Mandarin Oriental Pudong, Shanghai

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Mandarin Oriental Pudong, Shanghai

Cocktail bar
Exterior
Minibar, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking included

Explore the area

Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Oriental Pearl Tower
    ‪9 min walk‬
  • The Bund
    ‪16 min walk‬
  • Shanghai Tower
    ‪16 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Club Room, 2 Single Beds, River View

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Mandarin, Club Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Twin Star)

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View

  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(4 reviews)
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, River View

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Mandarin River Themed Room King

  • 61 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Mandarin, Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 61 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Pearl Tower)

  • 101 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed, River View

  • 101 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Mandarin, Room, 1 King Bed

  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Harbour City)

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, River View

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Twin Star Suite

  • Sleeps 2
  • 1 King Bed

Mandarin River View Room

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Executive River-view Queen Room

  • Sleeps 2
  • 1 King Bed

Oriental Suite

  • Sleeps 3
  • 1 King Bed

Wenhua City-View Room

  • Sleeps 2
  • 1 King Bed

Glamping Themed Suite · FANtastic Adventure

  • Sleeps 2
  • 1 King Bed

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

Pearl Tower Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room (City View)

  • Sleeps 2
  • 2 Single Beds

Deluxe City View King Room

  • Sleeps 2
  • 1 King Bed

Harbour City Suite - 2 bedroom

  • Sleeps 4
  • 1 King Bed

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Single Beds

Club River View Room

  • Sleeps 2
  • 1 King Bed

Mandarin River Themed Room King

  • Sleeps 2
  • 1 King Bed and 2 Single Bunk Beds

Harbour City Suite

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Executive River-view Twin Room

  • Sleeps 2
  • 2 Single Beds

River View Suite

  • Sleeps 2
  • 1 King Bed

Executive Suite - 2 bedroom

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Glamping Themed Room · Delightful MOment

  • Sleeps 2
  • 1 King Bed

Premier River View Suite

  • Sleeps 2
  • 1 King Bed

Executive Themed Suite King

  • Sleeps 2
  • 1 King Bed and 2 Single Bunk Beds

Harbour City Themed Suite King

  • Sleeps 2
  • 1 King Bed and 2 Single Bunk Beds

Similar properties

About this property

Mandarin Oriental Pudong, Shanghai

Luxury hotel connected to a shopping centre in Shanghai with 4 restaurants
4 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas and includes dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 13 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Mandarin Oriental Pudong, Shanghai. During your stay, you'll be connected to a shopping centre and just a quick walk from Lujiazui Central Greenland. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at Fifty 8 Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with aromatherapy, manicures and pedicures or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • 10 minutes by foot from Oriental Pearl Tower and a 2-minute drive from The Bund
  • Airport shuttle service available for a fee
Mandarin Oriental Pudong, Shanghai offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Mandarin Oriental Pudong, Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Fifty 8 Grill – This restaurant specialises in French cuisine and serves lunch and dinner.
Yong Yi Ting – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Zest – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Riviera Lounge – On-site restaurant.
Qi Bar – This cocktail bar only serves light fare.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 for adults and CNY 137 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental Pudong, Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 443.1 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 274 for adults and from CNY 137 for children
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 443.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental Pudong, Shanghai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 427 out of 532 reviews
Rating 8 - Good. 76 out of 532 reviews
Rating 6 - Okay. 18 out of 532 reviews
Rating 4 - Poor. 7 out of 532 reviews
Rating 2 - Terrible. 4 out of 532 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Yuhan

Stayed 6 nights in Apr 2025

10/10 Excellent

GLEB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property in a bit remote location which for some travellers can be an advantage
Stayed 1 night in Mar 2025

10/10 Excellent

Rhys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, would highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Yiyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The MO at Pudong was a hidden gem, with a quiet surrounding and a ver pleasant atmosphere for our two night stay. The VIP benefit was 300 yuan discount off spa services, which was not that useful considering all spa services started at 1450 yuan. The room AC was not working properly but a technician was able to fix it after we called and complained about the problem. The hotel manager came and apologized and offered us some fresh fruit for the night and a nice box of chocolate when we checked out. Overall, the level of service was as expected for MO. The hotel is near the Gala Mall which has a number of restaurants offering different cuisines from parts of China. It’s convenient to get to other parts of shanghai and the view from our room was also quite spectacular. For those who are seeking a walkable distance to lively shopping and crowd scenes, it maybe preferable to be on the other side of the river. Overall, this is still a great choice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very nice hotel, perfect view. We arrived hotel late, the staff help us to ordered the food.We will come back again.
Stayed 1 night in Apr 2025

10/10 Excellent

Shouhua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

JAI-SONG

Stayed 5 nights in Apr 2025

10/10 Excellent

Qiang

Stayed 3 nights in Apr 2025

10/10 Excellent

MIHALACHE

Stayed 4 nights in Apr 2025

10/10 Excellent

Sujata, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good wxample of a MO.
Stayed 1 night in Mar 2025

10/10 Excellent

Qi, FOSTER CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the large bath
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

This was our 5th visit in 2 years ... love the place and booked to go back again in June ... nice and quiet on the East Bund
Stayed 5 nights in Mar 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed my experience staying here at Mandarin Oriental, Shanghai. Was given a complimentary upgrade for their executive club and was treated like a king. Staff was highly attentive and accommodating throughout the entire stay and even compensated one of our room service dinners since our neighbor was making a lot of noise moving boxes 12AM. Overall was a pleasant experience and look forward to my next visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wenting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Angelina and your team for the attentive service. The experience was great. The complimentary birthday cake was delicious. Love Mandarin Oriental's hotel culture and personable service.
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the whole stay for 3 nights with my family was wonderful. Staff were all so lovely and helpful would definitely stay here again
Stayed 3 nights in Feb 2025

10/10 Excellent

Vikram

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Luigi and the wonderful ladies in the Club lounge for the Excellent service
Stayed 5 nights in Mar 2025

10/10 Excellent

emanuele

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to Luigi I solved all the connections, communications and payment issues which they should be outlined specifically to the client upon arrival like Alipay, WeChat, internet etc. Luigi is very kind and helpful but the only international who can help the non Chinese visitor. Major emphasis should be given to English language training to local staff at reception, concierge, restaurant management etc. Everybody is extremely kind and willing to help. The issue is making the visitor at ease which lies with the management
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like I’ve never been to a hotel before everything was so well thought out and service was excellent. Definitely coming back. Thank you!
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Stayed 3 nights in Feb 2025

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Souliman

Stayed 3 nights in Feb 2025

8/10 Good

Shouhua

Stayed 1 night in Feb 2025

10/10 Excellent

Duncan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the ambience.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jianzhu

Stayed 2 nights in Oct 2024