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Desolation Hotel

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Photo gallery for Desolation Hotel

A modern multi-story building with a pool area featuring outdoor seating and a fire pit.
A modern spa area with a hot tub, wooden flooring, a seating area, and a glass door leading to an outdoor space.
A modern building with a two-story parking garage, a white car parked inside, and a sign reading "BLC B".
A modern interior with a wooden ceiling, a seating area with a sofa and chairs, a wall-mounted circular light fixture, and a kitchen area with wooden cabinets and a countertop.
A modern outdoor area with a fireplace, a large bathtub, and a wicker chair.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
933 Poplar St, South Lake Tahoe, CA, 96150
  • Place, Lakeside Beach
    ‪7 min walk‬
  • Place, Heavenly Gondola
    ‪8 min walk‬
  • Place, The Shops at Heavenly Village
    ‪8 min walk‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪12 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio, Balcony

A modern hotel room with a large bed, a sofa, a dining area, and a view of the outdoors.

Deluxe Studio, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, Mobility Accessible, Balcony

A modern bedroom with a large bed, a sofa, a small table, and a sliding glass door leading to a balcony.

Deluxe Studio, Mobility Accessible, Balcony

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Premium Townhome, 1 Bedroom, 2 Bathrooms

A modern living room with a grey sofa, a black coffee table, and a large painting of a ship on the wall.

Premium Townhome, 1 Bedroom, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Grand Suite, Balcony

A modern bedroom with a bed, a fireplace, a TV, and a large window.

Grand Suite, Balcony

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Desolation Hotel

Jump on the free ski shuttle for a day on the slopes before returning to Desolation Hotel for a meal at the restaurant and comforts including an outdoor pool and a steam room. Housekeeping is available on request.
Desolation Hotel offers 21 accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and fireplaces. Rooms open to furnished balconies or patios. Beds feature Frette Italian sheets, down duvets and premium bedding. 43-inch Smart televisions come with premium digital channels. Accommodation at this 4.5-star resort has kitchens with stovetops, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include safes and telephones. Additionally, rooms include washers/dryers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Desolation Hotel, you're just a quick walk from Heavenly Gondola. You'll find features such as free WiFi in public areas and a free beach shuttle, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy pool views while dining at Maggie's
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Heavenly Gondola and Caesars Republic Lake Tahoe Casino
  • Free ski and beach shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Getting to the slopes is a breeze with this mountain resort's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in one of the resort's 2 bars/lounges.

Along with a restaurant, there's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. This luxury resort also offers ski storage, a sauna and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star South Lake Tahoe resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 1:00 PM.
Maggie's – This poolside restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 2 metres
  • Street parking available
  • Free beach shuttle
  • Free ski shuttle
  • Uncovered parking on site (USD 20 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: USD 20 to 50 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Maggie's

Things to do

  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Children's games
  • Fenced pool
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Firepit
  • Free pool cabanas
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels
  • Hulu
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels
  • Spices
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Electrical adapters
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open Sunday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 9:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Flexipass mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 75 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Uncovered self-parking fee: USD 20 per night
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 8:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Flexipass mobile app before check-in. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Desolation Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 75 out of 93 reviews
Rating 8 - Good. 10 out of 93 reviews
Rating 6 - Okay. 7 out of 93 reviews
Rating 4 - Poor. 1 out of 93 reviews
Rating 2 - Terrible. 0 out of 93 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jonathan Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and located near everything.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, modern, pet friendly, wonderful hot tub and pool
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here, even for just one night. The room was beautiful, clean and gad dome very cool amenities. The front desk staff were all very helpful and nice, too. Location is good, but no view of the lake. We will definitely stay here again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
High end amenities and friendly staff
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Overall an amazing hotel and stay!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lexie

Clean room! Very helpful and friendly staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pet friendly hotel. Friendly and courteous staff. We stayed in the townhome option and it was very comfortable. Complete with a beautiful kitchenette, two private balconies, personal EV charging inside personal garage unit, two fireplaces, outdoor heating, heated bathroom floor, there is too much to mention. Plus it's in a great location, walking distance to Harrahs and Cesars Maggie's restaurant on property was convenient and a very good for a nice meal. Definitely recommend Desolation Hotel!! we loved it.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
The staff was amazing! Very friendly and helpful. Very thing about the room was amazing, the fireplaces made for a nice atmosphere and we loved the heated floors in the bathroom
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities, extremely clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down our favorite place to stay in Tahoe. The property and rooms are immaculate.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful aesthetic, super clean, friendly staff and hotel restaurant was delicious. Will be staying here again!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Mahamar

Liked: Cleanliness, property conditions & facilities
Everything was wonderful
Stayed 13 nights in Dec 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, and hot tub were amazing!
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely accommodating. Room was clean and was able to assist with all our needs for our infant.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Woori

Liked: Cleanliness, amenities, property conditions & facilities
Very goooood
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Alicia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not worth the price
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
The owner was a great hostess! And very friendly!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Roya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & chic hotel! loved the fact that it was very pet friendly. The Dyson blowdryer was the highlight for me.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Wilhelmina

Very clean and convenient location to food
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super modern, impeccably clean hotel.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

KIRILL

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms. Cabin-like cozy feel, yet very modern and updated. Great location too. Staff was very nice and pleasant. Highly recommend.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Ayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, clean, comfortable. Parking on site is convenient. Chemex and coffee in room a nice touch. Location is great. Would stay here again.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

KAMALDEEP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been in tahoe for years and surely this is the best place i ever stayed in . Clean , quiet , amazing decor rooms . Fantastic location .
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money with excellent design, very high cleanliness, EV charging everywhere and friendly staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jill

Clean and friendly
Stayed 2 nights in Jul 2025