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Shangri-La Nanshan, Shenzhen

4.5 star property

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Photo gallery for Shangri-La Nanshan, Shenzhen

Lobby
Property video
Coffee shop
Exterior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Block J, Phase 5, Shenwan Huiyun Center, Baishi 3rd Road, Nanshan District, Shenzhen, Guangdong, 518000
  • Place, Shenzhen Bay
    ‪3 min walk‬
  • Place, Happy Coast
    ‪17 min walk‬
  • Place, Splendid China Folk Village
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Bay View Suite

Executive Bay View Suite | In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive Bay View Suite

  • Bay view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | City view

Executive Suite

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Twin

In-room safe, blackout curtains, soundproofing, iron/ironing board

Horizon Twin

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon King

In-room safe, blackout curtains, soundproofing, iron/ironing board

Horizon King

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Bay View Twin

Horizon Bay View Twin | In-room safe, blackout curtains, soundproofing, iron/ironing board

Horizon Bay View Twin

  • Bay view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon Bay View King

In-room safe, blackout curtains, soundproofing, iron/ironing board

Horizon Bay View King

  • Bay view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Bay View Twin

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Bay View Twin

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Bay View King

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Bay View King

  • Bay view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe City View Twin

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe City View Twin

8.0 out of 10
Very good
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe City View King

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe City View King

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Shangri-La Nanshan, Shenzhen

Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, concierge services and dry cleaning are on-site. Change of towels is available on request
Shangri-La Nanshan, Shenzhen offers 272 air-conditioned accommodations with espresso makers and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body treatments. The spa is open selected days.
With your stay at Shangri-La Nanshan, Shenzhen, you'll be connected to a shopping centre and within walking distance of Shenzhen Bay Park. Enjoy features like free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Summer Palace
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 3-minute drive from Window of the World and a few minutes from Happy Coast
Shangri-La Nanshan, Shenzhen offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 4 restaurants on site. Meeting rooms and limo/town car service are available.

WiFi is free in public spaces. The luxury Shangri-La Nanshan, Shenzhen also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4.5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Summer Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Café.66 – This restaurant serves breakfast, lunch and dinner. Open daily.
Lobby Lounge – On-site restaurant. Open daily.
Horizon Club – On-site restaurant. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 4 restaurants

Restaurants on site

  • Café.66
  • Horizon Club
  • Lobby Lounge
  • Summer Palace

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Meeting rooms

Full-service spa

  • Body treatments
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Lift (210 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa

More

  • 78 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Double-glazed windows
  • Lifeguards
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Nanshan, Shenzhen

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Shangri La Nanshan, Shenzhen
Shangri-La Nanshan, Shenzhen Hotel
Shangri-La Nanshan, Shenzhen Shenzhen
Shangri-La Nanshan, Shenzhen Hotel Shenzhen

Shangri-La Nanshan, Shenzhen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 48 out of 59 reviews
Rating 8 - Good. 9 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great amenities.
Stayed 2 nights in Dec 2025

6/10 Okay

Markus

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Nice views and rooms but the rest are way behind. Not very tasty breakfast, staff struggle to speak almost any English (lots of issues because of this) and quite slow service, especially in the restaurants and with room service.
Stayed 4 nights in Dec 2025

10/10 Excellent

David, Great Neck

Stayed 1 night in Dec 2025

10/10 Excellent

Roger

Stayed 2 nights in Dec 2025

10/10 Excellent

David, Great Neck

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

wendy

good
Stayed 1 night in Nov 2025

10/10 Excellent

David, Great Neck

Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel great interior decoration, vertical plants ; one of the best Shangrila
Stayed 2 nights in Oct 2025

10/10 Excellent

Luka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Vijay

Stayed 1 night in Oct 2025

10/10 Excellent

JIAN FENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is very delicious. Room is spacious.
Stayed 1 night in Dec 2024

10/10 Excellent

Winnie

Stayed 1 night in Feb 2025

10/10 Excellent

Qiong

Stayed 2 nights in Jan 2025

10/10 Excellent

Jack, los angeles

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
New only opened in February 2024 Nice staff Connected to mall that has restaurants and a supermarket The mall seemed newish too so still building out, not as exciting as MixC mall - that mall just 10 minute cab ride (22 RMB) ride away
Stayed 2 nights in Sep 2024

10/10 Excellent

Seow Meng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent location in Nanshan. brand new hotel right next to the MRT station and a shopping mall. Staff were extremely
Stayed 4 nights in Jul 2024

10/10 Excellent

CHI MAN RICKY

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mazin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Chi Hung

Liked: Cleanliness, staff & service, amenities
late check in for late check out.
Stayed 1 night in Dec 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities
Hotel is new and clean. Breakfast buffet had a wide variety of food to choose from.
Stayed 1 night in Dec 2025

8/10 Good

P G P J

Stayed 2 nights in Dec 2025

8/10 Good

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Wong Hei

Stayed 1 night in Nov 2025