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U Hotel

3.0 star property

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Photo gallery for U Hotel

Lobby
Interior detail
Front of property
Exterior
Desk, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
MIC Plaza 1113-1115 Nanhai Road, Nanshan District, Shenzhen, Guangdong, 518000
  • Place, Shenzhen Bay
    ‪2 min drive‬
  • Place, Window of the World
    ‪8 min drive‬
  • Place, Shenzhen Safari Park
    ‪13 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪18 min drive‬

Room options

View all photos for Business Twin Room

Desk, free WiFi

Business Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Business Room

Desk, free WiFi

Deluxe Business Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Desk, free WiFi

Family Room

  • 55 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Business King Room

Desk, free WiFi

Superior Business King Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

U Hotel

Hotel in Shenzhen with a restaurant
A restaurant, conference space and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
U Hotel offers 109 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. This Shenzhen hotel provides complimentary wired and wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
During your stay at U Hotel, you'll be close to Shenzhen Bay Port. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Cheng Restaraunt, a buffet restaurant that serves Chinese cuisine
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • 6 minutes by car from Shenzhen Bay Port and 8 minutes from Window of the World
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. An airport shuttle (available on request) is available for a fee. The business-friendly U Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 3-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Cheng Restaraunt – This buffet restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: CNY 48 per person
  • A restaurant

Restaurants on site

  • Cheng Restaraunt

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,830 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 48 per person
  • Airport shuttle fee: CNY 300 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
U Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

U Hotel Shenzhen
U Shenzhen
U Hotel Hotel
U Hotel Shenzhen
U Hotel Hotel Shenzhen

U Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 100 reviews
Rating 8 - Good. 59 out of 100 reviews
Rating 6 - Okay. 24 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Yuka

Stayed 2 nights in Jun 2019

6/10 Okay

TCHEE

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Breakfast variety and taste can be improved.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat hotel at reasonable rate

Nice neat hotel for business or pleasure, opposite to Garden City mall with plenty of shops and restaurant selections.
Stayed 1 night in Mar 2019

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Great location, clean hotel, friendly staff (speaks SOME English)
Stayed 1 night in Sep 2018

8/10 Good

Jonathan

Pretty goog
Stayed 3 nights in Sep 2018

6/10 Okay

Danny, singapore

Hotel stay

Hotel room should a fridge, WiFi not work is slow and the staff should take more care of the room cleanliness.
Stayed 6 nights in Apr 2018

8/10 Good

PETER JOHN

Liked: Cleanliness, property conditions & facilities

Nice but could be better.

This hotel is located in a nice plaza with local coffee shops and chinese low cost eating places. It is very convienent for Garden City shopping mall and bus service to Sea World. There is a faint smell of tobacco in all the rooms i have stayed in which is not pleasent.If ordering a taxi to the airport or Shekou ferry terminal, leave plenty of time as taxis are always busy. The breakfast's for european visitors are not very good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

6/10 Okay

PETER JOHN

Disliked: Cleanliness

Reasonable price but very noisey.

3rd time stayed here.This time it was very bad due to noise from a building site next to the hotel. This hotel is becoming very tired and the rooms need extensive decoration. The carpet in my room was very dirty and the room had very bad smell from cigarette. No fridge in the room.

8/10 Good

Christine

Liked: Staff & service

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Location good

Good location, however quite smelly, aircon stopped at 630am in the morning. No fridge, no safe.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Wen, Los Angeles

Disliked: Cleanliness, property conditions & facilities

Quiet Place

Kinda far away from subway

8/10 Good

Julie, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel

The room is big & clean. I love this hotel. Will go back for sure. Shopping are near by wholesale.

6/10 Okay

Verified traveller

6/10 Okay

Ferdi, DFW

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very Convenient Hotel!

Clean room,close to Walmart & Mall.Lots of restaurants nearby.Just make sure not to lose your deposit slip, i misplaced mine & didn't get the deposit money back.Hotel staff doesn't speak english so it's kind of hard to communicate.All in all Hotel is nice & quiet.

6/10 Okay

golfman86, Singapore

Good Service

Hotel staff spoke English, which is a plus for me. And service was good

8/10 Good

Giovanni C., EVOLUX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Confortable

Everything works good. I recomend the place

8/10 Good

Debbie, Hong Kong

Liked: Staff & service, room comfort

Good for family to stay

Comfort pillow and mattress and enough lighting inside the room.

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ivan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very clean and quiet

good location and quiet! but you will stuck traffic when busy time if you are drive

10/10 Excellent

Jerri, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel!

Courteous, knowledgeable staff. Comfortable bed. Close to good shopping and wonderful restaurants. The Hub (hotel restaurant) had good food and wonderful service. This was our second stay and we will stay again if in Shenzhen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usual, it was a pleasant stay. Comfortable n cozy.

8/10 Good

Teo sin ngen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Will stay this hotel again on next visit Sekou.

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the money!

Room was very nice. Clean, nice bed, clean bathroom. Walking distance to Garden City Mall, Starbucks, Wal Mart. Restaurant was great. The staff were very helpful. We will stay again.