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Best Western Plus The Quays Hotel Sheffield

4.0 star property

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Photo gallery for Best Western Plus The Quays Hotel Sheffield

Indoor pool
Lobby
1 bedroom, in-room safe, desk, soundproofing
Gym
Exterior

Popular amenities

  • Bar

Explore the area

Map
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
  • Ponds Forge International Sports Centre
    ‪7 min walk‬
  • Sheffield Hallam University
    ‪9 min walk‬
  • University of Sheffield
    ‪17 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Balcony (View)

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed, Non Smoking, Balcony (View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Super King Bed

Standard Room, 1 Super King Bed | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Super King Bed

7.8 out of 10
Good
(18 reviews)
  • 15.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Super King Bed, Sofa Bed

1 bedroom, in-room safe, desk, soundproofing

Family Room, 1 Super King Bed, Sofa Bed

8.4 out of 10
Very good
(8 reviews)
  • 15.2 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Twin Room, 2 Double Beds

1 bedroom, in-room safe, desk, soundproofing

Twin Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 15.2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

Junior Suite, 1 Super King Bed, Sofa Bed, Quay View | 1 bedroom, in-room safe, desk, soundproofing

Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, Balcony (View)

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds, Non Smoking, Balcony (View)

  • 15.2 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

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About this property

Best Western Plus The Quays Hotel Sheffield

Hotel with a sauna, a quick walk to Ponds Forge International Sports Centre
An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
Best Western Plus The Quays Hotel Sheffield offers 128 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Sheffield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus The Quays Hotel Sheffield. During your stay, you're just a quick walk from Sheffield and Tinsley Canal Trail. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a lift and a vending machine
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Ponds Forge International Sports Centre and Sheffield Hallam University
  • Pets welcome for a fee
Best Western Plus The Quays Hotel Sheffield offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Best Western Plus The Quays Hotel Sheffield also features a vending machine, a front desk safe, and a lift. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sheffield hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Best Western Plus The Quays Hotel Sheffield has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVR

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will serve only breakfast during the listed restaurant renovation period. Lunch, dinner, room service, and bar operations will be unavailable during this time.

Renovations and closures

The following facilities or services will be unavailable from June 11 2025 to August 30 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from 24 February 2025 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Uncovered self-parking fee: GBP 8.00 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

Best Western Plus The Quays Hotel Sheffield Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 287 out of 657 reviews
Rating 8 - Good. 208 out of 657 reviews
Rating 6 - Okay. 93 out of 657 reviews
Rating 4 - Poor. 37 out of 657 reviews
Rating 2 - Terrible. 32 out of 657 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, terrific facilities and staff, lovely room, on site gym, pool and sauna, walking distance to city centre and to/from train station. All in all no issues whatsoever.
Stayed 2 nights in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room; large and modern with comfortable bed. Good leisure facilities available. Unfortunately, during our stay there were no restaurant or bar service available due to ongoing refurbishments. We would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was under renovation, but work was on ground and first, but they kindly put us on the 5th floor away from any noise. Staff were very helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a four star breakfast,

We stay in a refurbished room which was great. Down side a family room with four in had 2 towels and 1 toilet roll. Wasn’t told when booking car parking is £8, thankfully reception waved this charge. Restaurant is being refurnished too so no evening meal options. But that was fine. Breakfast in the morning was poor, no fresh fruit and all the cooked items were cold. For a 4 star hotel I thought the breakfast options very limited.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2025

6/10 Okay

Laurie

Stayed 1 night in Mar 2025

8/10 Good

Elisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
F&B facilities were not available due to ongoing renovations. Easy parking. Large room (would have benefitted from a sofa).

6/10 Okay

paul

Stayed 2 nights in Feb 2025

8/10 Good

Graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to visit our daughter who lives in Kelham Island and it was very convenient for that. Good sized car park too. Room spacious with a really good bathroom
Stayed 2 nights in Mar 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting my son at university

The room was amazing and comfortable. There was refurbishment going on while we were there but the was not any disturbance of noise. The only downfall was the breakfast, the hot food often run out with long waiting time for this to be replenished.
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

Wasn't happy about no bar or restaurant

No restaurant, comfortable room and only one elevator working.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for one night
Stayed 1 night in Mar 2025

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go there!

Excellent serive, great rooms
Stayed 2 nights in Mar 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff helpful throughout my stay
Stayed 3 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely refurbished bedroom with good amenities (when you find the hairdryer by lifting up the desk!), great to have a fridge in the room. Friendly and helpful Reception staff and friendly Breakfast staff. The hotel is an easy walk to Ponds Forge swimming pool which was the reason for our stay. We would have liked breakfast to start a bit earlier than 8a.m. at the weekends as it meant my daughter could not have breakfast before she had to be at Ponds Forge for warm up. We were a bit disappointed with breakfast itself - mushrooms looked destroyed, limited cereal choices, sachets of sauce (not main brand), only scrambled eggs available. One of our party would have liked poached egg, another would have loved pancakes or muffins. Not really worth the money for breakfast. Restaurant and bar were closed for refurbishment which we were told about and didn't mind - maybe the breakfast will improve as well. The newly refurbished gym was a big hit but the changing rooms and pool and steam room were dirty.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Marc

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Check in was slow and seemed abit disorganised, room was newly refurbished and fresh but shower didn’t drain, woman on Saturday morning gave us a different room key to have a shower in as by the time the shower was up to temp the shower tray was brimming. And 9:30am on Saturday a drilling noise could be heard in the corridors and rooms, I know they was having renovation as was made aware be so can’t complain.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Quality hotel

Great stay for 1 night. Easy to find and parking for £8. Walk into town is easy. Bed comfortable and room modern and clean. Would recommend
Stayed 1 night in Feb 2025

10/10 Excellent

amanda

Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025