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Holiday Inn Shanghai Hongqiao West by IHG

4.0 star property

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Photo gallery for Holiday Inn Shanghai Hongqiao West by IHG

Exterior
Exterior
Property amenity
2 restaurants, breakfast served
2 restaurants, breakfast served

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
2000 Hu Qing Ping Highway, Qingpu District, Shanghai, Shanghai, 201702
  • Shanghai Outlets
    ‪4 min drive‬
  • National Exhibition and Convention Center
    ‪6 min drive‬
  • Hongqiao Tiandi
    ‪7 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Club lounge access (Bath Shower Combination)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Club lounge access (Bath Shower Combination)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (with Dining Area)

Suite, 1 King Bed (with Dining Area) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed (with Dining Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Club lounge access

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Club lounge access (Bath Shower Combination)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Club lounge access (Bath Shower Combination)

  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Club lounge access

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Club lounge access

  • Sleeps 3
  • 2 Single Beds

Similar properties

2 restaurants, breakfast served

Hilton Garden Inn Shanghai Hongqiao NECC

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (230)
The price is €43
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Hilton Garden Inn Shanghai Hongqiao NECC

About this property

Holiday Inn Shanghai Hongqiao West by IHG

Hotel connected to a shopping centre in Shanghai with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area.
Holiday Inn Shanghai Hongqiao West by IHG offers 400 accommodations with minibars and a safe. LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandala Spa. Services include body scrubs and body treatments.
With your stay at Holiday Inn Shanghai Hongqiao West by IHG, you'll be connected to a shopping centre and within walking distance of Shanghai Yintao Golf Club. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Indulge with body scrubs or body treatments at Mandala Spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute drive from Shanghai Outlets and 5 minutes from National Exhibition and Convention Center
  • Free local-area shuttle service
Holiday Inn Shanghai Hongqiao West by IHG offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2600 square feet (242 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Shanghai Hongqiao West by IHG. A free area shuttle within 4 km is available. Self parking is free.

This 4-star Shanghai hotel is smoke free.

Crossroads Pub – On-site pub.
Cafe – This lobby lounge serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 4 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe
  • Crossroads Pub

Things to do

  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,600 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Body scrubs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 6 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 191.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 530 per vehicle (one way)
  • Rollaway bed fee: CNY 191.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Shanghai Hongqiao West by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Holiday Inn Shanghai Hongqiao West Hotel Qingpu
Holiday Inn Shanghai West Hotel Qingpu
Holiday Inn Shanghai West Qingpu
Holiday Inn West Shanghai
Shanghai West Holiday Inn
Holiday Inn Shanghai Hongqiao West Qingpu
Holiday Inn Shanghai Hongqiao West Hotel
Holiday Inn Shanghai West
Shanghai Hongqiao West By Ihg
Holiday Inn Shanghai Hongqiao West
Holiday Inn Shanghai Hongqiao West by IHG Hotel
Holiday Inn Shanghai Hongqiao West an IHG Hotel
Holiday Inn Shanghai Hongqiao West by IHG Shanghai
Holiday Inn Shanghai Hongqiao West by IHG Hotel Shanghai

Holiday Inn Shanghai Hongqiao West by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 104 reviews
Rating 8 - Good. 48 out of 104 reviews
Rating 6 - Okay. 10 out of 104 reviews
Rating 4 - Poor. 3 out of 104 reviews
Rating 2 - Terrible. 3 out of 104 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Avery

Stayed 1 night in Sep 2024

10/10 Excellent

Adham, Jerusalem

Very good
Stayed 3 nights in May 2024

8/10 Good

MACKENZIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Quite Good, Peaceful, Quiet, and Efficient.

