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Desolation Hotel

4.5 star property
VIP Access

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Courtyard
Grand Suite, Balcony | Terrace/patio
Grand Suite, Balcony | Frette Italian sheets, premium bedding, down duvets, in-room safe
Grand Suite, Balcony | Living area | 43-inch Smart TV with digital channels, fireplace, Hulu
Premium Townhome, 1 Bedroom, 2 Bathrooms | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
933 Poplar St, South Lake Tahoe, CA, 96150
  • Place, Heavenly Gondola
    ‪5 min walk‬
  • Place, The Shops at Heavenly Village
    ‪5 min walk‬
  • Place, Lakeside Beach
    ‪7 min walk‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪11 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio, Balcony

Deluxe Studio, Balcony | Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Studio, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Mobility Accessible, Balcony

Deluxe Studio, Mobility Accessible, Balcony | Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Studio, Mobility Accessible, Balcony

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Townhome, 1 Bedroom, 2 Bathrooms

Premium Townhome, 1 Bedroom, 2 Bathrooms | Frette Italian sheets, premium bedding, down duvets, in-room safe

Premium Townhome, 1 Bedroom, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Grand Suite, Balcony

Grand Suite, Balcony | Frette Italian sheets, premium bedding, down duvets, in-room safe

Grand Suite, Balcony

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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  • Hot tub
  • Breakfast included
  • Free Wi-Fi
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The price is €151
includes taxes & fees
15 Mar - 16 Mar
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About this property

Desolation Hotel

Jump on the free ski shuttle for a day on the slopes before returning to Desolation Hotel for a meal at the restaurant and comforts including an outdoor pool and a steam room. Housekeeping is available on request.
Desolation Hotel offers 21 accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and fireplaces. Rooms open to furnished balconies or patios. Beds feature Frette Italian sheets, down duvets and premium bedding. 43-inch Smart televisions come with premium digital channels. Accommodation at this 4.5-star resort has kitchens with stovetops, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include safes and telephones. Additionally, rooms include washers/dryers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Desolation Hotel, you're just a quick walk from Heavenly Gondola. You'll find features such as free WiFi in public areas and a free beach shuttle, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy pool views while dining at Maggie's
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Heavenly Gondola and Caesars Republic Lake Tahoe Casino
  • Free ski and beach shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Getting to the slopes is a breeze with this mountain resort's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in one of the resort's 2 bars/lounges.

Along with a restaurant, there's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. This luxury resort also offers ski storage, a sauna and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star South Lake Tahoe resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 1:00 PM.
Maggie's – This poolside restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 2 metres
  • Street parking available
  • Free beach shuttle
  • Free ski shuttle
  • Uncovered parking on site (USD 20 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: USD 20 to 50 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Maggie's

Things to do

  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Children's games
  • Fenced pool
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Firepit
  • Free pool cabanas
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels
  • Hulu
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels
  • Spices
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Electrical adapters
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open Sunday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 9:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Flexipass mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 75 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Uncovered self-parking fee: USD 20 per night
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 8:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Flexipass mobile app before check-in. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Desolation Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 69 reviews
Rating 8 - Good. 8 out of 69 reviews
Rating 6 - Okay. 5 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Stayed 2 nights in Dec 2025

8/10 Good

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely accommodating. Room was clean and was able to assist with all our needs for our infant.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities, extremely clean
Stayed 1 night in Nov 2025

10/10 Excellent

HYEONJE

Stayed 1 night in Nov 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down our favorite place to stay in Tahoe. The property and rooms are immaculate.
Stayed 2 nights in Nov 2025

8/10 Good

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Overall an amazing hotel and stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Ronen

