6/10 Okay
kelly s.
9 Oct 2025
The biggest reason for the 3 stars is that I think the description intentionally leaves out additional fees. We had 12 people in our party and booked the house because it is listed as an accommodation for 12 people. There is a little blurb in the listing that says "charges may apply for additional people." We had 12 people and the listing is for 12 so obviously I didn't think this applied, as we had no "additional" people. I mistakenly did not pay attention when I made the first payment to the "extra host fees" and did not click on the drop down itemization. I figured the host fees were the service fee and cleaning fee. When I made the next payment I noticed they charged us 300 for "4 extra people." I messaged them and said we had 12 and there were no extras. The house manager said they charge for any extra people over 8. No where in the listing does it state and the house is advertised as a listing for 12 people. The only thing that mentions anything at all about extra people is what I mentioned above, which I did not believe applied because we did not have additional people. They offered to take off half of the extra person fee, but never did. I think this was intentional, otherwise why would you not clarify in the listing? Otherwise, the home was nicer than the pictures. Lots of space. Cleanliness was so so- the primary bathroom downstairs had not been cleaned and the toilet was very filthy and the carpets need to be replaced, but overall we liked the house and neighborh
kelly s.
Stayed 3 nights in Sep 2025









