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U Hotel

3.0 star property

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Photo gallery for U Hotel

Lobby
Front of property
Interior detail
Exterior
Desk, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
MIC Plaza 1113-1115 Nanhai Road, Nanshan District, Shenzhen, Guangdong, 518000
  • Place, Shenzhen Bay
    ‪2 min drive‬
  • Place, Shenzhen Bay Port
    ‪8 min drive‬
  • Place, Window of the World
    ‪8 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪18 min drive‬

Room options

View all photos for Business Twin Room

Desk, free WiFi

Business Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Business Room

Desk, free WiFi

Deluxe Business Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Desk, free WiFi

Family Room

  • 55 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Business King Room

Desk, free WiFi

Superior Business King Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

U Hotel

A restaurant, conference space and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
U Hotel offers 109 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. This Shenzhen hotel provides complimentary wired and wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
During your stay at U Hotel, you'll be close to Sea World. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Cheng Restaraunt, a buffet restaurant that serves Chinese cuisine
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Just a 3-minute drive from Shenzhen Bay and a few minutes from Xin'an Nantou Ancient City
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. An airport shuttle (available on request) is available for a fee. The business-friendly U Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 3-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Cheng Restaraunt – This buffet restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: CNY 48 per person
  • A restaurant

Restaurants on site

  • Cheng Restaraunt

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,830 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 48 per person
  • Airport shuttle fee: CNY 300 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
U Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

U Hotel Shenzhen
U Shenzhen
U Hotel Hotel
U Hotel Shenzhen
U Hotel Hotel Shenzhen

U Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 100 reviews
Rating 8 - Good. 59 out of 100 reviews
Rating 6 - Okay. 24 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

まあまあ

立地は まちからは少し離れており、タクシーの運転手もなかなか見つけることができなかった。
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
房間乾淨但有煙味。位置較偏遠，但附近有商場方便解決3餐。
Stayed 1 night in May 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

部屋は広くて立地は良い

チエックインに3泊分支払いしているにもかかわらず 1泊と言われたり、30分もかかった 冷蔵庫とセフティーボックスがなかった
Stayed 3 nights in May 2019
Verified review

6/10 Okay

TCHEE

Liked: Cleanliness
Disliked: Amenities
Breakfast variety and taste can be improved.
Stayed 4 nights in May 2019
Verified review

8/10 Good

Siu Wai Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家庭旅遊好選擇

總括而言，房間舒適 寬敞，雖然酒店沒有特別設施，但附近也有商場美食，又可行山，作為家庭旅遊很合適，將來有地鐵就更方便
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat hotel at reasonable rate

Nice neat hotel for business or pleasure, opposite to Garden City mall with plenty of shops and restaurant selections.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

SZE WANG

整體不錯，但有待改善。

住的是家庭房間，但浴室沐浴露和洗髮水只有一支一人分量，看到也傻眼了｡房間算寬闊，整潔度也算ＯＫ，但空調就有等於沒有，晚上睡覺冬天也覺得熱和焗。最好的就是位置地點，附近要吃要購物都能完全滿足得到。其實只要此酒店能改善一些细節上的問題，往後日子也是會選擇再來的。
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Hironori

Liked: Staff & service, room comfort
蛇口港に近く、翌朝のフェリーでの移動に便利なのでよく利用しています。 ホテルから徒歩1-2分の場所にコンビニあり。 シャワーの排水が悪いので改善して欲しい。
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Great location, clean hotel, friendly staff (speaks SOME English)
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Jonathan

Pretty goog
Stayed 3 nights in Sep 2018
Verified review

6/10 Okay

Danny

Hotel stay

Hotel room should a fridge, WiFi not work is slow and the staff should take more care of the room cleanliness.
Stayed 6 nights in Apr 2018
Verified review

8/10 Good

PETER JOHN

Liked: Cleanliness, property conditions & facilities

Nice but could be better.

This hotel is located in a nice plaza with local coffee shops and chinese low cost eating places. It is very convienent for Garden City shopping mall and bus service to Sea World. There is a faint smell of tobacco in all the rooms i have stayed in which is not pleasent.If ordering a taxi to the airport or Shekou ferry terminal, leave plenty of time as taxis are always busy. The breakfast's for european visitors are not very good.
Verified review

8/10 Good

WAI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

PETER JOHN

Disliked: Cleanliness

Reasonable price but very noisey.

3rd time stayed here.This time it was very bad due to noise from a building site next to the hotel. This hotel is becoming very tired and the rooms need extensive decoration. The carpet in my room was very dirty and the room had very bad smell from cigarette. No fridge in the room.
Verified review

8/10 Good

WAI HING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體ok，離地鐵遠些
Verified review

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
差， 去到是沒有預定資料完全是一個很大的煩惱
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big & Clean Room with Nice Front Desk

Since I extended my business trip, I have no doubt to book the U hotel again for my further stay via hotels.com. The room as well as the bathroom are big and clean. In addition, I forgot to tell the front desk for my extension in the next morning. However, they were very nice when I called back in the afternoon and confirmed my extension without changing my room.
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Big Room; Close to Walmart; Value for Money

The room is big; bathroom is big; little old renovation; staff is friendly; there are choices for restaurant in the area and close to Walmart; the only bad things is the room has no fridge;
Verified review

6/10 Okay

Chow sang

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
環境清淨
Verified review

8/10 Good

Guanfeng

Liked: Cleanliness, staff & service, property conditions & facilities
装潢一般。空调无法制热，冬天有点冷。
Verified review

6/10 Okay

jun

Liked: Cleanliness

not bad....but not ferfact condition...location..

good...but smelly..in room
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯，舒適，交通方便，價格可接受範圍內，適合出差住的旅館，地理位置不錯，靠近南山區，又靠近碼頭，是個很不錯的選擇
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

整體不錯

房間寬敞, 周邊環境既熱鬧又帶幽靜, 購物方便,比我預期中好，讓我真正享受了一個懶洋洋的早上。整體來説，這家酒店性價比是高的，值得推薦。
Verified review

8/10 Good

ALBERTO

Liked: Cleanliness, staff & service

uhotel

l'hotel è consigliabile per posizione e trattamento.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Location good

Good location, however quite smelly, aircon stopped at 630am in the morning. No fridge, no safe.