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Premier Inn Southampton City Centre - West Quay

Property class: 3

Choose dates to view prices

Photo gallery for Premier Inn Southampton City Centre - West Quay

A modern restaurant with round tables, colorful chairs, and pendant lighting.
A modern hotel building with a prominent Premier Inn sign, multiple floors, and a parking area visible.
A bar area with a counter, stools, and shelves of bottles.
Family Triple Room | Bed sheets
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
Harbour Parade, Southampton, England, SO15 1BA
  • Place, WestQuay Shopping Centre
    ‪3 min walk‬
  • Place, Mayflower Park
    ‪4 min walk‬
  • Place, Tudor House and Garden
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Bed sheets

Family Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Triple Room

Family Triple Room | Bed sheets

Family Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub | Bed sheets

Standard Double Room, Accessible Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Bed sheets

Superior Double Room

8.2 out of 10
Very good
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Roll-in Shower

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Twin Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower | Bed sheets

Superior Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 2

Room

  • Sleeps 4

Room

  • Sleeps 4

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About this property

Premier Inn Southampton City Centre - West Quay

Along with a restaurant, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Housekeeping is available on request.
Premier Inn Southampton City Centre - West Quay offers 155 accommodations. Housekeeping is provided on request.
During your stay at Premier Inn Southampton City Centre - West Quay, you're just a quick walk from The Quays. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine while dining at Thyme
  • Buffet breakfast offered for a fee
  • Services include luggage storage
  • Just a 4-minute drive from Southampton Cruise Terminal and 10 minutes from New Forest National Park
There's a restaurant on site. Public spaces have free WiFi. Premier Inn Southampton City Centre - West Quay also features express check-out and a lift.

This 3-star Southampton hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Thyme – This restaurant specialises in international cuisine. Open select days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 11.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Minimum check-in age - 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 11.99 per person
  • Nearby parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Inn Southampton W Quay Hotel
Premier Inn Southampton W Quay
Premier Inn Southampton W Quay
Premier Inn Southampton West Quay
Premier Inn Southampton City Centre - West Quay Hotel
Premier Inn Southampton City Centre - West Quay Southampton

Premier Inn Southampton City Centre - West Quay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 194 reviews
Rating 8 - Good. 66 out of 194 reviews
Rating 6 - Okay. 24 out of 194 reviews
Rating 4 - Poor. 4 out of 194 reviews
Rating 2 - Terrible. 6 out of 194 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jose Alejandro Romero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, nice hotel, good breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Betty Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good, location is great close to shopping center and bus station
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, helpful staff and a good breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean wonderful staff spacious rooms
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful and friendly staff,breakfast good quality.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot to explore city and return for good evening and meal'
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Malia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to reach from the port, mall right across the street with lots of restaurant choices.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good
Stayed 2 nights in May 2026
Verified review

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and coveniently located
Stayed 1 night in May 2026
Verified review

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner and breakfast good deal
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

BLAIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice. Great central location. Very good for one or two nights. Bed and bedding very comfortable.
Stayed 1 night in May 2026
Verified review

8/10 Good

stella

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location with westquay mall cross the road
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the mall
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anika

Liked: Cleanliness, amenities, property conditions & facilities
Great location and rooms are well layed out.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

judith

Liked: Cleanliness, amenities, property conditions & facilities
Location was centre to all shopping and port. Food was great and reasonably priced. Few amenities on our room…no facial tissues or phone.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a Cruise Hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. The hotel is very good—the room is sensational, and the service, cleanliness, and location are excellent. We were able to do everything right nearby. I will definitely return and highly recommend it.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful. When we arrived early they advised that for 15 pounds we could book early
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room with friendly staff. TV remote not working; the staff had to unplugged the cable to turn it off.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
For one night only, the food, room, and staff were great.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We walked from the cruise port in 20 minutes. Walked to the train station in under 15 minutes. Breakfast was great. They have gluten free options too. Rooms are a good size. You have shopping, restaurants and everything around including the waterfront and old town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent! Comfy bed and great amenities.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2026
Verified review

8/10 Good

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff and good food. Very good location to harbor.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and modern. Though it was a tad bit dark. Great area for shopping and eating. Room was very clean. Bathroom sink tap was hard to use to wash your hands as it was too close to the side for proper usage. Would definitely stay there again. There was no safe in the room.
Stayed 1 night in May 2026