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Mandarin Oriental Pudong, Shanghai

5.0 star property
VIP Access

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Photo gallery for Mandarin Oriental Pudong, Shanghai

Minibar, in-room safe, desk, laptop workspace
Indoor pool
4 restaurants, breakfast, lunch, dinner served; French cuisine
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Place, Oriental Pearl Tower
    ‪9 min walk‬
  • Place, The Bund
    ‪16 min walk‬
  • Place, Shanghai Tower
    ‪16 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2

View all photos for River View Suite

Minibar, in-room safe, desk, laptop workspace

River View Suite

  • Sleeps 2

View all photos for Pearl Tower Suite

Minibar, in-room safe, desk, laptop workspace

Pearl Tower Suite

  • Sleeps 2

View all photos for Harbour City Suite

Minibar, in-room safe, desk, laptop workspace

Harbour City Suite

  • Sleeps 2

View all photos for Twin Star Suite

Lobby

Twin Star Suite

  • Sleeps 2

View all photos for Mandarin River View Room

Minibar, in-room safe, desk, laptop workspace

Mandarin River View Room

  • Sleeps 2

View all photos for Premier River View Suite

Minibar, in-room safe, desk, laptop workspace

Premier River View Suite

  • Sleeps 2

View all photos for Club River View Room

Lobby

Club River View Room

  • Sleeps 2

View all photos for Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, River View

  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds, River View

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Mandarin River)

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Mandarin River)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Mandarin, Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed, River View

8.4 out of 10
Very good
(6 reviews)
  • River view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Harbour City)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Twin Star)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Twin Star)

  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • River view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower (Pearl)

Suite, 1 King Bed, Tower (Pearl) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Tower (Pearl)

  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, River View

  • River view
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive River-view Queen Room

Lobby

Executive River-view Queen Room

  • Sleeps 2

View all photos for Deluxe River-view Queen Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River-view Queen Room

  • Sleeps 2

View all photos for Executive River-view Twin Room

Lobby

Executive River-view Twin Room

  • Sleeps 2

View all photos for Deluxe River-view Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River-view Twin Room

  • Sleeps 2

View all photos for Harbour City Suite - 2 bedroom

Minibar, in-room safe, desk, laptop workspace

Harbour City Suite - 2 bedroom

  • Sleeps 4

View all photos for Executive Suite - 2 bedroom

Minibar, in-room safe, desk, laptop workspace

Executive Suite - 2 bedroom

  • Sleeps 4

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 4

View all photos for Oriental Suite

Living area | LCD TV, iPod dock

Oriental Suite

  • Sleeps 3

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin River Themed Room King

Mandarin River Themed Room King | Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

  • River view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Glamping Themed Suite · FANtastic Adventure

Minibar, in-room safe, desk, laptop workspace

Glamping Themed Suite · FANtastic Adventure

  • Sleeps 2

View all photos for Glamping Themed Room · Delightful MOment

Minibar, in-room safe, desk, laptop workspace

Glamping Themed Room · Delightful MOment

  • Sleeps 2

View all photos for Deluxe City View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King Room

  • Sleeps 2

View all photos for Deluxe Twin Room (City View)

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room (City View)

  • Sleeps 2

View all photos for Mandarin River Themed Room King

Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

  • Sleeps 2

View all photos for Harbour City Themed Suite King

Minibar, in-room safe, desk, laptop workspace

Harbour City Themed Suite King

  • Sleeps 2

View all photos for Executive Themed Suite King

Minibar, in-room safe, desk, laptop workspace

Executive Themed Suite King

  • Sleeps 2

View all photos for Wenhua City-View Room

Minibar, in-room safe, desk, laptop workspace

Wenhua City-View Room

  • Sleeps 2

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About this property

Mandarin Oriental Pudong, Shanghai

4 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 13 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Mandarin Oriental Pudong, Shanghai. During your stay, you'll be connected to a shopping centre and just a quick walk from Lujiazui Central Greenland. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at Fifty 8 Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, aromatherapy or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • 10 minutes by foot from Oriental Pearl Tower and a 2-minute drive from The Bund
  • Airport shuttle service available for a fee
Mandarin Oriental Pudong, Shanghai offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Mandarin Oriental Pudong, Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Fifty 8 Grill – This restaurant specialises in French cuisine and serves lunch and dinner.
Yong Yi Ting – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Zest – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Riviera Lounge – On-site restaurant.
Qi Bar – This cocktail bar only serves light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 26 2026 to March 3 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental Pudong, Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 443.1 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 274 per person
  • Airport shuttle fee: CNY 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: CNY 443.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental Pudong, Shanghai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 600 out of 737 reviews
Rating 8 - Good. 98 out of 737 reviews
Rating 6 - Okay. 26 out of 737 reviews
Rating 4 - Poor. 8 out of 737 reviews
Rating 2 - Terrible. 5 out of 737 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is spotless and staff is courteous.
Stayed 8 nights in Nov 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extraordinary. From every greeting, gesture, and conversation, it was done with such precise care and warmth. The hotel was absolutely beautiful down to the details.
Stayed 4 nights in Nov 2025