Stayed 2 nights in Oct 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picked this place for my 25 year wedding anniversary wanted something special didn’t mind a higher price because it looked spectacular online. It was much smaller of a place in person than the description/pictures, online, the room was very nice, although not as clean as I would have wanted it to be that I could overlook. However, the outdoor bathtub had not been cleaned at all a few things like the stopper in both indoor and outdoor tub were not in proper working order I fixed it and cleaned it myself lol the stove top only works with their appliances, good to know now and it had a convection oven/microwave which the microwave didn’t work. I was frustrated. The hotel did make that right they gave me a discount for my stay. The things I love the most was the electric kettle and fireplaces. The surrounding area is not very nice your balcony overlooks apartments, and trashy, hotels,it looks like they made a really nice space in the middle of a not so nice neighborhood, but the price of this room with taxes and fees for three nights was $1910. I knew it wasn’t going to have a view, but I was hoping it would have been better than that. Oh yeah and it’s wide open and I literally ran face-to-face into a bear in the hallway scare the crap out of me. That’s nothing against the hotel of course just something crazy that happened. All said and done I don’t know that I would stay here again unless they reduce their prices heavily. I did like it. I was happy with my stay.
Stayed 3 nights in Oct 2025

6/10 Okay

karen

Stayed 3 nights in Sep 2025

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had all the modern touches in a relatively small space: small compact kitchen with stove, microwave, pots/pans, glasses, cups, bowls, plates, utensils. Tools for making coffee and coffee grounds were provided. Unique features on our balcony: bath tub, cozy dining nook. Lots of places to plug in your electronics! Decor was modern and stylish. They thought of just about everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying numerous times while visiting SLT at a pricier hotel just around the corner, we decided to give the more reasonably priced Desolation Hotel a try. For a couple of nights earlier this week we stayed in one of the ‘Townhouse’ rooms. It was great. The room was spread over three floors, garage, living & bedroom. There are two decks, one with an outdoor dining table, the other with a soaking tub, a fully equipped kitchen, 1.5 bathrooms, two fireplaces and a proper garage. The hotel is close to the beach & Heavenly Village. If you’re looking for a nice place to stay & are willing to forgo some of a larger resorts amenities - large public areas, resort fees, parking charges etc., this is ideal. It’s like your own vacation home. The hotel has a good restaurant, Maggie’s, a pool & spa etc. Checkin was pleasant & efficient and included a complimentary bottle of wine. My only ‘complaint’ would concern the slightly marginal motels that are scattered throughout the neighborhood. Other than that it was great and we would certainly recommend it and will return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just ok, not worth the cost.

Overall, this place is very overpriced for what’s offered. They try to charge an extra $50 for “early check-in”, which in this case means 3:00 p.m. instead of 4:00 p.m. The “private beach access” they advertise is misleading. What you actually get is free access to a public beach during the off-season, and paid access during the busy months. The rooms themselves are nice and include a few extras, but the rear of the building faces a public road. So, if you’re using your “private” balcony hot tub, be prepared for passing pedestrians and vehicle noise. The location is just okay, a few blocks from the lake and tucked behind Heavenly Village. It’s surrounded mostly by older motels and budget inns, some a bit dicy, so don’t expect a quiet or scenic walk to the water. All in all, it’s fine. But had we known what to expect, we could have found something similar (or better) nearby for about half the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! We will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Roya

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & chic hotel! loved the fact that it was very pet friendly. The Dyson blowdryer was the highlight for me.
Stayed 1 night in Aug 2025

6/10 Okay

Shrief

Stayed 3 nights in Aug 2025

10/10 Excellent

Katie, San Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

KIRILL

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms. Cabin-like cozy feel, yet very modern and updated. Great location too. Staff was very nice and pleasant. Highly recommend.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ayed, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, clean, comfortable. Parking on site is convenient. Chemex and coffee in room a nice touch. Location is great. Would stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

CHRISTINA

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful aesthetic, super clean, friendly staff and hotel restaurant was delicious. Will be staying here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
The owner was a great hostess! And very friendly!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, and hot tub were amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Maggie's restaurant is on the 3rd floor, very accessible, just make sure to get a reservation. The pool had a slight chill, but hot tub did the trick for the cooler morning. Bathtub on our deck was aqesome! Heated floors in bathroom. Very roomy for two people. Very clean. 5 minute walk to beach or to shops or restaurants. We'll be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jill

Clean and friendly
Stayed 2 nights in Jul 2025