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Swissotel Grand Shanghai

5.0 star property

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Photo gallery for Swissotel Grand Shanghai

Reception
Indoor pool
Pinnacle Suite | Down duvets, minibar, in-room safe, desk
Exterior
Presidential Suite | Down duvets, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
  • Free WiFi
  • Room service

Explore the area

Map
1 Yu Yuan Road, Shanghai, Shanghai, 200040
  • Jing'an Temple
    ‪7 min walk‬
  • Former French Concession
    ‪12 min walk‬
  • People's Square
    ‪3 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪39 min drive‬

Room options

View all photos for Premier Room Twin

Down duvets, minibar, in-room safe, desk

Premier Room Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room King

Down duvets, minibar, in-room safe, desk

Premier Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room Twin

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room Twin

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Swiss Advantage Room King

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room Twin

Down duvets, minibar, in-room safe, desk

Classic Room Twin

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room King

Down duvets, minibar, in-room safe, desk

Classic Room King

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Down duvets, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Down duvets, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room Twin

Executive Room Twin | Down duvets, minibar, in-room safe, desk

Executive Room Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room King

Executive Room King | Down duvets, minibar, in-room safe, desk

Executive Room King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Pinnacle Suite

Pinnacle Suite | Down duvets, minibar, in-room safe, desk

Pinnacle Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Okura Garden Hotel Shanghai

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1004)
The price is €136
for 1 room
includes taxes & fees
31 Jul - 1 Aug
Okura Garden Hotel Shanghai

About this property

Swissotel Grand Shanghai

Luxury hotel with 24-hour fitness centre and sauna
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Housekeeping is available on request.
Swissotel Grand Shanghai offers 467 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
During your stay at Swissotel Grand Shanghai, you're just a quick walk from Jing'an Temple. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and a sauna
  • 7 minutes by foot from Jing'an Temple and a 3-minute drive from People's Square
Swissotel Grand Shanghai offers its guests a kids' pool, an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, a meeting room, and limo/town car service. The luxury Swissotel Grand Shanghai also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.
瑞绯阁 – This buffet restaurant serves breakfast, lunch and dinner.
馥澜吧 – Overlooking the garden, this lobby lounge only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (CNY 120 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • 瑞绯阁
  • 馥澜吧

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately CNY 218 per person
  • Self-parking fee: CNY 120 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Swissotel Grand Shanghai
Swissotel Hotel Shanghai Grand
Swissotel Shanghai Grand
Shanghai Swissotel Grand Hotel
Swissotel Grand Hotel Shanghai
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Shanghai Hotel
Swissotel Grand Hotel
Swissotel Grand
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Swissotel Grand Shanghai Hotel
Swissotel Grand Shanghai Shanghai
Swissotel Grand Shanghai Hotel Shanghai

Swissotel Grand Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hiu-Man

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, but very bad check out service. Too few staff, too long process. And no more coffee machines in the rooms.
Stayed 4 nights in Apr 2025

8/10 Good

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast and tasty croissant!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great choice.

A great place to stay when in Shanghai. Comfortable, clean, close to great food options, metro and shopping. I will definitely stay here again if ever in Shanghai again.
Stayed 4 nights in Nov 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good area
Stayed 2 nights in Feb 2025

6/10 Okay

Bryony

Good facilities but room could be better

Spa facilities pool were great , breakfast nice but room condition a little tired compared to other hotels I have stayed in Shanghai for similar price bracket. Eco friendly with no use of single plastics but this meant I felt short of things I would normally expect and having to ask for them felt like extra effort that I didn’t want to do. Room smelt a little Smoky.
Stayed 1 night in Jan 2025

8/10 Good

HONG

Stayed 1 night in Jan 2025

10/10 Excellent

Zhen Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service for a 10-night stay

Had a 10 night stay in Swissotel Grand Shanghai and enjoyed the great service throughout. All their service staff were very warm and friendly. The hotel itself is a little dated, given its an old building, but relatively well maintained. Our original room window wasn't able to close properly after we ventilated the room, the staff quickly accepted our request for a room change and even upgraded us to a slightly better room at no charge, and gave us free breakfast to go with for our remaining stay (separate note, the breakfast quality isn't good for a 5-star hotel I must say). A few tiny gestures illustrated their attention to details, e.g. giving us extra bottles of water, tissue, as we both were having a bad bout of running nose and cough. We also did a fair bit of online shopping and they've also assisted us kindly in the deliveries to the room without fail. Will definitely consider to return here to stay whenever I return to Shanghai in future.
Stayed 10 nights in Jan 2025

2/10 Terrible

Yu

Stayed 1 night in Jan 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities
Nice place for shopping. Very convenient location.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa are excellent. The staff is great. It’s very clean and comfortable at a good price. The breakfast was great too.
Stayed 3 nights in Dec 2024

8/10 Good

Tian Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillow is soft and uncomfortable, didn't have good sleep during the stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lin, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for everything!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay as they worked hard to accommodate my needs.
Stayed 3 nights in Nov 2024

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff are very helpful and professional, especially the manager郑宝。he went all way out to help get medication for my friend who was unwell at the middle of the night. Will definitely recommend
Stayed 1 night in Dec 2024

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

Good location ,nearby lots of eatery , very close to Jingan Temple and subway.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yingshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2024

8/10 Good

Francisco, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great hotel staff. Great hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Yingshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Nov 2024

10/10 Excellent

Cuevas manosalvas

Stayed 7 nights in Nov 2024

10/10 Excellent

Craig

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lin, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great location. Next to subway, shopping center and Jing A Temple. There are tons of restaurants nearby. Hotel is nice as well!
Stayed 8 nights in Nov 2024