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The Ilfracombe House Hotel - near Cliffs Pavilion

4.0 star property

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Photo gallery for The Ilfracombe House Hotel - near Cliffs Pavilion

Front of property
Reception
Free daily English breakfast
Property entrance
Standard Twin Room, 2 Single Beds, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
9-13 Wilson Road, Southend-on-Sea, England, SS1 1HG
  • Place, Cliffs Pavilion
    ‪6 min walk‬
  • Place, Adventure Island
    ‪7 min walk‬
  • Place, Southend Pier
    ‪10 min walk‬
  • Airport, London (SEN-Southend)
    ‪7 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Single Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room, 1 Double Bed, Ensuite

Luxury Double Room, 1 Double Bed, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Luxury Double Room, 1 Double Bed, Ensuite

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Ensuite

Standard Double Room, 1 Double Bed, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Ensuite

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Bedroom, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 1 Bedroom, Ensuite

8.0 out of 10
Very good
(3 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen

Family Apartment, 2 Bedrooms, Kitchen | Living room | TV

Family Apartment, 2 Bedrooms, Kitchen

  • 18 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About this property

The Ilfracombe House Hotel - near Cliffs Pavilion

Victorian guesthouse with free breakfast and restaurant
Along with a restaurant, this smoke-free guesthouse has a bar/lounge and conference space. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
The Ilfracombe House Hotel - near Cliffs Pavilion offers 20 accommodations with free newspapers and coffee/tea makers. This Southend-on-Sea guest house provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Ilfracombe House Hotel - near Cliffs Pavilion. During your stay, you're just a quick walk from Southend Cliff Gardens. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Southend Cliff Gardens and 5 minutes on foot from Genting Casino
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this guest house measures 140 square feet (13 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Ilfracombe House Hotel - near Cliffs Pavilion. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This Victorian Southend-on-Sea guest house is smoke free.

Guests are served a free English breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 10:30 AM.
The Ilfracombe House Hotel - near Cliffs Pavilion has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 6 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between 21 August and 21 August.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 12.00 per room (one-way)
  • Nearby parking fee: GBP 6 per day (16 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Ilfracombe House Hotel - near Cliffs Pavilion offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ilfracombe House
Ilfracombe House Hotel
Ilfracombe House Hotel Southend-on-Sea
Ilfracombe House Southend-on-Sea
Ilfracombe Southend-on-Sea
Ilfracombe House Guesthouse Southend-on-Sea
Ilfracombe House Guesthouse
The Ilfracombe House
The Ilfracombe House Hotel near Cliffs Pavilion
The Ilfracombe House Hotel - near Cliffs Pavilion Guesthouse

The Ilfracombe House Hotel - near Cliffs Pavilion Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 275 out of 463 reviews
Rating 8 - Good. 143 out of 463 reviews
Rating 6 - Okay. 32 out of 463 reviews
Rating 4 - Poor. 8 out of 463 reviews
Rating 2 - Terrible. 5 out of 463 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room with modern clean bathroom. Very friendly and helpful staff. Great breakfast, the full English set us up for the day! We would definitely stay there again, really close to the Cliffs Theatre, so brilliant for staying over after a show.
Stayed 1 night in Oct 2025

10/10 Excellent

Nigel

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

2/10 Terrible

Raymond

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Breakfast was only average staff not to friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience was a good one . Bertie and his wife were very hospitable towards us both and made us welcome to there hotel. Breakfast was excellent they me poached eggs which was well boiled and spot on. The room looked adequate for the money that we paid for and was also clean . We didn't use the bar . If I'm heading to Southend on Sea again ,I would like return again .
Stayed 5 nights in Sep 2025

10/10 Excellent

Kiri

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely place to stay. Great price, clean and friendly.
Stayed 2 nights in Sep 2025

6/10 Okay

susan

Liked: Cleanliness, staff & service
needs updating very old fasioned
Stayed 3 nights in Sep 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Southend Hotel

Lovely hotel. Spotlessly clean everywhere. Facilities in room are excellent including mini fridge. Lovely little bar area and lounge. Good location. Friendly helpful staff. Best breakfast of anty hotel I have stayed in Fresh cooked to order and served to table. Evening meals available. Car park but if full voucher given for on street parking.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay in this family run hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly family owned and run hotel in lively area of Southend. Would definitely recommend and shall go next time I'm in Southend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay at this little hotel, fantastic breakfast, ideal location with free parking. Very clean simply furnished room.
Stayed 2 nights in Aug 2025

8/10 Good

Darvin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Lovely family run hotel. Very friendly.
Stayed 1 night in Jun 2025

8/10 Good

Deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night, good location, free parking
Stayed 1 night in Apr 2025

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and cosy

Excellent stay, breakfast was lovely, also had a veggie option for full English. Bed was really comfortable I slept better there than I do at home. All the staff were friendly and helpful. Evening meal was delicious. As previous reviews have said it is a little dated and worn in places, but it felt like the seaside b&b of yesteryear. We will definitely visit again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacquie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Steve

Stayed 1 night in Jul 2025

8/10 Good

Tony, Southend-on-Sea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had charm, room was spacious, comfy bed, okay breakfast, room had all the little extras most dont. Quick check in, quiet. Good stay overall. Minor cleaning issue noticed on fridge in room. Bathroom very spacious and room had good ventilation.
Stayed 1 night in Jul 2025

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, good food, clean. Woluld stay there again. Only downside on street parking and difficult to find a space near hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Business traveller
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

From friendly staff at arrival, free parking. Fantastic room, perfect breakfast, all staff are great& friendly. Loved our stay and would definitely recommend this hotel
Stayed 1 night in Jul 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo

Stayed 1 night in Jun 2025