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Sentosa Hotel Apartment Taoyuan Branch

4.0 star property

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Photo gallery for Sentosa Hotel Apartment Taoyuan Branch

Outdoor pool, pool loungers
A modern hotel room with a large bed, a desk, and a chair. There is a TV on the left side of the room. The room has a large window with a view of the city.
A spacious lobby with a modern design, featuring a seating area with sofas and chairs, a reception desk, and a large bookshelf.
A modern hotel building with multiple floors and a prominent sign.
A spacious hotel lobby with a modern design, featuring a curved ceiling, a bar area, and multiple seating arrangements.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No. 8 Jinniu Square, Taoyuan Road, Nanshan, Shenzhen, 518000
  • Place, Shenzhen University
    ‪1 min walk‬
  • Place, Xin'an Nantou Ancient City
    ‪1 min walk‬
  • Place, Nanshan Museum
    ‪9 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪16 min drive‬

Room options

View all photos for View Room,2 Twin Beds

View Room,2 Twin Beds | Premium bedding, down duvets, pillow-top beds, minibar

View Room,2 Twin Beds

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for View Room,1 King Bed

View Room,1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

View Room,1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A modern hotel room with a large bed, a desk, and a chair.

Superior Double Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite

A modern hotel room with a large bed, a desk, and a chair.

Superior Suite

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

A modern hotel room with a large bed, a sofa, a dining table, and a city view through large windows.

Deluxe King Room

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Park View

A modern hotel room with a large bed, a desk, and a chair.

Family Suite, 2 Bedrooms, Park View

  • City view
  • 165 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Duplex Suite Apartment

A hotel room with a large bed, a desk, a chair, and a lamp.

Duplex Suite Apartment

  • 305 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Suite, 3 Bedrooms, Kitchenette, City View

A modern hotel room with a large bed, a desk, and a chair.

Family Suite, 3 Bedrooms, Kitchenette, City View

  • City view
  • 165 sq m
  • Sleeps 7
  • 2 King Beds and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite

  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with a large bed, two armchairs, a sofa, a desk, and a TV.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for VR4D Two Bedrooms Family Suite

Lobby

VR4D Two Bedrooms Family Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for VR4D View King Room

Premium bedding, down duvets, pillow-top beds, minibar

VR4D View King Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Exterior
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
Nanshan
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 280 reviews
The price is €77
includes taxes & fees
19 Jul - 20 Jul
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About this property

Sentosa Hotel Apartment Taoyuan Branch

This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room and concierge services are on-site.
Sentosa Hotel Apartment Taoyuan Branch offers 402 air-conditioned accommodations with minibars and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sentosa Hotel Apartment Taoyuan Branch, you're just a quick walk from Shenzhen University. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 6 minutes by car from Window of the World and 8 minutes from Happy Valley
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Sentosa Hotel Apartment Taoyuan Branch offers its guests an outdoor pool and a fitness centre. A library, a terrace, and a garden are also featured at Sentosa Hotel Apartment Taoyuan Branch. Self parking is free.

Smoking is allowed in designated areas at this 4-star Shenzhen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 128 per person
  • A restaurant

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 30 floors
  • 31 buildings
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Microwave
  • Mini-fridge
  • Minibar
  • Paper towels
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Rollaway bed fee: CNY 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in December.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Sentosa Apartment Taoyuan Branch Shenzhen
Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Sentosa Apartment Taoyuan Branch Shenzhen
Sentosa Apartment Taoyuan Branch
Hotel Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Shenzhen Sentosa Hotel Apartment Taoyuan Branch Hotel
Hotel Sentosa Hotel Apartment Taoyuan Branch
Sentosa Taoyuan Branch
Sentosa Taoyuan Branch
Sentosa Hotel Apartment Taoyuan Branch Hotel
Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Sentosa Hotel Apartment Taoyuan Branch Hotel Shenzhen

Sentosa Hotel Apartment Taoyuan Branch Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 218 reviews
Rating 8 - Good. 86 out of 218 reviews
Rating 6 - Okay. 34 out of 218 reviews
Rating 4 - Poor. 5 out of 218 reviews
Rating 2 - Terrible. 4 out of 218 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

LKHAGVAJARGAL

Liked: Cleanliness
The hotel service is excellent and the hotel environment is wonderful.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Tuyarakh

