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Okura Garden Hotel Shanghai

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Photo gallery for Okura Garden Hotel Shanghai

Exterior
Indoor pool
Superior Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Snack bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
58 Mao Ming Nan Road, Shanghai, Shanghai, 200020
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, Huai Hai Road Shopping District
    ‪6 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪6 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪59 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Double Room

8.6 out of 10
Excellent
(11 reviews)
  • Garden view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room

Deluxe Single Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Executive Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Suite

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Okura Garden Hotel Shanghai

Along with 5 restaurants, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site.
Okura Garden Hotel Shanghai offers 471 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Okura Garden Hotel Shanghai. During your stay, you're just a quick walk from Huai Hai Road Shopping District. Enjoy features like free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 5 restaurants, a coffee shop and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 4-minute walk from Huai Hai Road Shopping District and 9 minutes on foot from Shanghai International Trade Plaza
As a guest of Okura Garden Hotel Shanghai, you'll find an indoor pool, an outdoor tennis court, a health club, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the luxury Okura Garden Hotel Shanghai. Limited free parking is available on a first-come, first-served basis.

This Baroque Shanghai hotel is smoke free.

For a fee, guests can enjoy self-service breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
ROSE Coffee Shop – This restaurant serves breakfast, lunch and dinner.
Chinese Rest. Bai Yu Lan – This restaurant serves breakfast, lunch and dinner. Open daily.
Japanese Rest. Yamazato – This restaurant serves breakfast, lunch and dinner. Open daily.
Continental Room – This restaurant serves lunch and dinner. Open daily.
Teppanyaki Rest. Sazanka – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 220 for adults and CNY 110 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chinese Rest. Bai Yu Lan
  • Continental Room
  • Japanese Rest. Yamazato
  • ROSE Coffee Shop
  • Teppanyaki Rest. Sazanka

Things to do

  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 34 floors
  • Banquet hall
  • Baroque architecture
  • Built in 1926
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Okura Garden Hotel Shanghai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CNY 300.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately CNY 220 for adults and from CNY 110 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Garden Hotel Shanghai Okura
Hotel Okura Garden Shanghai
Hotel Okura Shanghai
Okura Garden
Okura Garden Hotel
Okura Garden Hotel Shanghai
Okura Garden Shanghai
Shanghai Okura
Shanghai Okura Garden Hotel
Shanghai Okura Hotel
Okura Garden Shanghai Shanghai
Okura Garden Hotel Shanghai Hotel
Okura Garden Hotel Shanghai Shanghai
Okura Garden Hotel Shanghai Hotel Shanghai

Okura Garden Hotel Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ying

Stayed 7 nights in Jan 2026

10/10 Excellent

Jong

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service! Fantastic location. Great breakfast too.
Stayed 7 nights in Jan 2026

10/10 Excellent

Hailu

Liked: Cleanliness, amenities, property conditions & facilities
Great Location.....!!! Room is clean .....Service is awesome....Food is Ok......
Stayed 2 nights in Jan 2026

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities
This hotel is good, I couldn’t tell you why it has a rating of 9.0 on Hotels.com though. Normally 9+ means that the hotel is either objectively exceptional or is remarkable give the price. This hotel is similar in cost to other big hotels nearby that are exceptional, so I don’t get it. Everything works fine although the room is pretty dated. I had a good stay at the Okura and slept well, but this hotel wasn’t exceptional.
Stayed 3 nights in Jan 2026

6/10 Okay

Eva

Stayed 3 nights in Jan 2026

8/10 Good

YUAN

Liked: Cleanliness, amenities, property conditions & facilities
Generally,yes
Stayed 6 nights in Jan 2026

10/10 Excellent

Tiantian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Bai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff member at front desk was very nice and helpful.
Stayed 6 nights in Jan 2026

10/10 Excellent

yiping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Best place to stay in Shanghai !
Stayed 7 nights in Nov 2025

10/10 Excellent

Gregory

Stayed 4 nights in Jan 2026

10/10 Excellent

Bofei, Auckland

Stayed 5 nights in Dec 2025

10/10 Excellent

Wei

Stayed 8 nights in Dec 2025

10/10 Excellent

Suleman, New Milford

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Nice & clean facilities.
Stayed 2 nights in Dec 2025

4/10 Poor

Margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room is too small for 3 beds and the room is too warm that make us hard to breath. Cannot adjust the temperature in the room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Isaac

Stayed 2 nights in Dec 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and love the Japanese toilet!
Stayed 3 nights in Nov 2025

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location; great experience.
Stayed 4 nights in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 4 nights in Nov 2025

10/10 Excellent

Faye

Liked: Cleanliness, amenities, property conditions & facilities
Services are great .
Stayed 4 nights in Nov 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, good service
Stayed 3 nights in Nov 2025

2/10 Terrible

Anita

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had to change rooms 3x in one night due to faulty air conditioning in room 1, terrible stench of cigarette smoke in room 2 (in spite of it being a non-smoking hotel). This property is NOT 5 star - rooms are dated and depressing. The location is reasonable. The staff are mixed and speaking Chinese is an advantage if you want to receive some form of service. Would not return.
Stayed 3 nights in Oct 2025

10/10 Excellent

EBRAHIM

Stayed 2 nights in Nov 2025

10/10 Excellent

Edmond

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is of a historic building, grand with excellent services. Location is convenient and walkable. Shopping areas around and also lots of good cuisines nearby.
Stayed 4 nights in Nov 2025

10/10 Excellent

My

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff are friendly and helpful. Good location. We will stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chan

Liked: Cleanliness, amenities, property conditions & facilities
Yes staff is very helpful.very comfortable room. Worth the price we are paying. Shopping is average near to the hotel. We stay here only for 1 night then board the royal caribbean cruise. Near to cruise centre.Buffet breakfast have fantastic section. Worth the money overall.
Stayed 1 night in Nov 2025