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Hotel UMass

2.5 star property

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Photo gallery for Hotel UMass

37-inch LCD TV with cable channels, TV, iPod dock
Property video
Lobby sitting area
Premium bedding, in-room safe, iron/ironing board, free WiFi
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
1 Campus Center Way, Amherst, MA, 01003
  • Place, University of Massachusetts Amherst
    ‪1 min walk‬
  • Place, UMass Fine Arts Center
    ‪6 min walk‬
  • Place, Mullins Center
    ‪6 min walk‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(47 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel UMass

This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site. Housekeeping is not available.
Hotel UMass offers 113 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Hotel UMass. During your stay, you're just a quick walk from Mullins Center. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast offered
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • Steps from University of Massachusetts Amherst and 7 minutes on foot from Mullins Center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Hotel UMass also features a library, coffee/tea in common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this Amherst hotel.

Guests are served a free continental breakfast.
The Commonwealth – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee – On-site coffee shop. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 6 per night)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1004 reviews
Rating 8 - Good. 233 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shannon

Stayed 2 nights in Dec 2025

6/10 Okay

Jean

Stayed 1 night in Nov 2025

6/10 Okay

Vito

Stayed 1 night in Dec 2025

8/10 Good

Sam

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Stayed 1 night in Nov 2025

10/10 Excellent

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and smelled great. The breakfast was great, they had bagels, yogurt, waffle maker, coffee, assortment of teas, cheese sticks, oatmeal, snack bars, bananas apples and mandarins, coffee and an espresso machine. In the evening, they would have an assortment of cookies along with tea and coffee. I would stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ieva

Stayed 2 nights in Nov 2025

10/10 Excellent

Ieva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Nice pastries. So convenient.
Stayed 2 nights in Nov 2025

8/10 Good

Angie

Stayed 1 night in Nov 2025

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes, to all, spotless room (except for the hanger hanging from the valance on the window), staff was helpful and friendly, the beds were comfortable, and the location was very convenient
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy, Lawrenceville

Stayed 1 night in Nov 2025

10/10 Excellent

Ieva

Stayed 2 nights in Nov 2025

10/10 Excellent

Kenneth

Travelled with family
Clean room. Friendly staff at check in and out
Stayed 1 night in Nov 2025

10/10 Excellent

Ellen

Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Ed

Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What's not very well advertised how to get In-N-Out of the hotel parking lot garage.
Stayed 1 night in Nov 2025

8/10 Good

Bruce

Travelled with family
Bathroom tile grout is moldy. Ceiling access panel needs to be painted. Bathroom exhaust fan might not be working. Could use more soap.
Stayed 1 night in Nov 2025

6/10 Okay

Stephanie

Stayed 1 night in Nov 2025

8/10 Good

Kazumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet, convenient location. The only complain is there was no body soap. Overall, it was a good stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Desrie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely!
Stayed 1 night in Nov 2025

6/10 Okay

Jeffrey, Dillsburg

Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Clean room, friendly helpful staff, great view and location
Stayed 1 night in Nov 2025

8/10 Good

jennifer

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and cute room. SUPER location on campus! Only complaint was the coffee at the continental breakfast is was like water.
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Stayed 1 night in Nov 2025

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