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Comfort Inn St. Louis - Westport Event Center

Property class: 3

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Photo gallery for Comfort Inn St. Louis - Westport Event Center

Restaurant
Lobby sitting area
Cleanliness standards
Property entrance
Seasonal outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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12031 Lackland Rd, Maryland Heights, MO, 63146
  • Place, Westport Plaza
    ‪2 min walk‬
  • Place, St. Louis Union Station
    ‪20 min drive‬
  • Place, Busch Stadium
    ‪21 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

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About this property

Comfort Inn St. Louis - Westport Event Center

This hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Inn St. Louis - Westport Event Center gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Westport Plaza. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast offered
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and a golf driving range
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 1-minute drive from Westport Plaza and 9 minutes from Hollywood Casino Amphitheatre
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Comfort Inn St. Louis - Westport Event Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the business-friendly Comfort Inn St. Louis - Westport Event Center. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3-star Maryland Heights hotel.

Guests are served a free buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Golf driving range
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (71 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Comfort Inn St. Louis - Westport Event Center Reviews

Reviews

6.8
Rating 10 - Excellent. 264 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 147 out of 1000 reviews
Rating 2 - Terrible. 138 out of 1000 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Melanie

Stayed 2 nights in Jan 2026

8/10 Good

Angela, Maryland Heights

Liked: Amenities, property conditions & facilities
Stay was nice
Stayed 1 night in Dec 2025

4/10 Poor

Leeanna

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Several unsafe strange people staying at and hanging around the hotel.. Carpet dirty in halls and rooms. Refrigerator not cold. We had to ask for towels trash bags amd toilet paper. Had to set the trash bags outside the room. No one ever knocked to clean the room. Hotel manager tried to charge extra money, more than he was suppose to for my pets! This hotel use to be a 4 o 5 star hotel, I know this because I use to work there. Bathtub was leaking! The whole time we were there. Phone in the room not working properly. Keys to room kept malfunctioning. The hotel is huge and has a lot of rooms. I do not see how they stay in business. Hardly anyone was staying at the hotel not even over the weekend. All the other hotels were packed. The hotel is not compared in my eyes eve to a run down motel 6. They even have not upgraded their furniture and facilities. Next time I get a hotel from your web site, and I use it often. I’m going to make sure I get refund insurance also. That is if I use this web site again. The hotel had also a bad odor the smells like uncleanliness.
Stayed 6 nights in Jan 2026

6/10 Okay

Julie

Travelled with family
Disliked: Cleanliness
A little run down, dirty carpets in my room, some mold in bathroom, beds are small and low to the ground
Stayed 3 nights in Dec 2025

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jun 2025

10/10 Excellent

Alicia

Stayed 1 night in Jan 2026

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Room appeared clean but very worn. Carpet had many stains. The outlet plugs, my CPAP machine, hair appliances were holding on for dear life to stay connected . The bathroom door smacked the shower curtain rod when you enterer, husband thought someone was knocking on the door. When using the shower, the knob to make the water go to the shower overhead would barely move causing low flow on the shower head and most water still running out the faucets. Didn’t have breakfast but did have some good hot coffee from the breakfast bar with several creamer options.
Stayed 1 night in Dec 2025

6/10 Okay

Ieasha

Liked: Staff & service
It was ok one of the rooms had roaches
Stayed 1 night in Dec 2025

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was picked over by the time I arrived but staff was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot. Great staff - they had some recommendations for local sites that were much appreciated. Breakfast could be better... But there were choices.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast choices were OK but the quality of the scrambled eggs was really low. They had no flavor. The hotel seemed safe. The room appeared dated but everything worked.
Stayed 2 nights in Nov 2025

6/10 Okay

Annie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room in general was not clean. The drapes over the A/C were black and weren’t properly hung. The mirror and picture frames in the bathroom were both damaged and peeling. The floors were not freshly vacuumed and under the sink was dirty. The sink and shower faucets leaked. The door to the door was not hung straight so it was difficult to close. We were supposed to have a non smoking room but there was definitely a lingering odor that they appeared to try to cover up. One of the luggage carts sounded like it was going to fall apart when it was pushed.
Stayed 1 night in Nov 2025

6/10 Okay

Alex

Disliked: Cleanliness, amenities
Hotel waited until after booking to say there actually was no airport shuttle. Room itself was in OK condition, but all of the outlets were loose and most didn't work well enough to power electronics. Loud rattling noises intermittently from the fridge and AC system, and the inside of the fridge was dirty with some things from a previous resident there.
Stayed 2 nights in Nov 2025

2/10 Terrible

kim

Disliked: Cleanliness, amenities, property conditions & facilities
There were cockroaches in the room and hallway. Not clean and poorly managed.
Stayed 1 night in Nov 2025

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained floors. Dirty bathroom. Very loud floor. Had to freeze my debit cards while on a cross country trip. I believe one of your employees used my card to pay a $400 electric bill. It happened one hour after we left.
Stayed 1 night in Nov 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in the room. Room not up to par. We had to buy cleaner because the rooms were not clean. Wouldn’t recommend.
Stayed 5 nights in Oct 2025

2/10 Terrible

Andrew

room was bad. drain was clogged, water was boiling hot on the lowest setting, none of the outlets in our room worked well because the outlets were very loose.
Stayed 1 night in Oct 2025

4/10 Poor

Cliff

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad smell in lobby, hallway, room,etc...needs updated
Stayed 1 night in Oct 2025

4/10 Poor

Nan Je

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Online on expedia they mentioned that an airport shuttle is available. However, when you call the hotel for the shuttle they tell you there is none. The rooms are outdated. The microwave in the room was very old. It was giving 1970s. The carpet in the lobby was stained and old. The staff had good service and were very nice to their guests.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Sep 2025

2/10 Terrible

Ryan

Stayed 4 nights in Oct 2025

2/10 Terrible

Clinton, Alexandria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Bed bugs, carpet stains, broken windows, running faucets, basically awful in every way except the friendly front desk person.
Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the price
Stayed 1 night in Oct 2025

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