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Comfort Inn St. Louis - Westport Event Center

3.0 star property

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Photo gallery for Comfort Inn St. Louis - Westport Event Center

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Property amenity
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View in a map
12031 Lackland Rd, Maryland Heights, MO, 63146
  • Westport Plaza
    ‪5 min walk‬
  • Hollywood Casino Amphitheatre
    ‪8 min drive‬
  • Hollywood Casino
    ‪10 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(49 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(31 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Business Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Best Western Plus St. Louis West-Westport

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,002 reviews
The price is €84
includes taxes & fees
14 Sept - 15 Sept
Best Western Plus St. Louis West-Westport

About this property

Comfort Inn St. Louis - Westport Event Center

Pet-friendly hotel connected to the convention centre in Maryland Heights with free breakfast
This hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Comfort Inn St. Louis - Westport Event Center gets high marks from our customers. During your stay, you'll be connected to the convention centre and within walking distance of Westport Plaza. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 9 minutes by car from Hollywood Casino Amphitheatre and 12 minutes from Ameristar Casino St. Charles
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Comfort Inn St. Louis - Westport Event Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Comfort Inn St. Louis - Westport Event Center. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3-star Maryland Heights hotel.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (71 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Comfort Inn St. Louis - Westport Event Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 269 out of 1005 reviews
Rating 8 - Good. 275 out of 1005 reviews
Rating 6 - Okay. 192 out of 1005 reviews
Rating 4 - Poor. 145 out of 1005 reviews
Rating 2 - Terrible. 124 out of 1005 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Katherine

Stayed 2 nights in Jun 2025

4/10 Poor

Brian

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The room was very comfortable. The bathroom needs some upgrading. The carpets are badly worn, especially in the hall, and the hallways are poorly lit. There were crowds of people hanging around the lobby all day and all night. Lots of people smoking and vaping in front of the entrance. A very disappointing and unpleasant experience.
Stayed 1 night in Jun 2025

2/10 Terrible

Thomas

Stayed 1 night in Jun 2025

8/10 Good

Kristina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

4/10 Poor

Drew, Fort Dodge

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I called to confirm my reservation and the guy that answered the phone sounded annoyed, not trying to understand the questions I was asking, the man hung up on me before I can say “thank you.” When I arrived at the hotel to check in the guy same who I talked to on the phone was ignoring me while I was waiting to be checked in I was the only one at the desk after a couple of minutes he finally checked me in. That evening I went to the desk for more towels no one else was waiting at the desk it was just me and my friend. I asked “Excuse me can I have some towels?” The same man looked at me then started texting on his phone. I was waiting 2-3 minutes, before he acknowledged me. He gave me the towels then asked me in an irritated voice “you need anything else?” 30-45 minutes later I called the desk for some silverware and the same dude said “Yeah, it will be a few minutes. Your gonna have to come the lobby and get it”. I will not be coming back to the hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Leslie

Stayed 4 nights in May 2025

2/10 Terrible

Leslie

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
There was mold in the bathroom under the sink next to the towels and also around the toilet. I showed the front desk pictures that I took when I checked out. I asked to email pictures to the front desk so they could have maintenance take care of the repairs.
Stayed 1 night in May 2025

8/10 Good

danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was dated and decor was old BUT, it was clean and comfortable. Breakfast was great too and the front desk people were very nice.
Stayed 1 night in May 2025

10/10 Excellent

Margot

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The buffet breakfast had a great variety and was delicious. The business center was very convenient as we needed to print a couple of documents. Comfort Inn - Westport Event Center had everything we needed for a comfortable stay. The only issue we had was the faucet in the bathtub leaked water. We let the front desk know about it, and they told us the maintenance will look at it in the morning.
Stayed 1 night in May 2025

8/10 Good

Wilton

Stayed 2 nights in Apr 2025

8/10 Good

Kazunori

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very convenient location. Easy access to interstates. Didn't like the fact that the employees were smoking pot outside my window and the smell was sucked in to the room by my AC. My mistake to not ask for a new room.
Stayed 3 nights in May 2025

4/10 Poor

Belinda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs a facelift. The beds are comfortable and the room spacious. But the barhroom smelled of mold. Ubder the rim of the sink, the over flow drain and the pipe under the sink are covered in mold. I took pictures. There is no excuse for this. I am highly allergic to mold and will be sick the rest of the week. Do not stay in room 321!
Stayed 1 night in May 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Monte

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Bed is awesome very comfortable and shower were great too! Only thing hallway need fresh up or remove new carpet and even elevator need fresh smell too
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

2/10 Terrible

Chanel

Disliked: Staff & service
Worst staff ever!!!!
Stayed 1 night in May 2025

6/10 Okay

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the lights and plug in fixtures didn’t work
Stayed 1 night in Apr 2025

10/10 Excellent

Diminique

Stayed 1 night in Apr 2025

8/10 Good

Suheir

Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely friendly and helpful
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fair quality but had friendly staff
Stayed 1 night in Apr 2025

4/10 Poor

Amber

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to things, but didn't have clean towels for room, tub didn't drain properly and food was coming through sink through the drain
Stayed 2 nights in Apr 2025

2/10 Terrible

Nicholas, Cedar Rapids I

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You walk in and the lobby is nice and looks updated. That is about the only good part about this hotel. The front desk worker is in plain sight and doesn’t come help me for a few minutes and was just sitting on his phone. Check in was smooth but once you leave the lobby there is a strong odor of marijuana in every hallway. You cannot use the side doors only the front doors but there is no parking in the front and have to walk around the building. The room is so outdated and the whole hotel needs to be revamped. The room itself when you first walk in seems decent but there is a distinct smoke odor even in a non smoking room. In my daughter’s room there was a black bug in the bathroom. Luckily we are only staying here for the night and moving on as soon as we can.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking was limited Staff was exceptionally helpful . I would stay here again
Stayed 1 night in Mar 2025