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Crossroads Inn & Suites

4.0 star property

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Photo gallery for Crossroads Inn & Suites

Room, 2 Double Beds (Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi
Interior entrance
Lobby sitting area
Fireplace
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
980 Kenmount Road, Paradise, NL, A1L 1N3
  • Avalon Mall
    ‪9 min drive‬
  • The Rooms
    ‪13 min drive‬
  • Memorial University of Newfoundland
    ‪13 min drive‬
  • St. John's, NL (YYT-St. John's Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Not Pet Friendly)

Room, 1 Queen Bed, Accessible (Not Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible (Not Pet Friendly)

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette (Not Pet Friendly)

Suite, 1 Bedroom, Kitchenette (Not Pet Friendly) | Living area | 32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Kitchenette (Not Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Pet Friendly)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 2 Double Beds (Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Not Pet Friendly)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 2 Double Beds (Not Pet Friendly)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Kitchenette (Not Pet Friendly)

Room, 1 Queen Bed, Kitchenette (Not Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed, Kitchenette (Not Pet Friendly)

10.0 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Not Pet Friendly)

Room, 1 King Bed (Not Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed (Not Pet Friendly)

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Not Pet Friendly)

Room, 1 Queen Bed (Not Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed (Not Pet Friendly)

9.2 out of 10
Wonderful
(106 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Not Pet Friendly)

Junior Suite, 1 King Bed (Not Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi

Junior Suite, 1 King Bed (Not Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Not Pet Friendly)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 2 Double Beds (Not Pet Friendly)

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Crossroads Inn & Suites

Hotel with free parking, in the vicinity of Avalon Mall
A microwave in a common area, a business centre and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a fireplace at reception. Change of towels is available on request
Crossroads Inn & Suites offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Guests can surf the web using complimentary wired and wireless Internet access. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Crossroads Inn & Suites. During your stay, you'll be within walking distance of Elgin Drive Parkland. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 9 minutes by car from Avalon Mall and 11 minutes from Memorial University of Newfoundland
  • Cats and dogs welcome free of charge (restrictions apply)
WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly Crossroads Inn & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This 4-star Paradise hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Crossroads Inn Paradise
Crossroads Inn Mount Pearl
Crossroads Mount Pearl
Crossroads Paradise
Crossroads Inn Suites
Crossroads Inn & Suites Hotel
Crossroads Inn & Suites Paradise
Crossroads Inn & Suites Hotel Paradise

Crossroads Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 1004 reviews
Rating 8 - Good. 279 out of 1004 reviews
Rating 6 - Okay. 50 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient when I was leaving town early to get to my destination. Very easy to find and get to.
Stayed 1 night in Jun 2025

10/10 Excellent

Gwen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location! Delicious coffee! Comfortable bed, adequate amenities.
Stayed 8 nights in May 2025

10/10 Excellent

Barbara

Stayed 10 nights in May 2025

8/10 Good

Thom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Yuan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Hideo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in May 2025

10/10 Excellent

Ozzie

Stayed 2 nights in May 2025

8/10 Good

Nicola, Longueuil

Stayed 1 night in May 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upgrade from the old crossroads that I remember
Stayed 4 nights in May 2025

10/10 Excellent

darlene

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

8/10 Good

Peg

Stayed 1 night in May 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean. Construction was a bit noisy in am, but improvements will be good.
Stayed 1 night in May 2025

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in May 2025

6/10 Okay

Will

Stayed 1 night in May 2025

6/10 Okay

Rhoda

Stayed 4 nights in May 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay as we have relatives in the area.
Stayed 3 nights in May 2025

4/10 Poor

Allan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were on the ground floor so our room had 2 entrances, one from the outside and one from the main corridor, which was convenient. The room itself seemed to be well insulated as we rarely heard any outside noise. The main entrance was clean and had a sitting area. The internet and parking were free. The pictures of the laundry were deceiving. They showed a newer double stacked full size washer and dryer which would have been great to do 2 loads at once. We found a large single washer and dryer that did not work great and left residue on our clothes. The first room we were given smelled like cat pee. The Inn does accept pets. The carpet is very thin and looks like peel and stick carpet tiles. The bed was not very comfortable and we were waking up with back pain. Depending on the day, sometimes our bathroom was semi clean and other days not. There was no toilet cleaning brush in the room and often the toilet was not cleaned. The TV and cable worked but is not an intuitive system. We stayed 10 days and our credit card was charged the full amount on day 1. The coffee and muffins were disappointing. The cream was bad and the muffins not edible. 1 try was enough. We would not stay there again. We chose the location for convenience but other alternatives are just a short drive away.
Stayed 10 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul and Andrea

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very quiet. Will definitely stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

8/10 Good

Pardeep

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2025

8/10 Good

Corey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025