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Best Western Sheffield City Hotel

3.0 star property

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Photo gallery for Best Western Sheffield City Hotel

Restaurant
View from property
Premium bedding, pillow-top beds, desk, laptop workspace
Reception
Family dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Blonk Street, Sheffield, England, S1 2AU
  • Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Sheffield City Hall
    ‪11 min walk‬
  • University of Sheffield
    ‪14 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed) | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View | Premium bedding, pillow-top beds, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Sheffield City Hotel

Riverfront hotel in Sheffield with a 24-hour front desk
A snack bar/deli, conference space and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a TV in a common area, a front desk safe and multilingual staff assistance are on-site.
Best Western Sheffield City Hotel offers 111 accommodations with free newspapers and complimentary bottles of water. Pillowtop beds feature premium bedding. 22-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at Best Western Sheffield City Hotel. During your stay, you're just a quick walk from Sheffield and Tinsley Canal Trail. You'll find features such as free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the helpful staff and the beds
  • Just a 3-minute drive from University of Sheffield and 10 minutes from Peak District National Park
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 506 square feet (47 square metres) and includes conference space. A vending machine, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Best Western Sheffield City Hotel.

This 3-star Sheffield hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Polish, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Couples/private dining
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 506 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 29
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10 for adults and from GBP 5 for children
  • Nearby parking fee: GBP 10 per day (3281 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 29 (subject to availability)
  • Late check-out fee: GBP 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Sheffield
Metropolitan Sure Hotel Collection Best Western
Sheffield Metropolitan Hotel
Park Inn By Radisson Sheffield Hotel Sheffield
Sheffield Park Inn
Park Inn By Radisson Sheffield Hotel
Sheffield Metropolitan Sure Collection Best Western

Best Western Sheffield City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 285 out of 1001 reviews
Rating 8 - Good. 365 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

James

Stayed 1 night in May 2025

6/10 Okay

Zoe

Stayed 1 night in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Quick check in. Room nice & clean with very comfortable bed. Didn't have breakfast so can't comment.
Stayed 1 night in May 2025

6/10 Okay

Janet

Travelled with group
Liked: Cleanliness
We booked a twin room,hut was given a double (good job me and my friend have known each other over 30 year)..but still nice to have you're own bed..said on my booking twin..not double...phone charger next to my bed didn't work..bit disappointing
Stayed 1 night in May 2025

6/10 Okay

Louise

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Helen

Liked: Cleanliness
The staff were all lovely and helpful. Our room was on 8th floor, was very hot, the toilet played it with flushing. Had breakfast 10 pound each, wasn’t worth the money and cold.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Stayed 1 night in May 2025

10/10 Excellent

Ross

Stayed 1 night in May 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single night, great price and value.

Place was located very conveniently in the city centre, it was easy check in and the room was spotlessly clean. Bed was comfy and room was lovely and warm. Would use again.
Stayed 1 night in May 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service, room comfort
The hotel was clean and comfortable however there was no air-conditioning which made the room extremely hotel. They had supplied a fan but unfortunately wasn't very effective. There was also no telephone in the room incase of an emergency.
Stayed 2 nights in May 2025

4/10 Poor

Carol

Travelled with partner
Liked: Cleanliness, staff & service
The room was absolutely boiling even with a fan. Totally inadequate for summer temperatures.
Stayed 1 night in May 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't fault
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
lovely staff and decent room, good location. I appreciate it's not necessarily something the hotel can control but there was a ridiculous amount of noise coming from the room opposite, I won't elaborate what kind but it was all night and the morning too...
Stayed 1 night in May 2025

10/10 Excellent

Keith

Stayed 1 night in May 2025

8/10 Good

Simon

Stayed 1 night in May 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money.

Excellent value for money, cheaper than a B&B or guest house, so no major issues, on a lighter note just one thing No Marmalade in the breakfast room !! I mean has the world gone mad ? ... Excellent room and comfy bed !
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ideal for catching the tram to the arena or Meadowhall for shopping. Affordable accommodation.
Stayed 1 night in May 2025

10/10 Excellent

Maarion

Stayed 1 night in Apr 2025

6/10 Okay

Kathryn

Liked: Staff & service
This is pretty central, train station 10 minutes walk, 15 minutes walk into the town. Property looks ok from the outside and so does reception. Staff were lovely when we checked in. The bedrooms on the other hand are dated and in need of a revamp. We had a dripping shower/bath for the whole weekend we were there. There was no room between the single beds. The room felt too small for a pull out bed too. So 3 Adults was a little cramped.
Stayed 2 nights in May 2025

6/10 Okay

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Brigid

Stayed 1 night in May 2025

4/10 Poor

Glenna

Disliked: Cleanliness, property conditions & facilities

Outdated and smelly

The hotel was old and outdated, stayed in many Best Western hotels BUT nothing like this one. Strange smell in the room, found hair in the carpet when it was supposed to have been cleaned (photo attached) Mentioned this when checking out but receptionist not really interested.
Stayed 1 night in May 2025

6/10 Okay

Andy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was tiny and in immediate need of refurbishment. There was a dangerous piece of old cabinet work jutting out from the wall with a very faded 'mind your head' sticker on it. The shower was good but above a bath rather than a cubicle. The room was tolerable for a one night stay but no longer. The staff were friendly, and the breakfast excellent for this type of hotel.
Stayed 1 night in Apr 2025

8/10 Good

Connar

Stayed 4 nights in Mar 2025