Hilton Sorrento Palace

4.0 star property

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Photo gallery for Hilton Sorrento Palace

A resort with multiple swimming pools, a view of the city, and a mountainous backdrop.
Property video
A modern interior with yellow seating, large windows, and a view of a town and mountains.
Point of interest
A modern bathroom with a large bathtub, a glass-enclosed balcony, and a view of the sea.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Air-conditioning

Explore the area

View in a map
Via Sant' Antonio 13, Sorrento, NA, 80067
  • Place, Piazza Tasso
    ‪8 min walk‬
  • Place, Corso Italia
    ‪10 min walk‬
  • Place, Sorrento Beach
    ‪15 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪83 min drive‬

Room options

King Superior Garden View

  • Sleeps 2
  • 1 King Bed

King Executive Suite

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Triple Room, Garden View

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Deluxe Room, 1 King Bed, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room, Sea View

9.6 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Quadruple Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Executive Triple Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe King Room With Sea View

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • Hill view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Triple Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Superior Triple Room

9.4 out of 10
Exceptional
(10 reviews)
  • Hill view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Executive Quadruple Room, Sea View

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

Superior Quadruple Room

9.6 out of 10
Exceptional
(5 reviews)
  • Hill view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Junior Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Surya)

  • Sea view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Garden View

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Garden

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Hill view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Triple Superior Garden view

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Superior Room, 2 Single Beds, Non Smoking, Hill View

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Family Triple Room

  • Hill view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Single Room

  • Hill view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

Hilton Sorrento Palace

2 restaurants, an indoor pool and 3 bars/lounges are available at this resort. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness centre, a snack bar/deli and a rooftop terrace are on-site.
Hilton Sorrento Palace offers 328 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hilton Sorrento Palace. During your stay, you'll be connected to the convention centre and just a quick walk from Bastion of Parsano. Free breakfast, free WiFi in public areas and 2 restaurants are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 3 bars/lounges
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • 0.8 mi (1.3 km) from Sorrento Beach and 2.1 mi (3.4 km) from Baths of Queen Giovanna
Hilton Sorrento Palace offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 24 meeting rooms. Event space at this resort measures 90352 square feet (8394 square metres) and includes a conference centre. A rooftop terrace, spa services, and a vending machine are also featured at the luxury Hilton Sorrento Palace. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sorrento resort.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Happyssimo – On-site theme restaurant. Reservations are required. Open select days.
Pagoda Pool Bar – This bar is located by the pool. Open daily.
L'agrumeto barbecue – This restaurant overlooks the garden and specialises in Italian cuisine. Reservations are required. Open daily.
Sorrento Restaurant – On-site fine-dining restaurant. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 21 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Happyssimo
  • L'agrumeto barbecue
  • Pagoda Pool Bar
  • Sorrento Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Padel
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (90,352 square foot of space)

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Pool access ramp on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s seasonal indoor pool is open November-March.

Renovations and closures

The following facilities will be closed during the autumn:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 9.9 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: EUR 21 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property charges a 10% service fee to food and beverage purchases on site.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Resort
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Resort Sorrento

Hilton Sorrento Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1009 reviews
Rating 8 - Good. 267 out of 1009 reviews
Rating 6 - Okay. 83 out of 1009 reviews
Rating 4 - Poor. 25 out of 1009 reviews
Rating 2 - Terrible. 15 out of 1009 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay and also a nice dinner one evening in the hotel restaurant.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing and absolutely an amazing view. The staff are so helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and lovely spacious hotel! Would definitely return. Breakfast selection was great with an extensive variety of hot and cold food, plus gluten free options for my wife.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Stephen Foster

Liked: Cleanliness, staff & service, property conditions & facilities
The pool hours were too short and the outdoor one was closed. Breakfast was great!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful, in a spectacular natural setting. The room and housekeeping were perfect. Breakfast was all you could ask for, in a gorgeous space. Pools were lovely. Only minor downside was that there are no longer tennis courts, padel was substituted, and was quite pricey to access. But would stay here again in a heartbeat.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Katrina Gleditsch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful home base for exploring Ischia and Sorrento. Located at the top of a hill made it quiet and wonderful views, but somewhat hard to navigate for frequent walks into town with kids (but manageable). Breakfast buffet exquisite. Indoor pool perfect (outdoor pools closed due to season).
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Rajan R

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent and the service was great. The outdoor pool was very good however closed since it was cold. However last day it was great. Next month a bar is opening in the same area so will be great overview and convenient
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The staff were great and very accommodating. The building and property is located up the hill from the town but it is very walkable to everything you need and a short distance to the popular areas. The room was clean and well maintained. The parking was a standard price for most hotels that do not offer it for free but it was great that valet service was included in it. Overall it was a fantastic stay and experience.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mahyar

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, loved our stay.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was outstanding a bit further from town and if walking the hill is a little tough but the staff and the property make it worth the walk and a good thing after you eat in town
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Sherian

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Staff was excellent and room service was delicious
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mackenzie

Liked: Cleanliness, amenities, property conditions & facilities
The property was stunning! By far the nicest hotel in Sorrento!!
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Christine

Liked: Cleanliness
Clean hotel with great breakfast options
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Vince

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, great breakfast buffet, staff was helpful Overall excellent. Would stay here again!
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, rooms and food
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Vihang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, restaurants in the facility, walkable to the main square.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Yvette

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice and breakfast is good. Staff is friendly. Water pressure can be stronger. Overall it was a nice experience. However, the housekeeping lady didn’t pick up the dirty towels and put them all in the corner of the bathtub. No one noticed that there was no shower gel.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a pleasure to stay. It was clean and staff were friendly. Distance from shopping was walkable; enjoyed my stay.
Stayed 12 nights in Sep 2025
Verified

10/10 Excellent

Oumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Oumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Bernhard

Disliked: Cleanliness, amenities
Pool was closed for renovation , a lot of noise .
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect place to stay in Sorrento!

Our family had the best time here! The staff were friendly, the kids loved the pool and rooms, and also the live music at night. We highly recommend this resort.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, good variety, the room is wonderful I feel like at home. Thank you Sorrento Hilton Palace Sfaff, see you in the future.
Stayed 3 nights in Nov 2025