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Crystal Hotel

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Photo gallery for Crystal Hotel

Sauna, steam room, body treatments, deep-tissue massages
Piano bar
Reception
Front of property
Sauna, steam room, body treatments, deep-tissue massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Via Traunter Plazzas 1, St. Moritz, GR, 7500
  • Place, St. Moritz Leaning Tower
    ‪3 min walk‬
  • Place, Lake St. Moritz
    ‪6 min walk‬
  • Place, Rhaetian Railway
    ‪8 min walk‬
  • Airport, St. Moritz (SMV-Samedan)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Piz Nair Suite

Piz Nair Suite | Premium bedding, down duvets, minibar, in-room safe

Piz Nair Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Bernina Suite

Bernina Suite | Premium bedding, down duvets, minibar, in-room safe

Bernina Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down duvets, minibar, in-room safe

Classic Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed | Premium bedding, down duvets, minibar, in-room safe

Classic Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Crystal Hotel

This smoke-free hotel features a full-service spa, a restaurant and a health club. Buffet breakfast is free. Other amenities include a bar/lounge, a sauna and valet parking.
Crystal Hotel offers 74 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Digital televisions are provided.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This St. Moritz hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Crystal Hotel. During your stay, you're just a quick walk from Lake St. Moritz. Free breakfast, free train pick-up service and a full-service spa are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Grissini
  • Valet parking available for a fee
  • Treat yourself to deep-tissue massages, Ayurvedic treatments or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by foot from Lake St. Moritz and a 2-minute drive from San Karl St. Moritz-Bad Church
  • Free train station pick-up and train station drop-off shuttle service
  • Pets welcome for a fee
Crystal Hotel offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served.

Event space at this hotel measures 2034 square feet (189 square metres) and includes conference space. Multilingual staff, ski storage, and complimentary newspapers in the lobby are also featured at the luxury Crystal Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. For a fee, parking is available.

This 4.5-star St. Moritz hotel is smoke free.

Guests are served a free buffet breakfast.
Grissini – This restaurant specialises in Mediterranean cuisine.
Crystal Piano bar – On-site piano bar. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 7:00 AM to 9:00 PM
  • Ski shuttle nearby
  • Free train station drop-off
  • Valet parking on site (CHF 30 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crystal Piano bar
  • Grissini

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Ice skating
  • Pilates classes
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,034 square feet of conference space

Outdoors

  • In the mountains

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1962
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per day.
  • Cots (infant beds) are available for CHF 25 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.45 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CHF 30.00 per day (in/out privileges)
  • Pet fee: CHF 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 25 per day
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Crystal Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Crystal Hotel St. Moritz
Crystal St. Moritz
Crystal Hotel Hotel
Crystal Hotel St. Moritz
Crystal Hotel Hotel St. Moritz

Crystal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 373 out of 586 reviews
Rating 8 - Good. 172 out of 586 reviews
Rating 6 - Okay. 31 out of 586 reviews
Rating 4 - Poor. 8 out of 586 reviews
Rating 2 - Terrible. 2 out of 586 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hassan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, wonderful room, great location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently located close to ski lift and rentals. Staff were very personable, friendly and helpful. Check in-out was efficient.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing staff , the free shuttle to train station is highly appreciated.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

MIRELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely we gonna book again this hotel when we coming back in this amazing place
Stayed 1 night in Dec 2024
Verified

8/10 Good

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good hotel and nice staff
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay. Great breakfast too!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

chanhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful area and hotel staff are very friendly and helpful when you need it.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Gazmend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staff, perfect food and perfect location
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Novilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the amenities pools and sauna perfect for after long day of skiing food was good and friendly staff.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Stanley

Great Staff great property We loved our suite We will stay there again
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic team and great location
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful hotel in the heart of St Moritz! Staff and breakfast were amazing! Welcome gift, a chocolate, and gave me a ride to the train station!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Chiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super clean with high quality furnitures. Nice bathroom with a big tub. Def. 5!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness
Room was spotless, hotel super convenient and the front desk staff could not have been more helpful with recommendations for things to do and how to access them. A bonus was cards to access the bus system and funicular. Just an all around great stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Siana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! We were very happy! The check-in fast and efficient, clean and cozy rooms, staff very polite and helpful! Nice breakfast! Great location! We will be back!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Magdalena

Liked: Cleanliness, staff & service
Staff, gym, cleaning and location were very good! Breakfast OK and rooms OK
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend.

Very accommodating staff that was very engaging and interested in your needs. The only detraction would be that the sliding door in the single room whistles and leaked when the wind blew.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at the front desk - we felt welcome from the first moment. Convenient free shuttle to the train station was very much appreciated.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was spotless clean, the staff was extremely helpful and friendly. The location is good, breakfast was great. I highly recommend it and would use it again when I am in Lugano again.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel though the room was small and overlooking a road and some building work. The shared facilities were pleasant and the breakfast was fabulous! Very central! Highlight was the staff .. couldn’t have been any friendlier!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with the great location and very spacious rooms. Highly recommended.
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very central to all the amenities in St.Moritz. Clean, safe, nice restaurant with a great breakfast. Spa services are good, with dry sauna, steam room, but no pool or hot tub.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and knowledgeable staff. Delicious food. Very convenient location to the gandola and short walk to the lake.
Stayed 2 nights in Sep 2024