8/10 Good

Zhao Po

Stayed 1 night in Nov 2025

8/10 Good

Mohammad, Kuwait

Stayed 4 nights in Nov 2025

10/10 Excellent

Mohamed

Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Mo is always a great experience, great staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Jean, Scarborough

Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities
Exceptionally great
Stayed 3 nights in Nov 2025

8/10 Good

Wei

Travelled with partner
Liked: Cleanliness, amenities
The view from the room is amazing! The bathroom area is large and comfortable. The room furniture is a bit dated and could use an upgrade. The location is in an office park so not convenient to just browse shops and have food choices.
The view is amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Perfect. Staff incredibly friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alan

Stayed 7 nights in Oct 2025

10/10 Excellent

Shi Sheng

Stayed 3 nights in Oct 2025

10/10 Excellent

HONGCHANG

Stayed 2 nights in Aug 2025

10/10 Excellent

Pik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, spectacular views, excellent service, breakfast buffet on a next level!
Stayed 3 nights in Oct 2025

10/10 Excellent

Shoja Oddin, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa, Buffett breakfast, staff and service
Stayed 4 nights in Oct 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is very nice and spacious!
Stayed 5 nights in Oct 2025

10/10 Excellent

Chun Khim

Liked: Cleanliness, staff & service, amenities
Extraordinary moment begins right at the hotel driveway when the car door opens. There stood James who greeted us warmly and with the signature MO pride. And he had been around to help us in all ways beyond his duty. During check-in, the staff is kind of cute when she suddenly whispered to me so as not to let my better half hear her. She has noted that this is our anniversary stay! Thanks for the special arrangements. Room service is swift, and those who came are so helpful. The Club lounge people are so enthusiastic and sincere to deliver their services with passion and honour. Although shy, they are so eager to learn. We would like to express our gratitude to DM Vimi for her unreserved help, care, swift arrangement, and generousity. Also, to mention Poly for his attentiveness. Last but not least, we are extremely delighted to have Steven, FOM. Thank you for meeting us at the lobby to wrap up our stay with MO. Your stroke of kindness and friendship brings a final touch of sweetness to the goodbye moment. Truly extraordinary. Absolutely unforgettable. And certainly, MO team has achieved their mission of crafting time that enriches experiences that have transformed the ordinary into exceptional. And making MO's guests into fans of MO. Thank you for everything. Xoxo
Stayed 3 nights in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Alonzo

Travelled with partner
Liked: Amenities
Amazing property very attentive to detail. Staff was amazing friendly very very helpful. All with the smile breakfast was amazing room service was efficient. Food was hot and great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Oct 2025

8/10 Good

Rebecca M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was nice and quiet, approx 1/2 mile from the subway which was inconvenient. The hotel offered a shuttle to the subway but it’s one way so lots of walking. Concierge was wonderful, helped us out with everything. We stayed on the 17th floor and it seemed to have some water leak that damaged all the hallway carpet which smelled moldy, that should be repaired. Overall it was a good hotel more like a 4 star, the view of the river made the stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved this hotel. The facilities, the food, the spa, and the hotel staff in particular are really wonderful. We wouldn’t hesitate to come back.
Stayed 10 nights in Oct 2025

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at the Mandarin Oriental Pudong for 3 nights. We originally booked a Club river view room and was upgraded to a suite. The room was a large size, big lounge area, bedroom and good size bathroom. Unfortunately the decor is all rather dated, and the carpet could do with a change. View was very good but the room needs a make over. The breakfast area was great with a good selection and in the end we didnt use the club benefits. The gym was well equipped. I would not stay again as there would be other hotels with better room accommodation.
Stayed 3 nights in Oct 2025

8/10 Good

Shiqiao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the experience is really good. However i did experience some issues during the stay which was quite slow to solve by the hotel. A lot slower than I expected. The room and other services has been amazing. Would visit again but would hope the team resolves issues a lot faster.
Stayed 2 nights in Oct 2025