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Won Residence & Spa

3.5 star property

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Photo gallery for Won Residence & Spa

Front of property
Business centre
Egyptian cotton sheets, premium bedding, minibar, in-room safe
2 restaurants, breakfast, lunch served; local and international cuisine
Indoor pool, outdoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
183, Taphul Village, Sangkat Svay Dangkum, Siem Reap, Siem Reap, 17252
  • Place, Angkor Night Market
    ‪9 min walk‬
  • Place, Old Market Area
    ‪10 min walk‬
  • Place, Pub Street
    ‪12 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪59 min drive‬

Room options

View all photos for Deluxe Twin Room with Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

  • Garden view
  • 47 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Double with Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room with Balcony

Balcony view

Deluxe Family Room with Balcony

  • Garden view
  • 43 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Triple Room With Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Room With Balcony

  • 6 sq m
  • Sleeps 3
  • 2 King Beds

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About this property

Won Residence & Spa

This hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, an outdoor pool, a bar/lounge and a poolside bar are on-site.
Won Residence & Spa offers 13 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges, coffee/tea makers and rice cookers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An indoor pool, an outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages.
During your stay at Won Residence & Spa, you're just a quick walk from National Road 6. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Romduol
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent and mountain biking
  • Just a 2-minute drive from Pub Street and 8 minutes from Angkor Wat
  • Free local-area shuttle service
Won Residence & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, a rooftop terrace, and spa services are also featured at the business-friendly Won Residence & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Siem Reap hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
Romduol – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • 24-hour airport pick-up shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: USD 7 for adults and USD 5 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Romduol

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mountain biking
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Raised toilet seat
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Rice cooker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Won Residence & Spa

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 7 for adults and from USD 5 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 50 (from 1 to 18 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Won Residence & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Won Residence Hotel Siem Reap
Won Residence Hotel
Won Residence Siem Reap
Won Residence
Won Residence & Spa Hotel
Won Residence & Spa Siem Reap
Won Residence & Spa Hotel Siem Reap

Won Residence & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 33 reviews
Rating 8 - Good. 1 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.6/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in the centre of town. The staff were friendly and couldn't do enough for us. All of our sightseeing requirements were arranged for us and we were given an English speaking tuk tuk driver for the whole of our stay. The rooms were comfortable and a good size. The swimming pool was great. The food was excellent. Would highly recommend this hotel and would definately stay here again.
Stayed 18 nights in Mar 2024

10/10 Excellent

David, Clifton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful boutique hotel located on a quiet residential street very close to the center of Siem Reap.
Stayed 3 nights in Dec 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and kind. The location left something to be desired but the staff and their customer service was top notch.

10/10 Excellent

Dekshnamurthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and very very nice staff The masseuse were brilliant
Stayed 7 nights in Jul 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a find!

This is a great small hotel. The location is very good being a short tuc-tuc ride to the buzz of the city (tuc-tucs were always available at front door) yet peaceful at night. The rooftop bar/restaurant a huge bonus. Food very good and bean to cup coffee! The owner and his staff couldn’t have been more attentive and helpful. Excellent English spoken. For private car driver, ask for Mr Boon.
Stayed 5 nights in Feb 2023

10/10 Excellent

Rose Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

can highly recommend

Wonderful place, like a little paradise in the middel of central Siem Reap. Booked 4 nights and ended up staying a week! Everybody is so kind, helpful and the food in the restaurant amazing. See the sun set from the roof while enjoing a cold drink. if you are going to Siem Reap this fantastic hotel is a must!
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. We had the best Cambodian food at the rooftop bar and restaurant.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was about a 10 minuet walk to the town, is kept in descent order with a great view of the sunset from the roof terrace where an excellent evening meal was served. My room was pleasant and clean.
Stayed 5 nights in Feb 2019

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super friendly staff

Super friendly staff and the owner. We finished Ankor Wat tour early and were offered to take shower and rest before our flight. We had beautiful view from our balcony.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great service. The staffs are all very friendly and helpful. The place is pretty and quiet, the room really nice and comfortable. Would stay there again if coming to Siemreap!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your private, boutique in siem reap! We highly recommend staying here. The staff are very polite, helpful and attentive, the rooms are spotless and the lush tropical pool area is perfect to cool off with a cocktail after a hot day at the temples. We enjoyed sunset cocktails from roof top lounge area and the restaurant offers a great selection of local meals. Location is quiet and only a 3 minute tuk tuk to Pub Street. Enjoy!
Stayed 3 nights in Jan 2019

10/10 Excellent

Michelle R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angkor Wat paradise

Service was wonderful Quiet and restful
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Siem Reap is a tourist destination and hence boasts itself of any number of hotels for every traveller. Won Residence is located in a small side street with a poor approach. The property is 2-3 times overpriced. The breakfast choice is limited, there is no gym, the pool is substandard, the supplies in the room are far below the average.
Stayed 3 nights in Dec 2018

