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Country Inn & Suites by Radisson, South Haven, MI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, South Haven, MI

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Business centre
Indoor pool, pool loungers
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
  • Breakfast included
  • Free WiFi

Explore the area

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1741 Phoenix St, South Haven, MI, 49090
  • Place, South Haven Center for the Arts
    ‪3 min drive‬
  • Place, Kal Haven Trail
    ‪3 min drive‬
  • Place, Silver Beach
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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includes taxes & fees
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About this property

Country Inn & Suites by Radisson, South Haven, MI

Hotel in South Haven with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and a computer station. Housekeeping is available on request.
Country Inn & Suites by Radisson, South Haven, MI offers 62 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This South Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, South Haven, MI. During your stay, you'll be within walking distance of South Haven Center for the Arts. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a computer and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from South Haven Center for the Arts and a few minutes from Michigan Maritime Museum
Country Inn & Suites by Radisson, South Haven, MI offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Country Inn & Suites by Radisson, South Haven, MI also features complimentary use of a nearby fitness facility and a lift. Self parking is free.

This South Haven hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel South Haven
Holiday Inn Express South Haven
South Haven Holiday Inn Express
Holiday Inn Express South Haven Hotel
Holiday Inn Express South Haven Hotel
Holiday Inn Express South Haven
Hotel Holiday Inn Express & Suites South Haven South Haven
South Haven Holiday Inn Express & Suites South Haven Hotel
Hotel Holiday Inn Express & Suites South Haven
Holiday Inn Express & Suites South Haven South Haven
Holiday Inn Express Suites South Haven
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express South Haven

Reviews

Country Inn & Suites by Radisson, South Haven, MI Reviews

6.8

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 279 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 200 out of 1003 reviews
Rating 4 - Poor. 172 out of 1003 reviews
Rating 2 - Terrible. 128 out of 1003 reviews

Reviews

6/10 Okay

Stacey

Travelled with family
Disliked: Amenities, property conditions & facilities
The work staff does all they can to help when things don't work in your room. Our television didn't work when we checked in and the night staff tried everything, in addition to supporting other customers who were also having trouble. This staff was supportive and apologetic. The problem was with the manager and staff who never reached out to apologize, even though we needed to share with the front desk twice to get someone to make our television work for our second night, the person who finally came stated they technically weren't on the clock, and we had to ask for the guaranteed refund when we checked out. I am not a difficult customer and understand that things can happen, but that no one reached out to us to apologize, and we had to ask for a refund that was promised was disappointing. This could be a great place to stay, but I would not recommend it.
Stayed 2 nights in Aug 2025

2/10 Terrible

Luigj

Disliked: Staff & service, amenities, property conditions & facilities
I booked two rooms and canceled one through Expedia as directed by the front desk. Everything seemed fine at the time, but a month later I was unexpectedly charged a cancellation penalty. When I contacted the property, they refused to reverse the charge. This experience felt unfair and left me questioning their practices.
Stayed 2 nights in Jul 2025

6/10 Okay

Catherine

Travelled with family
Pool was decent
Stayed 2 nights in Aug 2025

10/10 Excellent

Aurora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were very helpful and friendly very patient and polite Thank you very much!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kypros

Stayed 1 night in Aug 2025

6/10 Okay

Brooke

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

It was okay for one night

We stayed for just one night. It was okay. You can tell the hotel is dated with a facelift. It wasn’t the cleanest. The pool was cold.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast, especially the biscuits.
Stayed 2 nights in Aug 2025

6/10 Okay

Melissa

Disliked: Cleanliness
Property is not in the best shape. We also re
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Staff was very friendly. Room was clean and beds were comfortable. Could just use a little touch up cosmetic wise. Great location close to beach, only 5 min drive.
Stayed 1 night in Aug 2025

6/10 Okay

Gloria

Travelled with family
Liked: Cleanliness, room comfort

It was ok for just the two nights.

I wasnt bad. Its old but clean. A family with kids were directly above our room, the kids jumped on the bed and onto the floor until 2am. The should have been on b a botton floor. Very noisy people.
Stayed 2 nights in Aug 2025

6/10 Okay

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is tired ,needs work everywhere....Never staying here again.
Stayed 3 nights in Aug 2025

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay here again. In fact we left a day early. Very dirty, smells and damp.
Stayed 3 nights in Aug 2025

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Diane

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Check in was fine. Our room was dank; carpeting felt damp when walking barefoot. Ew! Bathroom door would stick and was difficult to open. Mildew and rust around bathroom door and mildew in corners. AC unit was noisy; rattling and whining. Bed was comfortable but pillows were uncomfortable. Overall, a disappointing experience given the price we paid. Would not stay there again and would not recommend.
Stayed 1 night in Aug 2025

4/10 Poor

Miguel, Hanover Park

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Well the property in and outside is clean the breakfast was amazing the only problem was the bed i found some bed bugs i took some pictures and videos for proof i went to the front desk to ask for another room, but unfortunately, it was booked every room
Stayed 1 night in Aug 2025

10/10 Excellent

Lawrence

Stayed 1 night in Aug 2025

10/10 Excellent

Thaddeus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Reasonable price and very friendly staff
Stayed 1 night in Aug 2025

6/10 Okay

Bethany

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stains everywhere, hole through bathroom door which was covered with a tissue and tape, red light bulb in bathroom
Stayed 1 night in Jul 2025

4/10 Poor

stephanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Sadly this property needs a major cleaning and some repairs. Upon walking in the tiles are all busted and cracked. The grounds were not kept outside with overgrown bushes and weeds. From the outside you can see damaged window coverings. The furniture is old and worn from the lobby, office, and the rooms. Tiles in room were cracked and coming off the wall in bathroom. Our toilet was not secured down. The room did not appear cleaned only the sheets were clean (thankfully) and the trash cans were emptied. We rented two rooms at a premium price which I would not do again.
Stayed 1 night in Aug 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated and need of many repairs.

Entire hotel was run down. Lots of repair work needed. Doors were missing trim. Doors were warped and wouldn't close. Room was very damp and musty. Would not recommend
Stayed 1 night in Aug 2025

10/10 Excellent

KAREN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here as many times when I go to South Haven perfect location, perfect price point. Great breakfast clean rooms. Great people can’t say anything more.
Stayed 1 night in Aug 2025

8/10 Good

Logan

Travelled with group
Close to downtown.
Stayed 1 night in Aug 2025

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Dirty rooms

Upon arrival our room was dirty. We told the desk clerk and he very rudely grabbed my card key and mumbled under his breath. Did not offer any apology or compensation. Gabe the card to a female and told her to check the room, an hour later we were able to go to our room! Again, no apology. Do not recommend.
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Bed was comfortable but food was average
Stayed 3 nights in Aug 2025

4/10 Poor

Missy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet in room was dirty, sticky. Needs steam cleaned. Tub drain slow. Paint missing off of wall. Control buttons on air unit broken. Once turned down could not turn it back up. Back door entrance card reader broken. Could just open door. Very unsecure. Tv remote very sticky. Place over priced. Expected better conditions for the price we paid.
Stayed 3 nights in Aug 2025