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Red Roof Inn St Louis - Westport/ Maryland Heights

2.0 star property

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Photo gallery for Red Roof Inn St Louis - Westport/ Maryland Heights

Exterior
Lobby
Superior Room, 1 King Bed (Smoke Free) | Blackout curtains, free cots/infant beds, free WiFi, bed sheets
Lobby
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
11837 Lackland Rd, Maryland Heights, MO, 63146
  • Westport Plaza
    ‪9 min walk‬
  • Hollywood Casino Amphitheatre
    ‪9 min drive‬
  • Hollywood Casino
    ‪10 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed (Smoke Free)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed (Smoke Free)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Double Beds (Smoke Free)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed (Smoke Free)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn St Louis - Westport/ Maryland Heights

Hotel in Maryland Heights with free parking
Coffee/tea in a common area, a business centre and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services and a banquet hall are on-site.
Red Roof Inn St Louis - Westport/ Maryland Heights offers 158 accommodations, which are accessible via exterior corridors and feature free toiletries and blackout curtains. Flat-screen televisions come with premium cable channels.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Red Roof Inn St Louis - Westport/ Maryland Heights, you'll be within walking distance of Westport Plaza. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, laundry facilities and a lift
  • 9 minutes by car from Hollywood Casino Amphitheatre and 12 minutes from Ameristar Casino St. Charles
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business centre on site. Red Roof Inn St Louis - Westport/ Maryland Heights also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Maryland Heights hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn St Louis Westport
Red Roof Inn St Motel Westport Louis
Red Roof Inn St Louis Westport Motel Maryland Heights
Red Roof Inn St Louis Westport Motel
Red Roof Inn St Louis Westport Maryland Heights
Red Roof Inn St Louis Westport
Red Roof Inn St Louis - Westport/ Maryland Heights Hotel

Red Roof Inn St Louis - Westport/ Maryland Heights Reviews

Reviews

5.4
Rating 10 - Excellent. 116 out of 1000 reviews
Rating 8 - Good. 181 out of 1000 reviews
Rating 6 - Okay. 216 out of 1000 reviews
Rating 4 - Poor. 171 out of 1000 reviews
Rating 2 - Terrible. 316 out of 1000 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Tera

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did not stay. And the refund process is a challenge as they do not cooperate but work wound the issue at hand. They should not sell rooms if they’re not completely renovated, freshly painted and not fully furnished with amenities. The individuals staying below were having their room gutted and cleaned as it unsanitary. They double charged my incidental fee which also became a nuisance.
Stayed 1 night in Jun 2025

2/10 Terrible

Nichole

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

First room was dirty. Second room was hot, only 3 flat pillows and when we requested more they said no, only one bath towel overall all property dirty.
Stayed 1 night in Jun 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Stay was great! All the staff was very friendly, rooms were clean and stocked, nice and quiet, no signs of any bugs, and linens were fresh. We never felt unsafe and will definitely be back! Easy walking distance to multiple gas stations also!
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not even the TV worked

Stayed 3 nights in May 2025

8/10 Good

Lawrence

Ok
Stayed 1 night in May 2025

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
The first room had water coming up from the floor in the bathroom. Service person was reluctant to give us a new room. Only after asking for money back did service person give us a new room. The new room was much nicer and no water leakage.
Stayed 2 nights in May 2025

6/10 Okay

tanya

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Ok for an old motel

Very nice stay. This place was previously an older motel so there are not many upgrades Staff made the stay well worth the while
Stayed 2 nights in May 2025

6/10 Okay

LaJuanda

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Too much police activity

I was needing somewhere to stay temporarily while I get permanent housing setup. Police where always there. Office stay bams on doors like police right at checkout. My bed was broken and our mini fridge leaked. Asked for a different room but never got one. Oh and let's not forget my daughter's lil purse was stolen. She dropped it going up the steps. Came back to get it and it was gone but her debit card had been used to charge SHEIN purchases and ID was never turned in. Yeah, never again!
Stayed 2 nights in Mar 2025

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities
Tv doesn’t work. Dresser was broken. Fire alarm keeps beeping.
Stayed 1 night in Apr 2025

2/10 Terrible

Martha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property states it’s smoke free but once stepping out of my vehicle it smelled like weed terribly at both buildings. Definitely felt unsafe. There was mattress leaning against the building trash everywhere. Mattress laying on the floor next to the dumpsters. I went to the front desk to state I was not staying because of reasons stated and he said he could not take a note of it for me to call the manager in the morning. I even suggested to the person behind me exactly why I wasn’t staying.
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

Atawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does require a $50 deposit. If you pay in cash, you get it back same day of check out. They do daily room service, you can decline if your tbere when they knock. But if you’re there, they’ll clean it, which was great. New bed sheets and towels during my whole stay. Out of all the hotels i stayed out, tbis is my favorite. I stayed here 2x and will continue to go back.
Stayed 1 night in Apr 2025

4/10 Poor

Chauncey

Stayed 1 night in Apr 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Michelle

Stayed 1 night in Apr 2025

2/10 Terrible

Daryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where do I start?! The 1st room they gave us was so nasty it smelled like mildew and cigars not to mention the first night I got bite by either bed bugs or a spider on my legs , neck and arm. Even after I cleaned the room and mop, sweep it you could still smell whatever was lingering around in there. After I complained they gave me another room that wasn’t that much better the bed linens were dirty with stains on it , the tub had mildew in it and the shower curtain was dirty. The second night I stayed there I left my dog in the room while I went and made an errand I came back to my dog not in my room only to find her running from beside the building which means someone entered my room to do I don’t know what and let my dog run out and I don’t know how long she had been outside bc I had been gone for at least 5 hours. When I went to the front desk and complained the ppl acted like they didn’t know what was going on or why someone was in my room nothing was cleaned so it wasn’t for housekeeping. If I could give this place -0 stars I would I’d rather sleep in my truck in the cold than stay here ever again. The whole time I was there I was itching. The pictures on the internet are deceiving it looks nothing like they portray it to be. Do yourself a favor and spend your money somewhere else!!
Stayed 7 nights in Apr 2025

6/10 Okay

Noel

Stayed 1 night in Apr 2025

2/10 Terrible

Kristopher

Stayed 3 nights in Apr 2025

6/10 Okay

Kristopher

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

jereny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was truly Amazing
Stayed 2 nights in Mar 2025

2/10 Terrible

brittany

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have a microwave didn’t have a mini fridge didn’t have a remote shower didn’t work had to call front desk to come fix the shower and bring a remote . Windows was so nasty you could barely see out of them . I do not recommend staying here at all. Worst experience ever and we had our kid with us !!
Stayed 1 night in Mar 2025