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The Vaults

2.5 star property

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Photo gallery for The Vaults

Exterior
Bar (on property)
Double Room, Ensuite
Bathroom
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
16 Castle Gates, Shrewsbury, England, SY1 2AB
  • Place, Shrewsbury Castle
    ‪2 min walk‬
  • Place, The Quarry Park
    ‪10 min walk‬
  • Place, Shrewsbury Abbey
    ‪11 min walk‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room, Ensuite (Small)

Basic Double Room, Ensuite (Small)

Basic Double Room, Ensuite (Small)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Basic Double Room, Ensuite (Basic Double En Suite)

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Vaults

A bar/lounge, a rooftop terrace and a computer station are available at this smoke-free inn. WiFi in public areas is free. Other amenities include barbecues and a picnic area.
The Vaults offers 7 accommodations. Housekeeping is provided on a daily basis.
During your stay at The Vaults, you're just a quick walk from Shrewsbury Castle. You'll find features such as free WiFi in public areas, plus a bar and a rooftop terrace.
  • Free WiFi and wired Internet in some public areas
  • Enjoy drinks at the bar/lounge
  • Extended parking available for a fee
  • Amenities include a computer and a rooftop terrace
  • Steps from Shrewsbury Castle and 4 minutes on foot from St. Mary's Church
The Vaults offers its guests a rooftop terrace, barbecue grills, and a picnic area. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge.

This Shrewsbury inn is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Extended parking on site (surcharge)

Food and drink

  • A bar/lounge

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Vaults Hotel Shrewsbury
Vaults Hotel
Vaults Shrewsbury
Vaults Inn Shrewsbury
Vaults Inn Shrewsbury
Vaults Inn
Vaults Shrewsbury
Inn The Vaults Shrewsbury
Shrewsbury The Vaults Inn
Inn The Vaults
The Vaults Shrewsbury
Vaults
The Vaults Inn
The Vaults Shrewsbury
The Vaults Inn Shrewsbury

The Vaults Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 143 reviews
Rating 8 - Good. 59 out of 143 reviews
Rating 6 - Okay. 28 out of 143 reviews
Rating 4 - Poor. 9 out of 143 reviews
Rating 2 - Terrible. 11 out of 143 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and the room was very nices
Stayed 1 night in Nov 2025
Verified

6/10 Okay

jeffrey

Liked: Cleanliness, staff & service
Very close to train station
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact it was convenient as the train station was just around the corner.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Jeffrey

Liked: Cleanliness
Room was cold. I wasn't mobile to close an open window, plus a lot of stairs. I also arrived late.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

vicky

Liked: Cleanliness, amenities, property conditions & facilities
Very satisfied with our stay a fan was provided in the room with the weather being so warm, nothing was too much trouble, room cosy comfy bed and the pub just downstairs very handy, definitely be staying again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay, hosts very helpful and friendly. Next to the train station so this is excellent, but never heard a train whislt in the room. Close to town center.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort

Midweek breat.

If all you need is a clean room and comfortable bed with en suite this is fine. Close to railway station so no taxis needed. Everything in walking distance and plenty of choice for food nearby.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Friendly staff fab room with huge comfy bed small en-suite but does the job great value for money
Stayed 2 nights in Nov 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, welcoming, and great value

Clean room, comfortable linens and towels, good value. Quick, easy check-in with a friendly welcome at the bar.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and room small but ok for overnight clean tidy room
Stayed 1 night in Dec 2024
Verified

8/10 Good

Jean

Liked: Amenities
We were in room 5 at the top of 3 flights of stairs, staff friendly and helpful, ideal as only 5 minute walk from the station. Comfortable bed extra large bath towels and plenty of tea, milk & sugar.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

B

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room could have done with a deep clean
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay the room was clean
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Lord DEREK N

Liked: Property conditions & facilities, room comfort

Great little pub and ideal location

Very wel oming and friendly staff.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Jano

Liked: Staff & service, room comfort
The location was fantastic the room was basic,but comfortable.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous accommodation for an over night stay in Shrewsbury for a really good budget price. Clean and very comfy. Loved all the old features in the room. Staff were welcoming and with easy walking access to everything Shrewsbury has to offer. Would definitely book again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff. We were on bikes and nothing was too much trouble
Stayed 1 night in Jun 2025
Verified

8/10 Good

Barbara

Liked: Room comfort
O
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok place to stay

Staff were great, place was warm. Bed comfy.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort

The castle Vaults

I had a 2 night stay in a single room it was ok and clean and tidy etc
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at the vaults

We stayed for 3 nights , and found the vaults a very nice place to stay , friendly staff
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good value, strange hotel

Simply put, this is a value for money hotel. Great location for trains, prison and centre and the staff are friendly. A few strange quirks make it unique but may put people off. Entering and exiting through the pub, a very narrow staircase and the shower/bathroom are not suited for larger proportioned guests.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky little neighborhood bar with well kept rooms very close to the river and station.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service
Basic room but did the job. Great location and pub had a great selection of drinks.
Stayed 2 nights in May 2023