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Hotel Shiretoko

3.0 star property

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Photo gallery for Hotel Shiretoko

Natural pool
Front of property
In-room safe, desk, free WiFi
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Utoro Kagawa, 37, Shari, Hokkaido Prefecture, 099-4351
  • Place, Utoro Onsen
    ‪1 min walk‬
  • Place, Oronko Rock
    ‪2 min drive‬
  • Place, Shiretoko National Park
    ‪4 min drive‬

Room options

View all photos for Large Twin Room, North or East Building, Smoking

In-room safe, desk, free WiFi

Large Twin Room, North or East Building, Smoking

  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Large Twin Room, North or East Building, Non Smoking

In-room safe, desk, free WiFi

Large Twin Room, North or East Building, Non Smoking

  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room, 3rd Building, Smoking

In-room safe, desk, free WiFi

Japanese Style Room, 3rd Building, Smoking

  • Mountain view
  • 22 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, 3rd Building, Non Smoking

In-room safe, desk, free WiFi

Japanese Style Room, 3rd Building, Non Smoking

  • Mountain view
  • 22 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, North or East Building, Smoking

In-room safe, desk, free WiFi

Japanese Style Room, North or East Building, Smoking

  • Mountain view
  • 26 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, North Building, Non Smoking

In-room safe, desk, free WiFi

Japanese Style Room, North Building, Non Smoking

  • Mountain view
  • 22 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi

Standard Twin Room, Smoking

  • Mountain view
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Japanese Style Room, Smoking

In-room safe, desk, free WiFi

Basic Japanese Style Room, Smoking

  • Mountain view
  • 22 sq m
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Run of House, Smoking

In-room safe, desk, free WiFi

Run of House, Smoking

  • Mountain view
  • 22 sq m
  • Sleeps 4
  • 4 Single Futons OR 2 Single Beds
  • Free Wi-Fi

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4.4 out of 5, Excellent, 455 reviews
The price is €175
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Shiretoko Daiichi Hotel

About this property

Hotel Shiretoko

A restaurant, a bar/lounge and a meeting room are available at this hotel. Free buffet breakfast and free wired Internet in public areas are also provided. Additionally, concierge services, laundry facilities and free newspapers are on-site.
Hotel Shiretoko offers 271 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers and complimentary toiletries.

This Shari hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Shiretoko, you'll be within walking distance of Oronko Rock. Enjoy features like free breakfast and free wired Internet, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Steps from Utoro Onsen and a 2-minute drive from Oronko Rock
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free wired Internet.

Hotel Shiretoko also features gift shops/newsstands, a garden, and concierge services.

Smoking is allowed in designated areas at this 3-star Shari hotel.

Guests are served a free buffet breakfast daily from 7 AM to 8:30 AM.
Chitata – This restaurant only serves breakfast.
Night in Shiretoko – On-site bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 8:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chitata
  • Night in Shiretoko

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age - 19

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7 AM - 10 AM) and Monday - Sunday (3 PM - 9 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property's front desk is open during the following times:
  • Monday - Sunday: 7 AM - 10 AM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Shiretoko Shari

Hotel Shiretoko

Shiretoko Shari

Shiretoko Hotel Shari Cho

Hotel Shiretoko Shari-Gun, Japan - Hokkaido

Hotel Shiretoko Hotel

Hotel Shiretoko Shari

Hotel Shiretoko Hotel Shari

Hotel Shiretoko Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

YUKITO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

一人のスタッフの対応の悪さで非常に残念なホテルになりました。

ホテルは清潔で食事も良いです。しかしホテルの外で車を誘導するスタッフの奈良さん(スキンヘッド)の対応は高圧的、且つ、威圧的で最悪でした。ホテルの近くにスーパーマーケットがあるか聞いたのですが、知床に初めて来た客に対して、「そこにT字路があるじゃないですか」といきなり言われても、通って来ていないし知床は初めて来たし分からない旨を伝えると突然に大声で怒鳴りつけるようにイライラしながら早口でまくし立てられました。そんな言い方はしないでくれという趣旨のことを言いましたが、それに対してお詫びもせず、最後まで高圧的で、威張り散らされました。部屋も食事も素晴らしかったのですが、一人のスタッフの対応の悪さで非常に残念なホテルになりました。
Verified

6/10 Okay

Adele

Disliked: Room comfort

Just for 1 night!

Stayed there on 1st of July during our 8days in Hokkaido, got a tatami room for 4 adults with buffet breakfast & dinner,room was clean and nice but very hot as it's located at a corner of 1 of the tower where the morning & afternoon sun shines brightly throughout. Very crowded hotel with lots of local tourist, front desk speak good English.
Verified

8/10 Good

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic buffet!

The buffet breakfast and especially the dinner were fantastic! A very wide choice of delicious food, including a lot of Hokkaido specialities. Highly recommended.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

ネット接続が出来ません。

予約時に「ボトルウオーター（無料）」と書かれていたのですが、フロントで確認したところ、「そんなサービスはやっていないし、やったこともない」とのことでした。hotels.com専用アプリから予約確認画面をフロントの方に見せて確認してもらったところ、「予約係に伝えておく。情報ありがとうございました」とのことで謝罪もありませんでした。 北館の和室に宿泊しましたが、部屋にはかび臭いような異臭があり、ちょっと気になりました。慣れれば気にならなくなります。 ロビーにパソコンが１台あるものの、部屋には有線のインバーネット接続もWifiもありません。 このエリアにしては安価なホテルと思いますので、値段の点からはおすすめです。 このあたりにしては安価なホテルと思います。
Verified

8/10 Good

Yoshiko

Liked: Cleanliness, staff & service, room comfort

知床観光に便利なホテル

夕食のバイキングは改善の余地があると思いましたが、朝食のいくら食べ放題は感動しました。お部屋は広く、お風呂も良かった。
Verified

6/10 Okay

WEIMENG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

条件非常恶劣的酒店！

设施老旧，各种故障。大堂弥漫着烟味，房间警报系统经常出故障，在我住的6天之内，莫名其妙的紧急广播了三次，两次在早上9点，一次在晚上11点，声音大的吓人，而且只有日语，根本听不懂，下楼问前台，说是某楼有错误的火警，广播是解释的......真是崩溃！早餐8点半就结束，搞得人很紧张，根本无法好好放松休息。温泉早上9点结束，也是要抢着去泡。卫生间很陈旧，不干净，热水龙头坏的，会突然大量涌出很烫的热水，很危险。但酒店方面居然只是很坦然的贴个小心热水的牌子！真是太不负责任了！我来过7次日本，其中3次北海道，这家酒店是我住过的最差的酒店！
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

decent hotel in Utoro

decent hotel in Utoro but the location of the hotel is uphill and away from the city center. Recommended only if you have your own transport.
Verified

8/10 Good

Li Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒適, 餐點也美味!房間還可直接看到夕陽下山呢
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

社員旅行や修学旅行に適してるのかな？

広い敷地で、良くも悪くも「バブルの頃は賑やかだったんだろうな」と思う建物。 設備もかなり古いです。 スタッフさんは車寄せから部屋までの案内、カウンター対応などとても親切でしたが、ほとんどの方が初心者マークをつけていました。 夕日が見えるポイントがあり、そこはすばらしかったです。 朝食バイキングのついたプランにしましたが、前日まで美味しいお店を食べ歩いていたのもあり、ちょっと残念な味でした。
Verified

8/10 Good

YOSHIHIRO

Liked: Cleanliness, staff & service, room comfort
露天風呂から眺め　（海、星空）が素晴らしかった。また、朝食も地元産のもの中心に、とても美味しかった。
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort