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The White Hart Hotel

3.0 star property

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Photo gallery for The White Hart Hotel

Breakfast, lunch and dinner served
Terrace/patio
Single Room | Bathroom | Free toiletries, hair dryer, towels, soap
Deluxe Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
23-25 Holywell Hill, St Albans, England, AL1 1EZ
  • Place, St Albans Cathedral
    ‪2 min walk‬
  • Place, Clock Tower
    ‪2 min walk‬
  • Place, Verulamium Park
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Ensuite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Superior Studio Suite

Superior Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio Suite

Superior Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

The White Hart Hotel

A restaurant, 2 bars/lounges and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a banquet hall are on-site.
The White Hart Hotel offers 15 accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. 45-inch plasma televisions come with cable channels. Additionally, rooms include an iron/ironing board and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The White Hart Hotel. During your stay, you're just a quick walk from St Albans Cathedral. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include meeting rooms and a terrace
  • Steps from St Albans Cathedral and a 4-minute drive from Verulamium Museum
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The White Hart Hotel also features a terrace, a garden, and room service (during limited hours). Free self parking is available.

This 3-star St Albans hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 10 AM for a fee: GBP 10 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1470
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch plasma TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between 11:00 AM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 10 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: GBP 15 for check-in between 11:00 AM and 2:00 PM
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

White Hart Hotel St Albans
White Hart St Albans
The White Hart Hotel Hotel
The White Hart Hotel St Albans
The White Hart Hotel Hotel St Albans

The White Hart Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 120 out of 367 reviews
Rating 8 - Good. 137 out of 367 reviews
Rating 6 - Okay. 60 out of 367 reviews
Rating 4 - Poor. 27 out of 367 reviews
Rating 2 - Terrible. 23 out of 367 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Tim

Liked: Cleanliness, amenities
One man seemed to be covering all jobs, very pleasant, but no one had unlocked the hotel in the morning so there was no breakfast which they refunded me. Wasnt impressed as I then had to find breakast elsewhere
Stayed 1 night in Feb 2026

4/10 Poor

David

Business traveller
Disliked: Amenities
For the cost the room was not acceptable. The shower didn’t work and the hose on the bath taps leaked. The toilet seat was broken. The overall standard of the room was well short of what I would expect for the price.
Stayed 1 night in Feb 2026

2/10 Terrible

Lynda

Liked: Cleanliness
Disliked: Staff & service, amenities
On arrival, at 2:45 (check in was from 2pm) the BBC were there filming & a staff member from The White Hart came out to the carpark to inform us we couldn’t check in till they had finished filming which would be about 5 or 5:30pm. We could have gone straight to our rooms but then not leave & there would be no food or drinks available. We had plans for the evening so too late to cancel but decided to go and get food elsewhere while we waited. In doing so, we got soaked as it was raining heavily. We ended up having an early dinner which was not part of our plan before heading back just after 5. After complaining at reception that we should have been warned in advance (by email or phone call) about not being able to check in until later, all they said was the BBC needed to finish filming, no complimentary drink or food offered as a way of inconveniencing us. I think it was very bad service. We’ve stayed here twice now but will not be returning again as they don’t seem to value their customers.
Stayed 1 night in Feb 2026

10/10 Excellent

laura

Stayed 1 night in Dec 2025

8/10 Good

Karin

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spacious. The bed was comfortable. I found the staff were polite and very helpful. I enjoyed my stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Edoardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very quick, the staff really friendly and the room was lovely.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
What a fabulous friendly welcoming hotel. The receptionist who checked us in was very friendly and helpful. When we had breakfast, we were also impressed with how efficient and friendly the server was. Will definitely return.
Stayed 1 night in Nov 2025

8/10 Good

Ian, Lincoln

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just fine
Stayed 1 night in Oct 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, for the city and train station. The hotel was comfortable with good food. Parking was a little tight. The stairs inside the hotel are a little narrow if you are less able (understandable in such an old building)
Stayed 3 nights in Oct 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I am definitely coming back to stay here

Beautiful room & bar. Great customer service.
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Stayed 3 nights in Sep 2025

6/10 Okay

thomas

Disliked: Cleanliness, property conditions & facilities
This is an old building and showing signs of its age. The breakfast was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice historic hotel, very central, close to cathedral and town centre, and many, many dining options.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one night city break, free upgrade to a double ro
Stayed 1 night in Oct 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique experience

Free parking. Great breakfast. Room interesting as old building, comfortable bed and bathroom great Sloping floor though some may find disconcerting.
Stayed 1 night in Aug 2025

10/10 Excellent

Gerry

Stayed 1 night in Sep 2025

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very cosy quaint hotel. Mind your head on the low beems and doors but all adds to the stay. Beds are very cosy breakfast is lovely
Stayed 1 night in Sep 2025

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights to celebrate my birthday. Our room was on the top floor, very quirky. The room was on a bit of a slope but the furniture was on levelling props. Couldn't see out of the window unless stood on the bed, then could just about see the cathedral. Not double glazed so there was quite a bit of road noise as located on a main road. Mattress could do with replacing. Macerator toilet was rather noisy, however, the shower was the best I've ever used in a hotel, very powerful and lots of hot water. Large TV. Very handy having the free parking and easy walking access in to the town centre. Breakfast was perfect both days and so was the evening meal we had there on our 2nd night. All staff we encountered were lovely and friendly. Would definitely stay here again if visiting St. Albans
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Congratulations to The White Hart and the Staff.

The hotel has amazing resonance with the long history of the local area and the Cathedral. It is perfectly located for all the major features of St Albans. The internal design and style illustrates the long history, back to the late 15th Century. Understand that this does not compare with a 20th Century design; and so much the better for that. The staff were extremely friendly, efficient and always too ready to help; the menus were very good. There is a good private car park immediately behind the hotel.
The White Hart Hotel
Stayed 4 nights in Sep 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, poor bar.

Pleasantly located in St Albans. An historic hotel/pub. Room was pleasant, large. The shower was excellent. Absolutely blasted the water out: no flimsy trickle. However, the room was at the end of a corridor which gave the impression it should have been haunted yet no hauntings or any paranormal phenomena occurred which was disappointing. The bar is below par. Drink elsewhere such as The Boot which is excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Whit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very old building with plenty of charm. Lots of steps and great location.
Stayed 1 night in Aug 2025