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Hotel UMass

2.5 star property

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Photo gallery for Hotel UMass

Lobby
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Premium bedding, in-room safe, iron/ironing board, free WiFi
Premium bedding, in-room safe, iron/ironing board, free WiFi
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Laundry

Explore the area

View in a map
1 Campus Center Way, Amherst, MA, 01003
  • Place, University of Massachusetts Amherst
    ‪1 min walk‬
  • Place, Mullins Center
    ‪6 min walk‬
  • Place, Amherst College
    ‪5 min drive‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel UMass

Hotel with free breakfast, steps from University of Massachusetts Amherst
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site. Housekeeping is not available.
Hotel UMass offers 113 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Hotel UMass. During your stay, you're just a quick walk from University of Massachusetts Amherst. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast offered
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • Steps from University of Massachusetts Amherst and a 3-minute drive from Amherst College
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Hotel UMass also features a library, coffee/tea in common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this Amherst hotel.

Guests are served a free continental breakfast.
The Commonwealth – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee – On-site coffee shop. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 6 per night)

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Reviews

Hotel UMass Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 601 out of 1021 reviews
Rating 8 - Good. 266 out of 1021 reviews
Rating 6 - Okay. 93 out of 1021 reviews
Rating 4 - Poor. 31 out of 1021 reviews
Rating 2 - Terrible. 30 out of 1021 reviews

Reviews

8/10 Good

B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2025

8/10 Good

Michael

Good and convenient for orientation at umass.
Stayed 2 nights in Jun 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was very difficult to find. You have to put in your gps the parking garage to find it. The gaps in the doors made me uneasy staying alone in the room. There was a good 2 inches from floor to door. There were no restaurants to walk to.
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of UMass Amherst campus, the convenience to the college is unsurpassed. The staff welcomed us, accommodated all our requests, was friendly and genuine. The rooms were clean, comfortable, and had everything needed. A++++ one of the friendliest and comfortable places I’ve stayed in a while.
Stayed 3 nights in Jul 2025

8/10 Good

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Leigh

Stayed 2 nights in Jul 2025

10/10 Excellent

Donald

Stayed 2 nights in Jul 2025

10/10 Excellent

Luciene

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short but sweet stay

The staff was very friendly and knowledgeable. The room was clean and relatively modern. The A/C was great!!
Stayed 1 night in Jul 2025

6/10 Okay

Laurence

Travelled with family
Liked: Cleanliness

Good staff. GPS misdirects.

staff was very good. Biggest problem: when you put Hotle name/ or address into GPS it guides you to a driveway in back of another building. You can see your hotel, but no way to get there. It tookme a 1/2 hour to figure out how to get to you. You need to email people in advance to input "Umass hotle garage" in order to get to you. Also parking garage arrow for you is arund the bend instead of when you enter.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 1 night in Jul 2025

8/10 Good

Riad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The environment and natural calmness is unique. Staff and facility cleanness were great. However , parking is far away and challenging to bring stuffs from parking garage to hotel
Stayed 3 nights in Jul 2025

8/10 Good

lisa

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Priya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Convenient location and good value for money. I appreciate how low stress this experience was from booking the room to checkout.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while spending time with your UMASS student! Easy parking, great location, friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Dilbir Singh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jingjing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel in the center of UMass.
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Wonderful gf options
Stayed 1 night in Jul 2025

8/10 Good

lisa

Stayed 1 night in Jul 2025

8/10 Good

Catherine

Stayed 3 nights in Jul 2025

10/10 Excellent

jonathan

Liked: Cleanliness, amenities, property conditions & facilities
property is fine
Stayed 1 night in Jul 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alisa

Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the convenience and ease of staying on campus for orientation.
Stayed 1 night in Jul 2025