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Grand Hyatt Shanghai

5.0 star property

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Photo gallery for Grand Hyatt Shanghai

Exterior
Serves lunch and dinner
Premium bedding, down duvets, minibar, in-room safe
Grand Suite, 1 King Bed, City View | Premium bedding, down duvets, minibar, in-room safe
Suite (Diplomat) | Living room | TV, fireplace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included
  • Air conditioning

Explore the area

View in a map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
  • Place, Oriental Pearl Tower
    ‪5 min walk‬
  • Place, Shanghai Tower
    ‪8 min walk‬
  • Place, The Bund
    ‪1 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪17 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, River View

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Grand Suite, 1 King Bed

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 Queen Bed, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, River View (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, River View (Deluxe)

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 Queen Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (Deluxe)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Diplomat)

Suite (Diplomat) | Living room | TV, fireplace

Suite (Diplomat)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Grand Suite, 1 King Bed, City View

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Business Twin Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Double Beds

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Bar (on property)
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  • Pool
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4.5 out of 5, Wonderful, 998 reviews
The price is €146
includes taxes & fees
10 Nov - 11 Nov
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About this property

Grand Hyatt Shanghai

Luxury hotel connected to the convention centre in Shanghai with free parking
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Grand Hyatt Shanghai offers 548 shared accommodations with fireplaces and minibars. Beds feature down duvets and premium bedding. Premium cable televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they enjoy the overall property condition at Grand Hyatt Shanghai. During your stay, you'll be connected to the convention centre and just a quick walk from IFC Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Canton
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Shanghai Tower and Oriental Pearl Tower
  • Airport shuttle service available for a fee
As a guest of Grand Hyatt Shanghai, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 30139 square feet (2800 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Grand Hyatt Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Canton – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Club Jin Mao – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Kobachi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Cloud 9 – This tapas bar specialises in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
ON56 – This restaurant serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 128 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canton
  • Cloud 9
  • Club Jin Mao
  • Kobachi
  • ON56

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30,139 square feet of conference space
  • Business centre
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 88 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodation
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 258 for adults and from CNY 128 for children
  • Airport shuttle fee: CNY 650 per vehicle (return)
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
This property requires guests to wear swim caps in the pool.
It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Grand Hyatt Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lu

Stayed 1 night in Jun 2025

6/10 Okay

Chao

Stayed 1 night in Jul 2025

10/10 Excellent

Jianrong

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Wei, Shenzhen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked-in fasted and easy, room view spacious, bed amenities great for sleeping
1st floor front door
Room view to the tower
Another one room view
Lobby 54th
Stayed 1 night in Jul 2025

10/10 Excellent

Mei Lung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but The hotel’s customer and guests are very low-class and spit at the elevator door
Stayed 3 nights in Jul 2025

10/10 Excellent

Orondaam

Stayed 1 night in Jul 2025

10/10 Excellent

ricardo

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Yuening Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Spacious room, delicious food and super personnel! Will come back!
Stayed 2 nights in Jun 2025

6/10 Okay

Siang Hiam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Kavita

Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Stayed 3 nights in May 2025

6/10 Okay

hong

Liked: Cleanliness
The interior design and decoration is a bit dated and lacks of sophistication for it’s location and high-end status, compared to other hotels in Puxi JingAn district.
Stayed 1 night in May 2025

6/10 Okay

Irene

Liked: Cleanliness, property conditions & facilities, room comfort

Outdated information

There is no airport to hotel shuttle. The Hotels.com webpage for this hotel is hopelessly out of date.
Stayed 2 nights in May 2025

6/10 Okay

Mats

Disliked: Cleanliness, property conditions & facilities
Hotel is nice but it is getting old, staff was on their phones openly and used guest restrooms. Not really what you would expect from 5 star hotel. Food was just ok, nothing to write home about. Room smelled of cigarette. Location great!
Stayed 1 night in May 2025

2/10 Terrible

Christopher, Dumont

Disliked: Cleanliness, staff & service, property conditions & facilities
This was one of the worst hotel stays. Firstly right from Check in the fridge was broken and smelled like burnt rubber. The WiFi was shoddy. And the AC never got the room cold. Then we found out that the bathroom light was broken. We reported this multiple times - they came, fixed it, then then next morning it didn’t turn on again. It was exhausting. The windows of the hotel are filthy so you don’t even get a good view from your room.
Stayed 3 nights in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great hotel in a wonderful location!
Stayed 1 night in May 2025

10/10 Excellent

Olivia

Stayed 2 nights in May 2025

8/10 Good

Omar

Business traveller
Liked: Cleanliness, staff & service
Good view, breakfast not so good, ideal for shopping with huge budget
Stayed 2 nights in May 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely spot in Pudong with an excellent location and stunning views. Overall, it’s a good experience, but the materials used throughout the hotel could be of higher quality for a five-star rating. Additionally, the reception staff could be more welcoming and enthusiastic.
Stayed 1 night in May 2025

8/10 Good

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice update
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan Ricardo

Stayed 1 night in Feb 2025

10/10 Excellent

Vasil

Stayed 1 night in Apr 2025

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views
Stayed 1 night in Apr 2025