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The Pavilion Hotel

4.5 star property

Choose dates to view prices

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
Huaqiang Road North, 4002, Shenzhen, Guangdong, 518028
  • Huaqiangbei
    ‪5 min walk‬
  • Dongmen Pedestrian Street
    ‪5 min drive‬
  • Huanggang Border Crossing
    ‪5 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪24 min drive‬

Room options

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Signature Room

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Executive Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

About this property

The Pavilion Hotel

Luxury Shenzhen hotel connected to a shopping centre, a quick walk to Huaqiangbei
This smoke-free hotel features 4 restaurants, an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a snack bar/deli and a sauna are on-site.
The Pavilion Hotel offers 291 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at The Pavilion Hotel, you're connected to a shopping centre and just a quick walk from Huaqiangbei. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat include 4 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Huaqiangbei and 6 minutes by car from Huanggang Border Crossing
  • Airport shuttle service available for a fee
The Pavilion Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Business amenities include a business centre, 7 meeting rooms, and limo/town car service.

WiFi and wired Internet are free in public spaces. The luxury The Pavilion Hotel also features multilingual staff, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cafe Pavilion – This restaurant only serves breakfast.
The Orchard – This restaurant serves lunch and dinner. Open daily.
Phoenix House – This restaurant serves breakfast, lunch and dinner. Open daily.
Loby Bar – On-site restaurant. Open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 for adults and CNY 138 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Pavilion
  • Loby Bar
  • Phoenix House
  • The Orchard

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting
  • DVD player
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • In a regional park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 138 for children
  • Airport shuttle fee: CNY 380 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The Pavilion Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pavilion Hotel Shenzhen
Pavilion Shenzhen
The Pavilion Hotel Hotel
The Pavilion Hotel Shenzhen
The Pavilion Hotel Hotel Shenzhen

The Pavilion Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 105 out of 297 reviews
Rating 8 - Good. 127 out of 297 reviews
Rating 6 - Okay. 46 out of 297 reviews
Rating 4 - Poor. 14 out of 297 reviews
Rating 2 - Terrible. 5 out of 297 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

GUSTAVO

Stayed 1 night in Mar 2025

8/10 Good

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Chui ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Friendly and nice service
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to the train, 4 stops and you are at dongmen market area. There is also lots of shopping near the hotel, especially if you like tech. The hotel was great except the bed was hard.
Stayed 2 nights in Feb 2025

6/10 Okay

Lawrence, Brampton

Travelled with partner
Liked: Staff & service
hotel is outdated. the shower in the room is a killer. water from the shower came out so weakly that could hardly washed away the soup on the body.
Stayed 2 nights in Feb 2025

10/10 Excellent

YUBO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a little bit more otherwise all good!
Stayed 3 nights in Jan 2025

4/10 Poor

HUNG TAK

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

George, PortMoody

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Simon, Perth

Liked: Cleanliness, amenities
Nice clean room. Good location and nice staff
Stayed 5 nights in Jan 2025

6/10 Okay

Chikaodi

I will rate this property average. Bed was as hard as rock.
Stayed 5 nights in Dec 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good food
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

George, PortMoody

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice property overall.
Stayed 1 night in Sep 2024

10/10 Excellent

KEUNG-KWOK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good hotel
Stayed 1 night in Sep 2024

10/10 Excellent

George, PortMoody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, and professionally handled property
Stayed 2 nights in Sep 2024

8/10 Good

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a good stay here. The hotel is quite old but still pleasant. I would stay here again. However, there are 2 things that need to improve: 1. wifi: the current free wifi requires a local phone number. I believe many foreigners who are just in Shenzhen for a brief time would not have a local SIM card. So, foreigners cannot access the wifi! There needs to be a suitable way to access the wifi without a phone number. 2. Hotel lobby has very limited seating area. Although there’s plenty of sofas in the cafe that is mostly empty during the day, the actual lobby seating area just has 2 small sofas and 1 larger sofa. This needs to be doubled, maybe tripled in capacity. The problem is that it’s often full, especially between 11-3pm. When you check out, but don’t fly out for a while, you want to be able to sit and relax for a while, and the current set up does not provide this. Despite these 2 points, still a pleasant stay.
Stayed 2 nights in Sep 2024

8/10 Good

Tzuchiang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Hsiuming

Stayed 1 night in Jun 2024

10/10 Excellent

Yimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars accommodation.
Stayed 2 nights in May 2024

4/10 Poor

Harrison

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The aircon does not work well at all! Hotel is very very run down and tacky. Needs to be completely re-modelled. The location is great which is the only redeeming feature.

10/10 Excellent

YU ZHONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pavilion Hotel is great if you're headed to the SHENZHEN Electronics Market or SEG Plaza for business. The rooms are small but really clean. Just ask for a non-smoking room when you check in. Plus, there's a subway station right outside, so getting around is super easy.
Stayed 2 nights in Apr 2024

8/10 Good

TAKASHI

Stayed 3 nights in Apr 2024

10/10 Excellent

WALTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Mar 2024