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Duke of Normandie Hotel

3.0 star property

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Photo gallery for Duke of Normandie Hotel

Exterior
Flat-screen TV, DVD player
Serves breakfast, lunch and dinner
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry

Explore the area

Map
Lefebvre Street, St. Peter Port, Guernsey, GY1 2JP
  • Guernsey Harbour
    ‪2 min walk‬
  • Victor Hugo House
    ‪8 min walk‬
  • Castle Cornet
    ‪12 min walk‬
  • Guernsey (GCI)
    ‪8 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, minibar, in-room safe, desk

Classic Single Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, minibar, in-room safe, desk

Basic Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Executive Double or Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, desk

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Duke of Normandie Hotel

Hotel with free parking, steps from Guernsey Harbour
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers and tour/ticket assistance.
Duke of Normandie Hotel offers 37 accommodations with DVD players and minibars. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This St. Peter Port hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Duke of Normandie Hotel. During your stay, you're just a quick walk from Guernsey Harbour. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at The Pickled Pig
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Guernsey Harbour and The Guernsey Tapestry
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Duke of Normandie Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

This 3-star St. Peter Port hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10:30 AM.
The Pickled Pig – This gastropub specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Pickled Pig

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [The Pickled Pig Hotel Bar]
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12 for adults and from GBP 12 for children
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
The front desk at this property is open daily from 7 AM - 9:00 PM.
Guests arriving after hours will need to go to the following location to check in: The Pickled Pig Hotel Bar
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Duke of Normandie Hotel Hotel
Duke Normandie Hotel
Duke of Normandie Hotel St. Peter Port
Duke of Normandie Hotel Hotel St. Peter Port

Duke of Normandie Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 267 out of 491 reviews
Rating 8 - Good. 176 out of 491 reviews
Rating 6 - Okay. 34 out of 491 reviews
Rating 4 - Poor. 10 out of 491 reviews
Rating 2 - Terrible. 4 out of 491 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maksym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Duke of Normandie was very pleasant, right in the centre of town with easy access to bars and restaurants etc. The room, food, bar and especially the staff exceeded our expectations. We will definitely consider it for our next trip to Guernsey. Only slight negative was the parking, very limited so had to find alternative parking and walk one night which can be tricky in town.
Stayed 4 nights in Apr 2025

6/10 Okay

Val

Travelled with family
Liked: Cleanliness, staff & service

Good location

Hotel is well located. Rooms are ok, but dated. Hotel was noisy tho with lots of guest noise.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mark Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business

I really like this hotel - as I’m setting up a company on Guernsey- all my staff will stay here- great location
Stayed 2 nights in Apr 2025

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

john

Stayed 1 night in Apr 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

“Duke of Wizardrie” (because my stay was magical)

Stayed 3 nights in Mar 2025

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff, perfect location in centre of town and very good menu options and breakfast selection
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Overall excellent but a few small issues

Great quiet location. Overall we had a very good stay. Very clean although room service isn’t until late afternoon which was a little strange. The shower trap is uncovered too. Eat in the restaurant 3 times for dinner and found it excellent. We only had breakfast one and thought it expensive for the choices available and a poor selection of continental which didn’t seem to get refilled. The team members are amazing and do a great job. Expensive for a bottle of water at £5.60.
Stayed 5 nights in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

6/10 Okay

matt

Business traveller
Liked: Room comfort
Disliked: Staff & service

Disappointing Stay, Needs Improvement

I recently stayed at this hotel for work and unfortunately, my experience was less than satisfactory. The room itself was decent, though it could have been cleaner. The bed was comfortable, which was a plus, but several other issues impacted my stay. The most concerning part was when a staff member from G4S walked into my room without knocking or introducing himself. He just started looking around. I was taken aback and, when he returned while I was on a conference call, I had to ask him to leave as it was disruptive. His response was to huff, slam the door, and walk off. I informed the receptionist about this, and the only response I got was, "Oh, that shouldn’t happen, sorry!"—which felt like a very dismissive response to a serious issue. Then, there was breakfast. The quality was poor, and the service wasn’t much better. What really frustrated me was the unexpected charge for a white coffee—£3.50—when black coffee was included with breakfast. There was no mention of additional charges for any other drinks, either on the menu or by the staff. It felt deceptive, and certainly not what I expect from a hotel that claims to include breakfast. Overall, this stay felt like the hotel did not prioritize customer satisfaction. As someone who travels frequently for work, this was definitely one of my more disappointing experiences. I hope management takes these issues seriously and improves both customer service and communica
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the staff were very polite and very helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Business traveller

A warm welcome that's personable and friendly

This was my 5th stay at the Duke of Normandie, The welcome is always so personable and friendly. The the food and bar here is also very good. The rooms are finished to a high standard and I could not recommend this hotel enough for a great, friendly and central place to stay on this beautiful Island.
Stayed 1 night in Mar 2025

10/10 Excellent

Spencer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful pleasant central stay

Loved staying at The Duke of Normandie! All staff friendly & efficient. Hotel very central. Slightly uphill from the main shopping street, the staff happy to tell you the short cuts! Amazing breakfast choice - on the full breakfast. And ate 2 delicious evening meals. Cosy single room was quiet & large enough - 3/4 bed, not a tiny single. Bathroom a bit small but suited me fine. Thank you to the bar man & reception team particularly Imelda, who looked after me (apologies if name not 100% correct!) Guernsey out of season. Had a lovely relaxing time visiting my son. The people friendly everywhere. Loved the Duke of Normandie ☺️
Stayed 5 nights in Feb 2025

10/10 Excellent

Annaliese

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My room felt 5 stars!

Room 20 is fantastic! Great views and beautiful bath tub in the room with view!
Stayed 3 nights in Feb 2025

10/10 Excellent

Rumbidzai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, peaceful and conveniently placed. Everyone is friendly and very helpful. The room was clean and comfortable too. I highly recommend it to anyone wishing to visit and book a stay.
Stayed 21 nights in Feb 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and a centrL hotel

Suite was very comfortable, split level. Great breakfast and friendly staff.
Stayed 4 nights in Feb 2025