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Shantou International Hotel

4.5 star property

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Photo gallery for Shantou International Hotel

Steam room
Bar (on property)
Indoor pool
Lounge
Executive Deluxe King Room | Bathroom | Designer toiletries, hair dryer, slippers, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 52 Jinsha Middle Road, Jinping District, Shantou, 515041
  • Place, Jinsha Park
    ‪11 min walk‬
  • Place, Shantou the Mixc
    ‪2 min drive‬
  • Place, Shipaotai Park
    ‪3 min drive‬
  • Airport, Shantou (SWA-Jieyang Chaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Business King Room

Executive Business King Room | Premium bedding, minibar, in-room safe, desk

Executive Business King Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Deluxe King Room

Executive Deluxe King Room | Premium bedding, minibar, in-room safe, desk

Executive Deluxe King Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Shantou International Hotel

This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include a nightclub, a fitness centre and a bar/lounge.
Shantou International Hotel offers 262 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Y Spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

During your stay at Shantou International Hotel, you'll be within walking distance of Jinsha Park. Features include free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at 璇宫西餐厅, a buffet restaurant that serves Eastern European cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at Y Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Jinsha Park and a few minutes from Shipaotai Park
  • Airport shuttle service available for a fee
Shantou International Hotel offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A nightclub, spa services, and tour/ticket assistance are also featured at the luxury Shantou International Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Shantou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
璇宫西餐厅 – This buffet restaurant specialises in Eastern European cuisine.
太极潮菜中餐厅 – This restaurant specialises in Chinese cuisine. Open daily.
牛一町目日餐厅 – This sushi bar specialises in Japanese cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 148 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 太极潮菜中餐厅
  • 牛一町目日餐厅
  • 璇宫西餐厅

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 148.00 per person
  • Airport shuttle fee: CNY 1400.00 per vehicle (return)
  • Rollaway bed fee: CNY 300 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Shantou International
Shantou International Hotel
Shantou Hotel Shantou
Shantou International Hotel Hotel
Shantou International Hotel Shantou
Shantou International Hotel Hotel Shantou

Shantou International Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 135 reviews
Rating 8 - Good. 42 out of 135 reviews
Rating 6 - Okay. 6 out of 135 reviews
Rating 4 - Poor. 3 out of 135 reviews
Rating 2 - Terrible. 1 out of 135 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good premium hotel in Shantou

Hotel is in a good location, just next to a local residential area with lots of local restaurants & eateries. Food is very good & cheap. McDonalds, KFC & Pizza Hut is just 2 blocks area (250m), for parents whom might need to pacify their children. Room is very clean & modern and has good toiletries. Hotel is well known locally. Would definately stay at this hotel again.
Verified

10/10 Excellent

CHUN FRANCIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I encountered problems during the check-in as the front desk could not find my booking. The staff Mr Dancer WU was patiently helping me to find out the problem after I showed the booking confirmation by my mobilephone. After his effort, Mr WU and his colleagues finally found my booking and successfully checked in for me. Mr WU even upgraded my room. Thank you very much for his excellent service and the help of his colleagues. However, for the service from Hotels. com, It was not up to my expectation as I only got some standard responses from AI when I wanted to seek assistance during the check in.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located in the old business district, very convenient to local restaurants. The dessert offered at night is delicious.
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Teng Fong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

感覺頗差

前台服務態度很好，房間整潔度可以，唯房間硬件設施十分差，一入到房間視覺感覺不舒服，殘殘舊舊，性價比很低，不明白為何評分會這麼高。硬件設計跟不上現代酒店節奏，如不改變等著被淘汰。
Stayed 1 night in Oct 2020
Verified

8/10 Good

Basile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, not luxury Chinese hotel

Good: - Clean - Big and clean Gym/Swimming Pool - 23rd Floor 360 view restaurant - Location (lively neighbourhood, not too far from St Joseph Church and the Old town by cab) - Staff speaks basic english - Large windows in the room Soso: - Breakfast is not great. Better than most Chinese hotels (has bacon and red beans) but not great. - Decoration is the regular Chinese hotel style. Not a fan. But clean and proper. - Rooms are not big, not small. Just normal -
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間寬敞，地方闊落，一切設備很齊全，特別是廁所很大。酒店員工服務親切，有禮貌和很細心。酒店位置也很好，交通甚為方便。
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Ling Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常不错的酒店

地点不错， 附近很多吃饭店。 酒店房间清洁， 非常舒服， 又提升了房间， 服务态度非常非常有礼貌。 早餐丰富多样， 很少见到。
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
服务态度差，老旧，破败，卫生条件欠佳，价格贵的离谱，最糟的是宰客的态度，强烈建议不要入住，否则所有心情都会被破坏
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Lily

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
前台check in找不到紀錄，就算提供確認号碼也找了一輪! 房房間清潔度一般，有咖啡機但找不到咖啡杯，問完才告知用手拿住高身水杯斜放装咖啡! 行政樓層專用Iounge，接待小姐冷漠，食品種類少，4pm-7pm的下午茶不值一試。反而每晚送到房間的糖水，值得一讚!
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Check in時找不到預訂紀錄，而且態度比較冷淡，完全不合格。反而house keeping對要求的回應快速，值得一讚。早餐一般，人多混亂! Lounage的接待小姐也是冷冷的黑面，食物種類少，唯一好處是無人，所以清靜! 不值入住行政樓層。 4F潮式酒家食品及服務一流，員工細心體貼!由安排入座至離開都稱心滿意!
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
套房寛淌簡約，感覺舒服。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, staffs very friendly and helpful.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in a convenient location for trying out local cuisine
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location clean room good staff,always be my first choice in shantou
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the chinese restaurant authentic teochew goose meat & liver, the Manager male & female both provided very good customer service! Surely will recommend to families & friends to stay & eat at this high standard hotel!
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I recommend in Shantou. Location-Facilities-Service
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Kin wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

有待改善

位置好，吃飯逛街十分方便，酒店招呼週到，可惜房間內部設施殘舊，熱水不足，WiFi 速度超慢，冷氣出風口滴水，希望能加以改善
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good location in the city, it is easy to go most of the tours point in Shantou
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間舒適整潔，但餐廳早餐較混亂，沒有服務員招呼，大堂服務員大多能解答我的問題！下次再到汕頭，都會住這間酒店！
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and love the dessert sent to our room every night. Location is good, we traveled by bus to everywhere. The only downside is the shower area has mold.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Kit Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常滿意

預定時網上觀看評語。入住後全部符合！預定行政房可以於行政酒廊免費下午茶與免費飲料到九點！晚上有糖水供應！員工非常有禮！訂房時告之生日旅程，晚上回房間發現有生日蛋糕驚喜！
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前枱員工服務佳，態度友善，晚上還有甜品送上房間享用，非常細心，房間大，房內設施齊備，交通方便，值得再次入住，性價比高。
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很值得信赖的酒店

非常好，酒店给我和朋友们的房间升了级，有个套间，朋友们都很满意，只是窗户隔音效果不太好，能够改善最好，早餐在23楼，开掦景观，食物很多元化，品种繁多，有点挤，人多时座位不够，不过服务员态度很好的样子
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常愉快的體驗，無可挑剔，非常滿意，員工十分友善，床鋪舒適，房間整潔美觀又安靜，早餐種類非常多，地理位置也好，一定會再選這間
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Clean and comfortable hotel. Supernice and helpful staff. Highly recommended.
Stayed 2 nights in Apr 2019