Embassy Suites by Hilton St. Louis St. Charles

3.5 star property

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Photo gallery for Embassy Suites by Hilton St. Louis St. Charles

Lobby
Reception
1 bedroom, premium bedding, in-room safe, desk
Coffee shop
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
2 Convention Center Plz, St. Charles, MO, 63303
  • St Charles Convention Center
    ‪1 min walk‬
  • Ameristar Casino St. Charles
    ‪19 min walk‬
  • Hollywood Casino
    ‪8 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 5
  • 1 King Bed

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Presidential Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (Wellness, In-room air purification)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 1 King Bed

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(88 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Embassy Suites by Hilton St. Louis St. Charles

Pet-friendly hotel connected to the convention centre in St. Charles with free breakfast
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free self parking, a free area shuttle and a free manager's reception. Other amenities include a bar/lounge, a coffee shop/cafe and WiFi in public areas.
Embassy Suites by Hilton St. Louis St. Charles offers 296 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton St. Louis St. Charles. During your stay, you'll be connected to the convention centre and just a quick walk from St Charles Convention Center. Features include free self-parking, a free area shuttle and a free manager's reception.
  • Free buffet breakfast served daily
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute drive from Ameristar Casino St. Charles and a few minutes from Hollywood Casino Amphitheatre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton St. Louis St. Charles offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

A business centre, meeting rooms, and limo/town car service are available. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton St. Louis St. Charles. Free self parking is available.

This 3.5-star St. Charles hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton St. Louis St. Charles has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles Hotel
Embassy Suites St. Louis St. Charles Hotel
Embassy Suites St. Louis Hotel
Embassy Suites St. Louis St. Charles
Embassy Suites St. Louis
Embassy Suites St. Louis St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel
Embassy Suites by Hilton St. Louis St. Charles St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel St. Charles

Embassy Suites by Hilton St. Louis St. Charles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 683 out of 1086 reviews
Rating 8 - Good. 216 out of 1086 reviews
Rating 6 - Okay. 93 out of 1086 reviews
Rating 4 - Poor. 50 out of 1086 reviews
Rating 2 - Terrible. 44 out of 1086 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Patrick

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Reserved a PURE WELLNESS suite because my wife has extreme sensitivity to mold. Got to the hotel (used the digital check-in feature) and walked in to a room with VISIBLE mold in it, an air purifier that wasn't even turned on, and the obvious musky smell of mold growth. We did NOT stay in the hotel and will be going through Expedia for a full refund.
Stayed 1 night in Jun 2025

6/10 Okay

Donia

Mike the bartender definitely deserves a shout out! He was the best part our stay! He treated my husband and myself with such kindness and it was appreciated! Dee and Nia
Stayed 2 nights in May 2025

8/10 Good

Christine

Travelled with group
Liked: Property conditions & facilities, room comfort

Great stay

Great stay, the shower rod was loose so the shower curtain wouldn’t stay in place
Stayed 2 nights in May 2025

6/10 Okay

Kenneth, Little Elm

Travelled with family
Liked: Cleanliness, amenities
Slow bussing at breakfast led to buildups of dirty dishes and dirty tables; weak A/C; clogged shower drain
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean,quiet, very nice!
Stayed 1 night in May 2025

2/10 Terrible

Ashley

Stayed 1 night in May 2025

6/10 Okay

Julie

Stayed 3 nights in May 2025

4/10 Poor

Thomas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Never again

After specifically asking not to be right next to the elevator, we were put in the room closest to the elevator. We called room service twice to get replacements for feather pillows (allergic) and got a voicemail with promise of a callback that never happened. So we were short 3 pillows. Breakfast buffet was poorly marked vs the made to order. The line for made to order was very long because the buffet food was mostly cold (eggs, sausage). Kids were running thru the elevator lobby and screaming late into the night.
Stayed 1 night in May 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slept like a baby!

I slept like a baby. I loved how dark the room was and the comfortable bed.
Stayed 5 nights in May 2025

4/10 Poor

mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

BEVERLY

Stayed 1 night in Apr 2025

8/10 Good

Aspen

Stayed 1 night in Apr 2025

8/10 Good

Giuseppe, Hanover

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are so clean
Stayed 1 night in May 2025

8/10 Good

Mary

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love there free breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Tangie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars

Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Stayed 3 nights in Apr 2025

2/10 Terrible

mark

Travelled with family
Disliked: Staff & service
Just terrible. Stayed here many times. Bar staff is great but the check in is a nightmare.
Stayed 1 night in May 2025

8/10 Good

Elias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in system was slow. Not enough luggage carts.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Dinner was delicious. Very Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic hotel.
Stayed 1 night in Apr 2025