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Steigenberger Alsik - Hotel & Spa

4.0 star property

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Photo gallery for Steigenberger Alsik - Hotel & Spa

1 bedroom, in-room safe, desk, soundproofing
Lobby
Body treatments, body scrubs, facials, manicures and pedicures
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Nørre Havnegade 21-25, Sønderborg, Syddanmark, 6400
  • Sonderborg Castle
    ‪9 min walk‬
  • Alsion
    ‪13 min walk‬
  • Dybbol Mill
    ‪4 min drive‬
  • Sonderborg (SGD)
    ‪7 min drive‬

Room options

View all photos for Premium Double Room, 1 King Bed, Sea View, Corner

View from room

Premium Double Room, 1 King Bed, Sea View, Corner

9.8 out of 10
Exceptional
(38 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(92 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double Room, 1 King Bed

View from room

Premium Double Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Scandic Sønderborg

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,002 reviews
The price is €145
includes taxes & fees
9 Oct - 10 Oct
Scandic Sønderborg

About this property

Steigenberger Alsik - Hotel & Spa

Waterfront hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a 24-hour fitness centre and a bar/lounge.
Steigenberger Alsik - Hotel & Spa offers 190 air-conditioned accommodations with tablet computers and espresso makers. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Sønderborg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Steigenberger Alsik - Hotel & Spa. During your stay, you're just a quick walk from Sønderborg Havn. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body scrubs, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Within a 15-minute walk of Sonderborg Castle and Alsion
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Steigenberger Alsik - Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4004 square feet (372 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the business-friendly Steigenberger Alsik - Hotel & Spa.

This 4-star Sønderborg hotel is smoke free.

Syttende – This fine-dining restaurant only serves dinner. Reservations are required.
Freia – This restaurant only serves dinner. Open selected days.
Alsik – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (DKK 135 per day)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alsik
  • Freia
  • Syttende

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference centre (4,004 square foot of space)

Outdoors

  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Eve and New Year's Eve:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: DKK 135 per day(328 ft away; open 24 hours)
  • Pet fee: DKK 300 per pet, per day
  • Service animals are exempt from fees
  • Pool fee: DKK 345
  • Spa fee: DKK 345
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Steigenberger Alsik & Spa
Steigenberger Alsik - Hotel & Spa Hotel
Steigenberger Alsik - Hotel & Spa Sønderborg
Steigenberger Alsik - Hotel & Spa Hotel Sønderborg
Alsik Hotel
Alsik Sønderborg
Alsik Hotel Sønderborg

Steigenberger Alsik - Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1004 reviews
Rating 8 - Good. 176 out of 1004 reviews
Rating 6 - Okay. 43 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Johanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't get the chance to stay here. I needed to move my stay one day and it couldn't be done and I didn't get any refund.
Stayed 2 nights in Jun 2025

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bart, Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location
Stayed 3 nights in Jan 2025

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denmark beauty!

Excellent hotel, clean and friendly. Breakfast is one of my global favorites!! Great facility including a beautiful spa.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Umesh

Stayed 3 nights in Sep 2024

8/10 Good

Norman

Stayed 3 nights in Aug 2024

10/10 Excellent

Jakob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to come back one day!

Amazing hotel with spacious rooms and nice amenities
Stayed 1 night in Aug 2024

10/10 Excellent

samundra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If the view tour permit, was as service for the guest staying in hotel it will be good.
Stayed 1 night in Aug 2024

6/10 Okay

Allison

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 2 nights in Jul 2024

10/10 Excellent

Dewayne

Great place other than my air conditioner was broken.
Stayed 1 night in Jun 2024

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful. Could not fault this hotel. Very comfortable and stylish. The breakfast is like nothing else I’ve seen before. You don’t need lunch!
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

louise

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All great

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Janni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var et virkelig lækkert ophold med god mad og service.
Stayed 2 nights in May 2025

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk beliggenhed
Stayed 1 night in May 2025

10/10 Excellent

Judith Birkenfeld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kan anbefales

Hurtig, professionelt personale, nem tjek ind, høflig, rent og fint. Lækker morgenbuffet.
Stayed 1 night in May 2025

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotelophold.

Dejligt, hyggeligt og flot hotel med dejligt værelse med flot udsigt. Venligt personale. Aftenmaden i Restaurant Alsik, var ganske ordinær og ikke noget specielt, i forhold til prisen. Den var alt for høj.
Stayed 2 nights in May 2025

6/10 Okay

steve

Disliked: Staff & service, room comfort

Virkelig skuffet

Aircondition/ klimaanlæg virkede ikke - alt for varmt, håndvask toilet afløb stoppet lugtede dårligt og toilet løb indimellem selvom vi ikke rørte ved det. Dette resulterede i en dårlig nats søvn for os begge - og vi følte ikke vi blev taget seriøst da vi checkede ud. Værelse levede bestemt ikke op til forventningerne - men morgenmaden var fantastisk og personalet i restauranten virkelig dygtige og opmærksomme på gæsterne.
Stayed 1 night in May 2025

10/10 Excellent

agnete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Frederik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025