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Holiday Inn Southend by IHG

4.0 star property

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Photo gallery for Holiday Inn Southend by IHG

Exterior
Standard Room, 2 Single Beds (Airport View) | 1 bedroom, in-room safe, desk, soundproofing
View from room
Terrace/patio
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Air conditioning
  • Room service

Explore the area

View in a map
77 Eastwoodbury Crescent, Southend-on-Sea, England, SS2 6XG
  • Southend Beach
    ‪6 min drive‬
  • Adventure Island
    ‪6 min drive‬
  • Southend Pier
    ‪6 min drive‬
  • London (SEN-Southend)
    ‪2 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Airport View)

Standard Room, 2 Single Beds (Airport View) | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds (Airport View)

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Airport View)

Suite, 1 King Bed (Airport View) | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed (Airport View)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

View from room

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Airport View)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed (Airport View)

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, soundproofing

Standard Room

9.0 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (Airport View)

Standard Room, 1 King Bed (Airport View) | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Airport View)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Park Inn by Radisson Palace Southend-on-Sea

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Gym
3.6 out of 5, Good, 1,000 reviews
The price is €83
includes taxes & fees
11 Sept - 12 Sept
Park Inn by Radisson Palace Southend-on-Sea

About this property

Holiday Inn Southend by IHG

Eco-certified hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli and a conference centre are on-site.
Holiday Inn Southend by IHG offers 129 accommodations with laptop-compatible safes and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Southend by IHG. During your stay, you'll be within walking distance of Rollacity. Features include free WiFi in public areas, plus 2 coffee shops/cafes and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at 1935 Rooftop Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Rollacity and a few minutes from Roots Hall Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 140 square feet (13 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the eco-certified Holiday Inn Southend by IHG. Parking is available for a fee.

This 4-star Southend-on-Sea hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
1935 Rooftop Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1935 Rooftop Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (140 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (111 centimetre high)
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.00 per stay.
  • Cots (infant beds) are available for GBP 10.00 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Uncovered self-parking fee: GBP 15 per night
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.00 per stay
  • Rollaway bed fee: GBP 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southend
Holiday Inn Southend
Southend Holiday Inn
Holiday Inn Southend Hotel
Holiday Inn Southend
Holiday Inn Southend by IHG Hotel
Holiday Inn Southend an IHG Hotel
Holiday Inn Southend by IHG Southend-on-Sea
Holiday Inn Southend by IHG Hotel Southend-on-Sea

Holiday Inn Southend by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1007 reviews
Rating 8 - Good. 305 out of 1007 reviews
Rating 6 - Okay. 69 out of 1007 reviews
Rating 4 - Poor. 40 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Stayed 1 night in May 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff were so helpful… And the accommodations were very clean and comfortable… Airport and train station nearby so accessible
Stayed 2 nights in May 2025

10/10 Excellent

Rory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right next to airport so good views.

Right next to airport so good views.
Stayed 2 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, excellent staff. Suite fabulous, really nice touches. It was our wedding anniversary & the reception staff passed this onto the restaurant, went for dinner which was great & had a lovely decorated table & card for us.
Stayed 1 night in May 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not happy that breakfast and parking are not included when it’s over £100 a night
Stayed 2 nights in May 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before and have always been really happy. This time the food in the restaurant was doughy batter on fish for our fish and chips. We raised this with staff and was told they would speak to chef. We had to pay full price and no apology so didn't bother eating in restaurant again. The hotel is well placed, excellent rooms, lovely staff, just the one bad meal.
Stayed 7 nights in May 2025

10/10 Excellent

Steven

Stayed 1 night in May 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was OK.
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Stayed 2 nights in Apr 2025

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Edwar

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked the suite on the 4th floor well just Fantastic just wish i had been there longer arrived at 8pm left at 5am for flight . Bed was comfortable bathroom was everything you needed plusxall the little extras would love to stay again.
Stayed 1 night in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Stefan

Stayed 5 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Stayed 1 night in May 2025

10/10 Excellent

Gregg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel definitely be staying again. Very clean with friendly staff
Stayed 1 night in Apr 2025

2/10 Terrible

Ashlekah

Disliked: Cleanliness, staff & service, room comfort

Disappointing!

What was intended to be a sacred celebration of our anniversary was repeatedly disrespected and diminished by the hotel’s service failures and an undeniable atmosphere of exclusion. Specifically: • At check-in, we were incorrectly told our room was paid for — a careless mistake only corrected after I insisted on a second verification. • Our confirmed room booking was questioned and mishandled, causing unnecessary confusion. • Dietary requests were ignored — dairy milk was served after a clear request for almond milk, disregarding health and personal boundaries. • There were repeated micro aggressions and visible discrimination based on both race and sexuality, creating an environment that felt neither safe nor welcoming. . A room attendant opening the door before knocking. • Attempts to order room service were discouraged, adding to a growing sense of being unwanted. • Our room was not cleaned despite requesting service while we were out. • Basic amenities such as the refrigerator were broken and unresolved. This series of disrespectful actions and oversights made it abundantly clear that inclusivity and guest care are not practiced values at Holiday Inn Southend — they are merely advertised ones. It is unacceptable that in 2025, paying guests should have to experience discrimination, gaslighting, and neglect. We deserved better. The establishment failed not only to meet the basic standards of hospitality but failed to honour the dignity of your guests.
Stayed 2 nights in Apr 2025

6/10 Okay

David

Stayed 1 night in Apr 2025

8/10 Good

Matt

Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fantastic stay here before an early flight. Lovely room with everything we needed. Didn’t eat here but restaurant was good value according to the menu on display. Friendly check in and out. Cleanliness was top notch. Fantastic bathroom with extras.
Stayed 1 night in Apr 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Travelled with partner
Very good value for money, comfortable and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025