Liked: Cleanliness, staff & service, amenities
The service was excellent. This hotel allows late check-out which is great.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Lu Bi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and staff were helpful. Overall, a good stay. My only criticism is that the air conditioning unit was quite loud otherwise cannot fault the rest.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Nice location next to the MRT station. Friendly and responsive manager.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Shao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well managed property with friendly staff.
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i choose that hotel because close to the dive centre
Stayed 1 night in Sep 2024
Verified

8/10 Good

Wenling

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Kyungsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. I didn't use the pool due to cold weather, but it looked nice.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

bertrand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some rooms are a little old and would need to be redecorated but it is quite okay and Sentosa is my favorite option in Nanshan. Great service, creful staff, spacious well equipped rooms, even the area is great
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

bertrand

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent service

All really good
Stayed 2 nights in May 2023
Verified

8/10 Good

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Sentosa are good deals wether it is Feicui, Majialong or this one Taoyuan. I just prefer the other building close to lobby
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Otto

the rooms were very dusty
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine Business trip

Excellent stay. Not all the staff speaks English, but one person was really helpful. Mit google translate hat die Bestellung von Taxi usw. gut funktioniert. Free coffee and nice lounge. Near subway station, easy access. Would book again
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Yiping

Liked: Cleanliness, staff & service, property conditions & facilities
Very good! I like it!
Verified

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near Metro station, easy to access different places by Metro. Clean and comfortable. The swimming pool is very big. But the only bad policy is compulsory to wear swimming cap in the pool. We need to buy it in there.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Choi Fung

Liked: Cleanliness, staff & service

Not too bad but a bit older

Not too bad but it’s just a bit older than the look we saw in the promoted pictures. Comfortable and convenience.
Stayed 1 night in May 2024
Verified

10/10 Excellent

HAN KEONG

Liked: Cleanliness, amenities, property conditions & facilities
Counter staff and room service staff as usual is always at their tip top service level which make our stay feel great and comfortable. The only area that they may want to look into it, is the mineral water at room. Upon boiling the mineral water ,the kette seem to stain with white substance after 2-3 times at it base. The other one is "slippers", believe it standarilize size across thus may not fittable for those bigger size feet. Nevertheless thanks to all the staffs for making the stay a pleasant one.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Overall good experience

Good breakfast, manager (Shaun) very nice and helpful, amazing swimming pool and good gym. Hotel is not new, is renewed maybe a few year ago but you can see half of the room is old. Floor in the room has never been clean
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

HAN KEONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd visit and stay there after 1st good experience. Didn't know my room was upgraded during my 1st stay. Thus my 2nd stay I need to upgrade n pay the difference from package deal which flight and hotel package deal. Only disappointment was there's no more free movies to watch from the room TV. Internet much slower as compared to 1st stay. As was the washing machine and dryer,suggest they do some housekeeping maintenance to it. At times the washing machine was quite dirty after several usage. Overall it a good stay throughout
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

Teddy

Liked: Staff & service, property conditions & facilities
Very smelly in the washroom. Urination inside without cleaning before handover to next resident.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

The hotel is beautiful, but almost nobody speaks even basic English, which I found strange as it's a 4-star hotel. The pool area was a bit gloomy. There was no music, no nice vibe and you had to wear a swimming hat to enter the pool. Just the atmosphere of the pool area was a bit cold. The hotel itself was at a nice location, the staff was semi-helpful, definitely not smiley. The room I booked smelled like cigarettes so the staff was kind enough to upgrade me to a better room that didn't smell. I enjoyed my visit in China.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Steve Sheng

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Terrible staff and service.

Room are generally in new and great condition. However, management does not really use their brain. They shut down the air conditioning in public areas, including the gym, at 7 pm. Asking them to turn on the AC apparently requires the owner's approval. Such a ridiculous and simple issue should have been fixed from the beginning but apparently no one realized it's a problem. Staff was terribly unwilling to be helpful. Typical Chinese hotel management... Severe lack of power to staff.
Verified

6/10 Okay

Man Fai

Liked: Property conditions & facilities
若論位置，酒店在桃園地铁站A出口，向前行到路口，轉左便是，只要约数分钟步程。十分方便。可能處於商業区，附近没什可看的，只有数少小食店。由於是假期没有开。
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Christelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oui assez varié, cadre agréable
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの入り口が分かりにくい以外は、すばらしい
Stayed 1 night in Sep 2025