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The Arch Convention Hotel

3.5 star property

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Photo gallery for The Arch Convention Hotel

Lobby
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas, pool loungers
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • Dome at America’s Center
    ‪9 min walk‬
  • Busch Stadium
    ‪14 min walk‬
  • Gateway Arch
    ‪16 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room (King Hearing Mobility Access)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (King Hearing Mobility Access)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Roll in Shower Access)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (One Queen Roll in Shower Access)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite

  • 24 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Single Room (King Bed Room)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Basic Single Room (King Bed Room)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (One Queen Hearing Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Executive King Room)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Basic Room (Executive King Room)

  • 20 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room (Two Queen Hearing Mobility Access)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (Two Queen Hearing Mobility Access)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room (Executive King Mobility Access)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (Executive King Mobility Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (One Queen Hearing Mobility Bathtub)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Classic Room (One Queen Hearing Mobility Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room (Two Queen Bed Room)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Basic Double Room (Two Queen Bed Room)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.3 out of 5, Excellent, (1062)
The price is €216
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includes taxes & fees
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About this property

The Arch Convention Hotel

Hotel with an indoor pool, a quick walk to America's Center Convention Complex
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, a conference centre and self parking.
The Arch Convention Hotel offers 293 accommodations with a safe and free newspapers. Beds feature down duvets. 50-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a bath, complimentary toiletries and hairdryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at The Arch Convention Hotel. During your stay, you're just a quick walk from Washington Avenue Historic District. Free WiFi in public areas, a free manager's reception and an indoor pool are available.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of America's Center Convention Complex and Dome at America’s Center
The Arch Convention Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Arch Convention Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star St. Louis hotel is smoke free.

The hotel hosts a free manager's reception daily.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 14 December 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

The Arch Convention Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 331 out of 1016 reviews
Rating 8 - Good. 291 out of 1016 reviews
Rating 6 - Okay. 175 out of 1016 reviews
Rating 4 - Poor. 94 out of 1016 reviews
Rating 2 - Terrible. 125 out of 1016 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

James

Stayed 2 nights in Feb 2025

6/10 Okay

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for breakfast to be told they didn’t actually have it
Stayed 1 night in Feb 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort

So-so

We had to get our room changed. The first room had a toilet that would not stop running and it wouldnt drip below 76 degrees. The lady at the front dest until 11pm was so nice and helpful. The second room was huge and much better!
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Rude staff and parking is limited. Staff warned people that there’s a good possibility that your vehicle will get broke into.

10/10 Excellent

Rashae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This was a great area to stay. It was quiet in our room and we were able to walk to several of our destinations. Lashona at the front desk was wonderful. They gave a recommendation for breakfast, it the place was so amazing!
Stayed 1 night in Feb 2025

8/10 Good

Abriana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Maurice

Stayed 2 nights in Feb 2025

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities

This place needs repair

Shower leaking from ceiling above. Water puddle under carpet by bed. Said they offered breakfast then did not. Kitchen under repair? No usb charge in room? Worst experience I’ve had ever.
Stayed 1 night in Feb 2025

10/10 Excellent

Kaira

Stayed 1 night in Feb 2025

4/10 Poor

Robert

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service

Place needs work! False offer!!!

Shower had wall leak bubbling behind paint Floor on Bathroom side was soaked? It would soak my socks in seconds? Phone in room did not work? Odd? Surprised they would rent in this shape? Also no breakfast as advertised? Said kitchen is under repair? Sad. Misrepresentation of their room offer. I booked 2 nights. Bait and switch deal! NG!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

1 Working Elevator

With this being a 5 story hotel, I disliked that only 1 elevator worked.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Property conditions & facilities
Door keys did not work , restaurant was closed , pool water cold , ice makers broken or not there , limited parking and smelled like marijuna.

10/10 Excellent

Callie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

Carolina

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Angerlin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Travelled with family
Disliked: Property conditions & facilities
Pool didnt work bullet holes in rhe windows and elevator smells like weed everywhere

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Mahogany

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not the best

Cleanliness was very well . But the parking was out of control coming from miles away I wasn’t expecting to have to park my vehicle miles away . They was no breakfast as stated and it was an additional $50 hold on my card check out days ago still haven’t received my refund . On top of the weed smell was very loud and uncomfortable.
Stayed 2 nights in Feb 2025

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Holiday Inn DO BETTER!!

Thia hotel needs some maintenance done. Out of 3 elevators, only 1 worked and it actually quit for several hours! Parking was also horri ble. They also need to enforce the NO SMOKING in this hotel!! It Reeked of marijuana. Real nice guys for all the families there with their kids for a Monster Truck show.
Stayed 1 night in Jan 2025

8/10 Good

Adalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Howard C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again.

Nice place to stay. Friendly and helpful staff. Clean and comfortable. We have no complaints.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joelia

Good
Stayed 1 night in Jan 2025