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was looking for a hotel on Expedia when I came across Won Residence and Spa. I have to be honest in saying that I did not expect much from the hotel. It turns out that our stay probably has to be one of the best hotel experiences abroad. We were stunned by both the indoor and outdoor design of the hotel which proved itself as an excellent spot for taking photos. The owner Prim and his friendly staff (especially Mr. Rom) were determined to give us the best experience. All hotel staff were knowledgeable when it came to popular tourist attractions (and even helped us organise tours)and were always there for a lively chat. I must say that one of our highlights must have been the dinner on the rooftop which was included in the hotel fee which consisted of delicious Khmer food. I cannot thank Prim and his wonderful team for making our stay so pleasant. 10/10 would recommend!
Stayed 2 nights in Dec 2018

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, Highly Recommended

Lovely boutique hotel in a quiet but central location. The hotel is new, modern and very clean. Staff were wonderful, helpful and friendly. Mr Rom, the marketing manager provided excellent service and arranged a tour of Angkor Wat for us with a driver and English speaking tour guide. Free pickup airport pick up and drop off were also included. The rooftop terrace provided a lovely setting for drinks and dinner. The traditional Khmer menu was delicious. If you prefer a more personal experience and would like to avoid the large tour parties at the larger Siem Reip hotels I would highly recommend the Won Residence and Spa.
Stayed 2 nights in Dec 2018

10/10 Excellent

Eric, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at WON Residence! It is a 15 minute walk or short tuk tuk drive away from the night market/pub street; great pool; amazing staff. The breakfast there was really good as well. We would definitely come back! Rom and his staff team are super nice as well!
Stayed 3 nights in Oct 2018

10/10 Excellent

Malarvili, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above the expectations

It's a great place to stay. The staff are great and dedicated in accommodating our needs. Comfortable clean room with beautiful garden. Their croissants are delicious. It was an excellent experience. Overall the arrangement by management was great and met above the expectations. I will definitely recommend the hotel for local and foreigners.
Stayed 3 nights in Sep 2018

10/10 Excellent

Somaratne, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Oasis in Siem Reap! From the warm greetings from the attentive hotel staff the moment they picked us up, to the amazing interior and facilities of the hotel, everything was great!! Ala carte breakfast was super delicious too, and we also really enjoyed our complimentary upgrade! Would definitely return to stay again.
Stayed 1 night in Jun 2018

10/10 Excellent

YU, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great hotel

We stayed at Won Residence & Spa for two nights recently and the staff were incredibly attentive and friendly. It probably was the best customer service I've experienced at a hotel. Breakfast was plentiful and good quality, the pools were clean and the reflective tiled one was especially nice. The complimentary tuk-tuk service was really helpful. Overall, I wouldn't hesitate to book this place again if I were to return to Siem Reap in future. It really was quite an impressive hotel.
Stayed 1 night in Jun 2018

10/10 Excellent

Chee, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Boutique hotel, highly recommended! This is a real gem in Siem Reap. The staff are fantastic . The rooms are spacious, food is delicious and the beautiful pool is very inviting after a hot day's sightseeing. I would highly recommend this boutique hotel. So many personal touches make for an amazing stay
Stayed 1 night in Jun 2018

10/10 Excellent

Melin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family friendly place to stay, The rooms were large and beautiful, the pool was great, the friendliness of the staff. I would love to stay here again
Stayed 1 night in Jun 2018

10/10 Excellent

Mata, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and oasis in Siem Reap! Beautiful small hotel with lovely atmosphere and facilities, sweet staff and nice pool. Good facilities and attentive. The rooms were clean and so large, beyond luxury. The most impressive thing here is the staff.... all of whom seem genuinely happy to assist with anything you might need or just to wish you a happy day as you pass reception. Perfect location to access the Angkor Wat temples and lots of fun restaurants on the street too.
Stayed 1 night in Jun 2018

10/10 Excellent

Marel, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel in Siem Reap Excellent condition, very friendly and welcoming staff
Stayed 1 night in May 2018

10/10 Excellent

Xaviera Yam Yam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Spacious, chic and clean room that comes with a nice balcony. Every thing there is so new and pretty. It’s so good that after 5nights of staying, we extend 5 more nights. The breakfast was great, the staffs always so friendly and helpful!

10/10 Excellent

Sue, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Boutique in Siem Reap

If you are looking for good people, great service and exceptional value, Won Residence is what you want. Prim, the owner and manager is a solid guy who will help you organize tours and transportation easily. Get to know him a little and you will appreciate his work ethic and more importantly how he cares for his staff and community. Prim will also connect you with good tour guides and I recommend that you get a local guide, we enjoyed Sok, of Sok and Sandal Tours. The location is difficult for drivers to find the first time, but Prim will send you information to guide you. Best hotel experience in Asia for me on this trip, my only hesitation in writing this review is that now my favourite hotel will be overbooked next time I go. Remember, it is a small boutique and that is the charm.
Stayed 3 nights in Jan 2018