Concierge services, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an arcade/games room, tour/ticket assistance and a banquet hall are on-site. Change of towels is available on request
Arena Esports Hotel@ Bugis By A Hotel Group offers 76 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.
During your stay at Arena Esports Hotel@ Bugis By A Hotel Group, you're just a quick walk from Bugis Street Shopping District. You'll find features such as free WiFi in public areas, plus concierge services and laundry facilities.
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Services include a concierge and tour or ticket assistance
Steps from Bugis Street Shopping District and 6 minutes on foot from Haji Lane
As a guest of Arena Esports Hotel@ Bugis By A Hotel Group, you'll find a vending machine, an arcade/games room, and tour/ticket assistance. Public spaces have free WiFi. Arena Esports Hotel@ Bugis By A Hotel Group also features concierge services and laundry facilities.
This Singapore hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Things to do
Arcade/game room
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Guest services
Change of towels on request
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 steps to reach entrance
Handrails in stairways
No lift
Well-lit path to entrance
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shampoo
Towels provided
More
Air conditioning
Desk
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Arena Esports Hotel@ Bugis By A Hotel Group
Children and extra beds
Children 9 and younger are not allowed at this property. All guests older than 9 are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: SGD 50 per accommodation, per stay
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Children 9 years old and younger aren't allowed at this property.
Pets and service animals are not allowed on site.
Property is also known as
Arena Esports At Bugis Village
Arena eSports Hotel at Bugis Village Hotel
Arena eSports Hotel at Bugis Village Singapore
Arena eSports Hotel at Bugis Village Hotel Singapore
Arena Esports Hotel@ Bugis By A Hotel Group Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 18 out of 73 reviews
10 - Excellent
18
Rating 8 - Good. 18 out of 73 reviews
8 - Good
18
Rating 6 - Okay. 11 out of 73 reviews
6 - Okay
11
Rating 4 - Poor. 7 out of 73 reviews
4 - Poor
7
Rating 2 - Terrible. 19 out of 73 reviews
2 - Terrible
19
6.4/10
Cleanliness
6.8/10
Staff & service
5.8/10
Amenities
6.0/10
Property conditions & facilities
Reviews
6/10 Okay
Heather
31 Oct 2025
Liked: Staff & service
Disliked: Cleanliness
The bathroom was not clean, the toilet seat, floor, toilet paper holder, tiles and vanity were all covered with water and the toilet was stained. The room itself was functional and roomy. You should also know that there are two flights of stairs to get to the hotel which you have to haul your suitcases up to stay - there is no lift. Staff service was good.
The property have mostly shared bathrooms. It is convenient to a lot of shops in the Bugis area. The graveyard manager, Alan is a great personality with great services.
The hotel looks bad on the outside but is clean and tidy inside. It is a good value two or three star facility.
The bed in the room was like being in the top bunk or in the attic but in reality was all i needed. The room and shared bathroom were clean and adequate.
Great transport outside. Recomended!
Worst bed I’ve slept in in years even with a mattress topper you could feel still feel the springs poking through, after three nights sleeping in there I struggled to walk properly.
When I booked the room on Expedia, it failed to mention there was no window which is utterly unacceptable.
I give this place a wide berth
The room was as expected bed ok private bathroom well appointed all at a reasonable price had to pay 80sgd to get in to room early but hayho no lift but what do you expect from a 2star hotel in singapore central
Daren
Stayed 3 nights in Jan 2025
2/10 Terrible
Binx
Travelled with family, Travelled with family and small children
8 Jan 2025
Liked: Staff & service
No elevator. Tough to get up and down with suitcases especially with an elderly and young kids. Staff was very accommodating.
Ants were found in the units upon arrival.
We made the best of it. Place is for backpackers not great for family with suitcases
Good location.
I took the metro to the airport- v easy t find and use, fast and efficient and the station is just across the street.
Loads of shopping and dining options.
Rooms are small but ok for a short stay
Could not stay there.
Had to climb up very narrow steps to get to bed.
Injured my head trying to get into bed. It still has not healed.
Had to find other accommodation they refused any refund for the four of us.