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Pension Haus Helene

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Front of property
Basic Double Room | Desk, free WiFi
Restaurant
Desk, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Rurstr. 14, Simmerath, 52152
  • Place, North Eifel Nature Park
    ‪1 min walk‬
  • Place, Eifel National Park
    ‪15 min walk‬
  • Place, Circuit de Spa-Francorchamps
    ‪57 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, free WiFi

Basic Double Room

8.0 out of 10
Very good
(10 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Pension Haus Helene

Lakefront pension in Simmerath with free parking
A garden, barbecues and ATM/banking services are available at this smoke-free pension. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided.
Pension Haus Helene offers 2 accommodations with a hairdryer. Televisions come with satellite channels.

Bathrooms include a shower. This Simmerath pension provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Pension Haus Helene, you're just a quick walk from North Eifel Nature Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a terrace and an ATM
  • Steps from North Eifel Nature Park and 13 minutes on foot from Eifel National Park
Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and a garden are also featured at Pension Haus Helene. Self parking is free.

This 3-star Simmerath pension is smoke free.

Guests are served a free local cuisine breakfast daily from 8:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 8:30 AM to 10:00 AM

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Sign language-capable staff
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 10 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 18 December to 28 February:
  • Parking area

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pension Haus Helene Pension
Pension Haus Helene Simmerath
Pension Haus Helene Pension Simmerath

Pension Haus Helene Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 47 reviews
Rating 8 - Good. 18 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 6 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alin

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Niki

Stayed 2 nights in Jul 2024

4/10 Poor

Finn

Ophold

Morgen maden består af tørt brød , lunken yoghurt , lille lunken glas juice og meget kogte æg Pålæg er godt samt kaffen er god 1 dag vi spiste var vores dug ret beskidt , var skiftet på dag 2 Hun viser ikke nogen interesse i folk ,
Stayed 2 nights in Aug 2025

6/10 Okay

Josef

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

J

Stayed 2 nights in Jul 2025

10/10 Excellent

Jaap

Liked: Cleanliness, staff & service, property conditions & facilities
Gewoon goede prijs kwaliteit
Stayed 1 night in Aug 2024

6/10 Okay

Heidi

Travelled with partner
Liked: Cleanliness
Beetje verouderd maar zeer proper ontbijt zeer basic maar oke
Stayed 1 night in Aug 2024

10/10 Excellent

Marlies

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nett, sauber, zentral aber ruhig gelegen! Immer wieder gerne
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Property conditions & facilities
Freundliche Gastwirtin. Sehr großes Frühstück. Für eine Person schon zu viel. Alles was man braucht, einzig ein Föhn fehlte.
Stayed 1 night in Apr 2024

10/10 Excellent

Cornelis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grote schone kamer en badkamer ontbijt was erg goed
Stayed 1 night in Dec 2023

8/10 Good

Manfred

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Sep 2023

8/10 Good

Arnoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prettig verblijf in rustig dorp

Kamer op de 2e etage, basic en wat gedateerd maar wel schoon en comfortabel, douchecabine in redelijk ruime badkamer. Flatscreen tv en tafeltje met 2 stoelen. 2 nachtkasten. Geen koelkast, wel wifi. Incl heel goed en uitgebreid ontbijt met grote kan koffie. Om thee kun je vragen. Ontbijt wordt hygiënisch klaargemaakt. Er is weinig parkeerplaats op het terrein zelf, maar om de hoek kan men gratis parkeren. Eventueel kan men dineren in het restaurant ernaast (Alt Einruhr) met een degelijke gutbürgerliche Küche. Let op, de keuken sluit om 1930u. We komen graag nog een keer terug.
Stayed 2 nights in Aug 2023

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Horst

Disliked: Cleanliness, property conditions & facilities
Nicht nochmal
Stayed 2 nights in Aug 2023

8/10 Good

Han

Stayed 1 night in Jul 2023

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sanitary
Stayed 1 night in Jul 2023

4/10 Poor

Thorsten

Disliked: Cleanliness, property conditions & facilities, room comfort
Leider war die Pension recht schmutzig. Überall in den Ecken waren Spinnweben und tote Fliegen. Die Ausstattung (Möbel) sind super billig. Das Frühstück war sehr schlecht. Die Brötchen locker vom Vortag, alles stand schon sehr lange auf meinem Tisch, obwohl ich der erste beim Frühstück war. Alles Zutaten waren in kleine Plastikverpackungen. Es gab nichts Frisches, kein Obst, Müsli etc. Selten für 80 Euro die Nacht so enttäuscht gewesen
Stayed 1 night in Jul 2023

10/10 Excellent

Manfred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gutes Frühstück 👍
Stayed 1 night in Jul 2023

8/10 Good

Willem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Het allemaal wat aan de oude maar alles naar behoren nerjes en schoon,het ontbijt was en is geweldig
Stayed 1 night in Jul 2023

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een prima no nonsense pension. Ontbijt ruim voldoende, ruime, schone kamers. Recentelijk gerenoveerd.
Stayed 1 night in Jul 2023

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Zustand des Zimmers war völlig ok

Der Empfang war schon sehr unfreundlich und unpersönlich. Man hatte das Gefühl, dass die Inhaber völlig überfordert waren. Frühstück alles in Plastik abgepackt, niemand war persönlich vor Ort.
Stayed 1 night in Jun 2023

2/10 Terrible

Roger

Stayed 1 night in Jun 2023

8/10 Good

Myriam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay! We we allowed to choose our room. No complaints at all!
Stayed 1 night in Mar 2023

6/10 Okay

johan

Stayed 1 night in Dec 2022

4/10 Poor

Balduino

Disliked: Staff & service, property conditions & facilities, room comfort

Grosse déception

Accueil glacial la personne nous a donné le numéro de chambre et on ne la plus vue jusqu'au départ. Les draps jaunis et pas assez de couverture mais personne pour demander. Déjeuner correct mais pas régional, 19km de Montjoie, la vue sur le lac est imaginaire. Madame rentre dans la chambre pour couper le chauffage pas le diminuer mais le couper.
Stayed 2 nights in Dec 2022