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JW Marriott Hotel Shanghai Tomorrow Square

Property class: 5 and above

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Photo gallery for JW Marriott Hotel Shanghai Tomorrow Square

Lobby
Property video
Buffet
Indoor pool, seasonal outdoor pool
Library

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
399 Nanjing West Road, Shanghai, Shanghai, 200003
  • Place, People's Square
    ‪5 min walk‬
  • Place, Nanjing Road Shopping District
    ‪7 min walk‬
  • Place, Shanghai Museum
    ‪8 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪54 min drive‬

Room options

View all photos for Skyline View Studio Suite (Executive Lounge Access)

Skyline View Studio Suite (Executive Lounge Access) | Premium bedding, down duvets, minibar, in-room safe

Skyline View Studio Suite (Executive Lounge Access)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Skyline View Suite (Executive Lounge Access)

Skyline View Suite (Executive Lounge Access) | Premium bedding, down duvets, minibar, in-room safe

Skyline View Suite (Executive Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Park View King Room

Premium bedding, down duvets, minibar, in-room safe

Park View King Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline View King Room

Premium bedding, down duvets, minibar, in-room safe

Skyline View King Room

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline View Twin Room (Executive Lounge Access)

Premium bedding, down duvets, minibar, in-room safe

Skyline View Twin Room (Executive Lounge Access)

  • City view
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Skyline View Twin Room

Premium bedding, down duvets, minibar, in-room safe

Skyline View Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Skyline View Corner Room

Premium bedding, down duvets, minibar, in-room safe

Skyline View Corner Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline View Corner Room (Executive Lounge Access)

Premium bedding, down duvets, minibar, in-room safe

Skyline View Corner Room (Executive Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline View King Room (Executive Lounge Access)

Premium bedding, down duvets, minibar, in-room safe

Skyline View King Room (Executive Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Twin Room

Premium bedding, down duvets, minibar, in-room safe

Park View Twin Room

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

JW Marriott Hotel Shanghai Tomorrow Square

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
JW Marriott Hotel Shanghai Tomorrow Square offers 333 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at JW Marriott Hotel Shanghai Tomorrow Square. During your stay, you'll be connected to a shopping centre and just a quick walk from People's Square. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at JW's California Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Shanghai Grand Theatre and 8 minutes on foot from People's Square
  • Airport, railway station and local-area shuttle service available for a fee
JW Marriott Hotel Shanghai Tomorrow Square offers its guests a seasonal outdoor pool, an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include 18 meeting rooms and limo/town car service. Event space at this hotel measures 17545 square feet (1630 square metres) and includes a conference centre. A terrace, multilingual staff, and a garden are also featured at the luxury JW Marriott Hotel Shanghai Tomorrow Square. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. Parking is available for a fee.

This 5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
JW's California Grill – This restaurant specialises in American cuisine and serves brunch, lunch and dinner. A children's menu is available. Reservations are required.
WanHao Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Marriott Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open selected days.
360 Gourmet Shop – This café serves breakfast, lunch and light fare. Happy hour is offered. Reservations are required. Open selected days.
Lobby Lounge – This restaurant serves lunch, dinner and light fare. Reservations are required. Open selected days.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CNY 50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 228 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 360 Gourmet Shop
  • JW's California Grill
  • Lobby Lounge
  • Marriott Cafe
  • WanHao Chinese Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • Conference centre (17,545 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 60 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Shanghai Tomorrow Square

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 291.5 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 per person
  • Airport shuttle fee: CNY 900 per vehicle (one-way)
  • Self-parking fee: CNY 50 per day
  • Rollaway bed fee: CNY 291.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
JW Marriott Hotel Shanghai Tomorrow Square offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:30 AM to 9:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

JW Marriott Hotel Shanghai Tomorrow Square
JW Marriott Hotel Tomorrow
JW Marriott Shanghai Tomorrow Square
JW Marriott Tomorrow
JW Marriott Hotel Tomorrow Square
JW Marriott Tomorrow Square
JW Marriott Hotel Shanghai Tomorrow Square Hotel
JW Marriott Hotel Shanghai Tomorrow Square Shanghai
JW Marriott Hotel Shanghai Tomorrow Square Hotel Shanghai

JW Marriott Hotel Shanghai Tomorrow Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 485 out of 740 reviews
Rating 8 - Good. 199 out of 740 reviews
Rating 6 - Okay. 34 out of 740 reviews
Rating 4 - Poor. 13 out of 740 reviews
Rating 2 - Terrible. 9 out of 740 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Louie Neil, Montreal

Stayed 4 nights in Jan 2026

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
5-star experience: excellent location in Shanghai's Tomorrow Square; room with 90-degree view of beautiful Shanghai skyline; amenities, including gym, pool, and great restaurants; outstanding ambiance; world class cuisine; impeccable service; and friendly and professional staff. It's highly recommended!
Stayed 7 nights in Dec 2025

10/10 Excellent

Fannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2025

10/10 Excellent

Juliet

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Firstly the room. The views absolutely incredible. We could not sleep for hours just looking out at hoth the Pearl oriental and Shanghai tower. The room was huge along with beautiful bathroom with equally great views. The location of JW marriott is excellent. Subway station at peoples square 5 minute walk away. Along with easy acces to Nanjing Road Pedestrian Street. The staff at the hotel were amazingly friendly and professional. They really took pride in providing a high standard of service.
View from room
Hotel restaurant
View from room
Stayed 6 nights in Nov 2025

10/10 Excellent

Yuen Fong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every aspect is excellent
Stayed 4 nights in Nov 2025

10/10 Excellent

Jason

Stayed 3 nights in Oct 2025

8/10 Good

Ann

Stayed 2 nights in Oct 2025

10/10 Excellent

Shijin

Stayed 6 nights in Oct 2025

10/10 Excellent

vinay

Stayed 2 nights in Oct 2025

10/10 Excellent

Xin, Davis

Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Stayed 1 night in Oct 2025

10/10 Excellent

Rony

Stayed 2 nights in Sep 2025

8/10 Good

Yinxiao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I experienced was with the bedding. When it was 95°F (35+C) outside, the room only had either a feather comforter or just a sheet—there was no lighter blanket option available. It would be much more comfortable if the hotel provided an alternative blanket suitable for warmer weather.
Stayed 4 nights in Sep 2025

10/10 Excellent

Becky Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and wonderful hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Sobia

Stayed 3 nights in Aug 2025

10/10 Excellent

Yarzab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to MTR and good food options at hotel and nearby. Near the shopping district as well.
Stayed 3 nights in Aug 2025

8/10 Good

Ghanghee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, no further comments.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un gran edificio, el hotel está un poco viejo pero bien mantenido, la decoración se ve un poco desactualizada pero es elegante y confortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Now I'm staying in my tiny room in a Tokyo hotel for almost twice the price.
Stayed 4 nights in Jul 2025

10/10 Excellent

MARIANA

The service and installations are excelent
Stayed 1 night in Jul 2025

10/10 Excellent

Terence, Burlington

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Shanghai.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hetav

Stayed 3 nights in Jul 2025