed

Stayed 1 night in Jan 2025

8/10 Good

Hwa Yeon

Stayed 3 nights in Nov 2024

10/10 Excellent

Do

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Kuai Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024