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Embassy Suites by Hilton St. Louis St. Charles

3.5 star property

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Photo gallery for Embassy Suites by Hilton St. Louis St. Charles

Lobby
Reception
Meeting facility
1 bedroom, premium bedding, in-room safe, desk
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
2 Convention Center Plz, St. Charles, MO, 63303
  • Place, St Charles Convention Center
    ‪1 min walk‬
  • Place, Ameristar Casino St. Charles
    ‪19 min walk‬
  • Place, Hollywood Casino
    ‪8 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Non Smoking

LCD TV, pay films

Presidential Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(89 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed (Wellness, In-room air purification)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Embassy Suites by Hilton St. Louis St. Charles

Pet-friendly hotel connected to the convention centre in St. Charles with free breakfast
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free buffet breakfast, free self parking and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and WiFi in public areas.
Embassy Suites by Hilton St. Louis St. Charles offers 296 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton St. Louis St. Charles. During your stay, you'll be connected to the convention centre and just a quick walk from St Charles Convention Center. Features include free self-parking and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute drive from Ameristar Casino St. Charles and a few minutes from Hollywood Casino Amphitheatre
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton St. Louis St. Charles offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton St. Louis St. Charles. Free self parking is available.

This 3.5-star St. Charles hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton St. Louis St. Charles has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles Hotel
Embassy Suites St. Louis St. Charles Hotel
Embassy Suites St. Louis Hotel
Embassy Suites St. Louis St. Charles
Embassy Suites St. Louis
Embassy Suites St. Louis St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel
Embassy Suites by Hilton St. Louis St. Charles St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel St. Charles

Embassy Suites by Hilton St. Louis St. Charles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 654 out of 1043 reviews
Rating 8 - Good. 206 out of 1043 reviews
Rating 6 - Okay. 93 out of 1043 reviews
Rating 4 - Poor. 47 out of 1043 reviews
Rating 2 - Terrible. 43 out of 1043 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deneen

Stayed 1 night in Jul 2025

8/10 Good

Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe and friendly staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Deneen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and friendly,
Stayed 1 night in Jul 2025

4/10 Poor

Wesley

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast at Embassy Suites is usually the best. Not at this location. The cleanliness, staffing, and lack of food available on the buffets was terrible. The cold pitcher of creamer for the coffee was odd tasting and even the Heinz ketchup tastes like it had turned. They were constantly out of silverware and you had to pick through plates to find one that didn’t have food particles still stuck to it. Sorely dissappinting!
Stayed 1 night in Jul 2025

8/10 Good

Lila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet to
Stayed 1 night in Jul 2025

2/10 Terrible

Andrea

Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremy, Temecula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Jul 2025

4/10 Poor

Julie

Business traveller
Disliked: Amenities, property conditions & facilities
I’m usually a big fan of Hilton, but this stay was a letdown from start to finish. While the rooms were spacious, they were in poor condition, the air conditioner was incredibly loud and positioned near the bed, and the toilet made noise constantly and could be heard from the bedroom. As a Hilton Honors member, I’ve come to expect certain perks, but not this time. No welcome benefits. The hotel was clearly understaffed: long lines at the bar made the complimentary drink perk feel like a joke, and the restaurant had slow service with dirty tables everywhere. Not exactly a relaxing or appetizing atmosphere. I reserved two rooms for a one-night stay and paid around $350 per room, but when I asked to stay until 1pm to take a work meeting, even offering to pay, I was denied. Bottom line: I paid a premium price for a frustrating, noisy, understaffed, and ultimately disappointing experience. Hilton can do better — and usually does.
Stayed 1 night in Jul 2025

2/10 Terrible

Tamia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Di
Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Amber Or Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Tameca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Stayed 2 nights in Jul 2025

10/10 Excellent

Donald

Stayed 4 nights in Jul 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Jasmine

Travelled with family
Disliked: Amenities
My room has been hot since I got here the swimming pool was not cleaned properly my bathroom sink has built up water stains .
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Tiara

Stayed 1 night in Jun 2025

6/10 Okay

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was horrible. The sausage was rubbery, the pancakes were soggy, and the website talked about fresh omelets. Precooked omelets with some cheese inside with topping you could put on top. I saw so many plates left that were not even finished. Everything else was great how can they mess this up so bad?
Stayed 1 night in Jun 2025

8/10 Good

Sinhareb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as good as expected, the only thing i had a roon with two beds and i got a bed and a pull out.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Right off the highway. Easy access. The staff was amazing and friendly. Very willing to help in any way. Assistant General Manager, Geneva, texted me when we got to our rooms to make sure we had everything we needed.
Stayed 1 night in Jun 2025

6/10 Okay

emily

Room was pretty clean with comfortable bed. The pool was very dirty and water had a bad odor. Breakfast was cold and there wasn’t a clean table to sit at. If you are going on the weekend expect a big crowd.
Stayed 1 night in Jun 2025

6/10 Okay

Dusti, Burr Oak

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This Embasy Suites lacked cleanliness. I was really disappointed. My son slept on the pull out sofa and woke up with bug bites all over him. The hotel is in a great location, but needs better attention to tje cleanliness.
Stayed 1 night in Mar 2025

4/10 Poor

Lauren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The comforter was dirty, the air conditioner made the closet frame rattle which was very loud, the bed was rock hard, the breakfast bar was poorly stocked and the food on the hot bar was cold. There was no bread for toast or glasses for juice. There was no creamer for the coffee. The fire alarms incorrectly went off several times even after midnight and the elevators were shut off for over an hour. Towels were requested and never were delivered then I went to the front desk to get towels and they didn’t have any wash clothes. There was trash around all the landscaping and sidewalks in the front.
Stayed 2 nights in Jun 2025