Smooth, comfortable stay. The rooms were a bit dark and the bed a little uncomfortable. But, it is typical for hotels of this class as was the buffet breakfast. Overall, an enjoyable experience. I would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Wei-Lung, Elk Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People working there gave us excellent attention.
Stayed 1 night in Aug 2022

10/10 Excellent

Yi

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is very comfortable, big and clean. Service was also good and staff was helpful. Breakfast was also great and there was a seperate area for IHG members. Only thing about the hotel is that it is far from any shopping malls and no subway nearby. Have to take cab everywhere. Nearest food place is 15minutes walk away nearer to Holiday Day Inn express hotel.
Stayed 5 nights in May 2019

8/10 Good

samy, NYC

Liked: Cleanliness, staff & service, room comfort

Too far from NECC

I was attending a trade show at the NECC and there was a free shuttle service in the morning but not in the evening. Plus found out better hotels at walking distance to NECC at same price so will not stay again
Stayed 3 nights in Mar 2019

6/10 Okay

Aseem, New Delhi

Liked: Cleanliness, room comfort
Disliked: Staff & service
The staff has very little communication skill . Language was the biggest problem . Amex cars does not work in this property . It’s in the middle of no where . Will never go back to this property .
Stayed 1 night in Dec 2018

8/10 Good

Eyvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Sahilys, DR

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed at these hotel because I was attending an expo at the NECC, which is very close and convenient. But, if you are interested in downtown and central Shanghai this is not for you.
Stayed 8 nights in Nov 2018

4/10 Poor

Mohamed

Disliked: Staff & service
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

4/10 Poor

FERNANDO J

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Overall Bad Experience !

My welcome and checking was disastrous. The Reception desk staff do not speak english well and reception manager was rude to me and even raised his voice. The worse welcome I have ever had ! Room Service was ok but each time I needed to speak to 3-4 people before placing an order. The Concierges ( I met 2) were great ! at breakfast it is difficult to order simple things like scrambled eggs as the cooks do not understand english. My stay was a bit stressful due to the language barrier and bad service on the 1st day at check in. When I called the reception desk on my last day to order breakfast in my room, for about 35minutes , the reception staff kept on hanging up the phone in my ear as they did not understand me. The Duty Manager on the day of my check out was helpful and gave us free breakfast. The room temperature in our room was 26degrees one day. We were sweating. I asked for someone to check it but was told to open my windows and was sent a fan ! If you do not speak Chinese, I do not recommend this hotel !

8/10 Good

JackNgee

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but not easily accessible by public transport. Internet speed was miserable.

6/10 Okay

CHIN SIAN

Liked: Cleanliness, property conditions & facilities, room comfort

Clean and comfortable hotel

Clean and comfortable hotel, though the location is not in midst of shopping amenities. Nice indoor heated swimming pool and the gym is well equipped too. It’s worth mention that the Chinese restaurant on level 2 serves nice Cantonese dishes.
Stayed 1 night in Feb 2018

8/10 Good

Christopher, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in a busy part of Shanghai

Went to see the most popular sights of Shanghai, very impressive. They clearly need to do something about the pollution which seems to cover at least a 50 mile radius of Shanghai
Stayed 2 nights in Dec 2017

10/10 Excellent

Christopher, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

No problems, very good & friendly hotel........................
Stayed 2 nights in Dec 2017

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Not much around, close to exhibition center & airport
Stayed 1 night in Oct 2017

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip for Shanghai

the hotel is very nice, bed also very comfy, but room service (food) is horrible, I ordered some noodles and soup, and both were extremely salty, not China salty, but they drop a can of salt kind of salty. service are good, location is ok. close to exhibition center.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Overall the hotel was fine, but pest problem

We were there for a trade show and I was allocated on the 9th floor and some of my colleagues were on the 7th floor, one of my colleagues change room immediately after stepped into the room as he saw a mice in the room which have happened to another colleague of mine as well who stayed on the same floor. All of them then changed room to another floor but just couldn't believe it happened in a four star Holiday Inn. They should have a better pest control ??? Besides that it was a reasonable stay with helpful staff and services.

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort