Caption by Hyatt Zhongshan Park Shanghai

3.5 star property

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Photo gallery for Caption by Hyatt Zhongshan Park Shanghai

A modern hotel room with a large window, a sofa, a dining table, and a view of the cityscape.
A modern living room with a glass partition, a dining area with a round table, and a seating arrangement with sofas and chairs.
Lobby sitting area
A modern bathroom with a large mirror, two circular lights, a countertop with a sink, and a towel rack.
A modern bathroom with a round mirror, a towel rack, and a toilet.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1525 Ding Xi Road Chang Ning District,, 1525, Shanghai, PVG, 200050
  • Place, Zhongshan Park
    ‪1 min walk‬
  • Place, East China Normal University
    ‪14 min walk‬
  • Place, Former French Concession
    ‪5 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪67 min drive‬

Room options

Studio Suite (Caption)

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Junior Studio Suite

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Single Beds, City View

  • 19 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Caption by Hyatt Zhongshan Park Shanghai

This smoke-free hotel features a restaurant, a fitness centre and a business centre. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning. Housekeeping is available on request.
Caption by Hyatt Zhongshan Park Shanghai offers 258 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
During your stay at Caption by Hyatt Zhongshan Park Shanghai, you're just a quick walk from Longemont Shopping Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute drive from Jing'an Temple and a few minutes from West Nanjing Road
There's a restaurant on site. Public spaces have free WiFi. You'll find a business centre on site. A fitness centre, gift shops/newsstands, and concierge services are also featured at the business-friendly Caption by Hyatt Zhongshan Park Shanghai.

This 3.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Taole Central – This restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: CNY 68 per person
  • A restaurant

Restaurants on site

  • Taole Central

Things to do

  • Gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 01 June and 31 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately CNY 68 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Pentahotel Shanghai Hotel
pentahotel Hotel Shanghai
pentahotel Shanghai
Shanghai pentahotel
Pentahotel Shanghai
Caption by Hyatt Zhongshan Park Shanghai Hotel
Caption by Hyatt Zhongshan Park Shanghai Shanghai
Caption by Hyatt Zhongshan Park Shanghai Hotel Shanghai

Caption by Hyatt Zhongshan Park Shanghai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 112 reviews
Rating 8 - Good. 27 out of 112 reviews
Rating 6 - Okay. 5 out of 112 reviews
Rating 4 - Poor. 2 out of 112 reviews
Rating 2 - Terrible. 3 out of 112 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleaseful experience at this hotel, room are comfortable and wide. Very clean and breakfast was very good. The staff, especially the cleaning at floor 7 were so polite.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, breakfast and service. Very good location close to Zhongshan Park metro.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend the place!!!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location, very cleaning, friendly staff
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Johnston

Liked: Cleanliness, staff & service, amenities
Great clean room and convenient to shopping and metro, lots of great food options too. Overall the quality of the room was amazing.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Suet Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and provided prompt service when needed.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

kaitun

Liked: Cleanliness, staff & service, amenities
Hotel is clean & new and all staff are friendly. The location just 5minutes to station. Very convenient
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
This hotel is perfect. It's clean and comfortable, nearby metro, a huge mall, and plenty of great places. The staff is so friendly. The room is comfortable, bed and pillows and shower is so big. Breakfast is also abundant and delicious!! Noodles and classic for Chinese and eggs and bacon for westerners.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

wai ting priscilla

Liked: Cleanliness, amenities, property conditions & facilities
The location is prime! I love the vibe and decoration. It is very clean and the bed are comfortable. Only downside is the pillow is too low and soft. Otherwise is good many restaurants options and near metro station. Staff are very nice too
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

HS

Liked: Cleanliness, staff & service, property conditions & facilities
Generously spacious, clean and quiet ambiance
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accomodation close to Zhongshan Park

Very nice staying for business. Room was very comfortable, staff was nice and there was a good breakfast (I've also appreciated that is not exaggerated like many other hotels). Strategic position close to 3 main lines of Shanghai Subway.
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities
Location is just next to Zhong Shan Park. Walking distance to shopping mall and a lot of options for restaurants. Staff are friendly and helpful only the room is little small but for the price it’s good.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Wei Hsien, Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new property with modern facilities situated right beside the Zhongshan Park train station.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Hyuckmoo

Liked: Cleanliness, staff & service
Disliked: Amenities
Thank you for kindful greeting and keeping clean eqipment
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Ali

Disliked: Amenities
Very old motel with trible breakfast. It is very expensive for its condition.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were so kind and friendly. Room was very clean. Wish bidet toilet was equipped.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to MTR
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Yung-Tai

Liked: Staff & service, property conditions & facilities, room comfort
Convenient
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Akhil

Liked: Cleanliness, property conditions & facilities, room comfort
Bra!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025
Verified

8/10 Good

LAI NGOR

Liked: Cleanliness, staff & service, property conditions & facilities

Above average modern hotel

Close to metro, just around the corner was really good especially visit in winter. Room view pleasant looking out to Changning Road. Breakfast was fair as choices were limited but some local food, like xiaolongbao was delicious. Twin bed room size in fact was moderate however no proper space to accommodate two lugguages, my friend had to sqat down everytime for packing, not so covenient.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Nettra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how the hotel has a stylish decoration and its cleanliness. The staff were also nice though some of them may not speak English fluently. The housekeeping in my floor was truly nice, she couldn't speak english but she tried to communicate with us. We love her cleaning skills that make our room kept clean everyday. The hotel location is also convenience for taking metro especially Line 2. We will surely stay at this hotel again next time!
Stayed 4 nights in Mar 2025
Verified

8/10 Good

pak hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住左3日整體都很滿意,裝修幾靚,乾淨,大堂又有很多公共空間可以比一班人坐下傾下計。。。除左空調,因為空調是中央的不可調校,職員很好我一同佢地講就送左把風扇比我涼好多👍
Stayed 3 nights in Apr 2026
Verified

8/10 Good

LYUXUAN

Liked: Cleanliness, amenities, property conditions & facilities
2Fのカフェは広くてチェックアウトした後でもゆっくり休むことができました。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yuen Tung

Liked: Cleanliness, staff & service, amenities
客房各方面都很不錯
Stayed 3 nights in Nov 2025