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Spruce Resort Shogran

3.0 star property

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Photo gallery for Spruce Resort Shogran

Garden
Property grounds
Desk, free WiFi
Living room
Luxury Small Cottage | Living area

Reviews

4.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Room service

Explore the area

View in a map
Shogran Rd, Kaghan Valley, Balakot, Khyber Pakhtunkhwa, 21230

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi

Deluxe Double Room

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Luxury Family Cottage

Terrace/patio

Luxury Family Cottage

  • Mountain view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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Front of property
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
The price is €15
includes taxes & fees
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About this property

Spruce Resort Shogran

Along with a restaurant, this hotel has concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Spruce Resort Shogran offers 15 accommodations with complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
At Spruce Resort Shogran, you'll find features such as free WiFi in public areas and self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Silver Ibex
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Pets welcome free of charge
There's a restaurant on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Spruce Resort Shogran. Self parking is free.

Smoking is allowed in designated areas at this 3-star Balakot hotel.

Silver Ibex – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Silver Ibex

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bathroom

  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Late-night room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 2 PM

Late check-in subject to availability

Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • For "Pay at property" bookings, travellers paying by credit card will be charged a 6% sales tax. Travellers who pay using cash at the property may be charged a 15% sales tax. Please contact the property for more details.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Arcadian Sprucewoods Hotel Shogran

Arcadian Sprucewoods Hotel

Arcadian Sprucewoods Shogran

Glade Luxury Resort

Arcadian Sprucewoods

Spruce Resort Shogran Hotel

Spruce Resort Shogran Balakot

Spruce Resort Shogran Hotel Balakot

Spruce Resort Shogran Reviews

Reviews

4.8
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 4 out of 10 reviews

5.8/10

Cleanliness

4.6/10

Staff & service

3.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Muhammad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Environment is best, food quality very poor, level of service dead
Stayed 1 night in Jul 2024

10/10 Excellent

Naveed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in the mountains with nice rooms and family cottages. Basic amenities and no Wi Fi in the room
Stayed 1 night in Jul 2022

8/10 Good

Fariha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pleasant stay, fantastic location,slow service.

The rooms were in good condition with good quality fittings. Hot water was available from 7-11 am and pm. The grounds were well maintained. The road to the hotel is a rocky track and there are jeeps which can take you there, we were able to drive our SUV and park it at the hotel. The food in the restaurant was not very good quality and quite overpriced, also the response time of the staff was quite slow.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property has a beautiful location. The lawn is heavenly but the rooms need immediate renovation. It was raining and the roof started leaking, the beds got wet and there was no one at the reception who can attend to you. The washrooms are in dire need of renovation as well.
Stayed 2 nights in Jul 2021

2/10 Terrible

Hamida

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund

I NEVER HAD A STAY. THEY CALLED ME THAT THEY WERE BOOKED FULL. THEY TOLD ME TO GET IN CO TACT WITH YOU TO PAY ME BACK. I NEVER GOT A REPLY FROM YOU AT HOTEL.COM
Stayed 3 nights in Jul 2021

2/10 Terrible

Mohsin

Stayed 1 night in Jun 2021

2/10 Terrible

NAJ, Dubai, UAE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely outdated property, very limited range of food, extremely bad management, poor staff service, they only tend to rip you in terms of money, blackmail and overcharge. will never recommend anyone
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
the location is really nice super nice view but very expensive food and there is weird kind of smell in the rooms
Stayed 1 night in Aug 2019