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Emerald Beach Resort

3.5 star property

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Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
Lobby
Exterior
Outdoor pool, pool loungers
On the beach, beach umbrellas, snorkelling, beach bar

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪1 min drive‬
  • University of Virgin Islands
    ‪2 min drive‬
  • Magens Bay Beach
    ‪9 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room | 1 bedroom, in-room safe, individually decorated, desk

Beachfront Premium Double Bed Room

  • Beach view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room | 1 bedroom, in-room safe, individually decorated, desk

Beachfront Premium King Room

  • Beach view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

2 bars/lounges, swim-up bar, poolside bar, beach bar

The Westin St. Thomas Beach Resort & Spa

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, (1011)
The price is €514
for 1 room
includes taxes & fees
21 Jun - 22 Jun
The Westin St. Thomas Beach Resort & Spa

About this property

Emerald Beach Resort

Beachfront, with outdoor pool
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Emerald Beach Resort's great beach location. During your stay, you're just a quick walk from Lindbergh Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine with a beachfront location at Caribbean Fusion, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by car from Magens Bay Beach and 14 minutes from Bolongo Bay
  • Cats and dogs welcome for a fee (restrictions apply)
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Caribbean Fusion – This beachfront restaurant specialises in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar – This beachfront bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe – Overlooking the ocean and pool, this café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 391 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 185 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 91 out of 1003 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Chiteakha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely beach close to the airport, the hotel rooms were clean.lovely view and the sound of the ocean was very relaxing. Despite proximity to the Airport It was not too disturbing. The staff were wonderful. we quickly learned to slow down . dining area frequently only had 2 staff , but food was lovely when it arrived. On Wednesday and Thursday big cruise days a lot of extra people came to the beach and It became louder. Hotel has frequent short stays due to people going to other Islands or staying prior to Returning to the 🇺🇸. It was family friendly. The reception staff , were exceptionally helpful and held our bags both in checkin and departure to allow us use the facilities while waiting for our rooms or departure to Airport. Plenty of parking for those who hired cars. Taxi’s available easilly. little public transport. I reccomend this resort for quick get away
Stayed 7 nights in Feb 2025

10/10 Excellent

Michelle

Stayed 4 nights in Mar 2025

8/10 Good

Tami, Grand Junction

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Originally in building one and that was terrible, they moved us to building two and much - much better. Do not recommend building one last room ground floor based on the activity next to it. Rentals, smoking right in front of patio and very loud music. Not my idea of relaxation. Overall the resort was nice, clean, and staff very kind and bar atmosphere was nice combo of people but closed too early in the evening. Very friendly staff. Pool was great and the water just beautiful.
Stayed 6 nights in Feb 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly staff. Wait staff in restaurant are also friendly but be prepared to wait some. A little bit of an adjustment. Convenient to airport. Although it’s distance from town, transportation is readily available. Airport noise is non existent at night.
Stayed 5 nights in Feb 2025

8/10 Good

Kevin

Travelled with partner
It was very nice. A little slow for service.
Stayed 4 nights in Mar 2025

6/10 Okay

Renee

Stayed 1 night in Mar 2025

2/10 Terrible

Angelik

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This entire trip was a horrible experience and I will NEVER EVER go back to St. Thomas! My husband and I pretty much was getting robbed by the “taxi drivers” they have outside. The hotel says the maximum they’re suppose to charge you a set price per person. Why when you try and get a taxi outside the hotel they double the price. I asked them how is that possible if the hotel has a different price and they wanted to lie to me. Other companies won’t come out because they say they have taxi services out there so they’re pretty much stuck. On Friday night, after we had left the pool area we went to the bar to get drinks. Of course they are helping and servicing the white people, once I approach the bartender they tell me to go to the other bar cause now all of the sudden they can’t make drinks at the bar inside. Liars when I clearly just saw them making drinks 2 mins ago but ok. The next thing was they have bed bugs! My husband and I woke up with bites all over our body’s with pictures to prove it. And the cherry on top was the security that kicked in our door! They thought was were arguing which was actually another room, he kicked in our door. We had the “do not disturb” sign on the door and when my husband when to check who was knocking he had kicked in the door and hit my husband on the head and he had cut my finger due to me trying to unlock the hook from the door! The police was called & a report was made! We are planning to sue their ass!
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid bar and restaurant. Facilities were basic but very nice.
Stayed 1 night in Feb 2025

8/10 Good

Norrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

JANET

Stayed 1 night in Mar 2025

10/10 Excellent

William Arch Dillen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t even worry about the close proximity to the airport; flights are not constant and not at night. The grounds, rooms, pool, bar, restaurant and beach are Wonderful! Tom is the best bartender around. The front desk staff and room staff are very welcoming and efficient. Parking was easy and plentiful. We would definitely stay at the Emerald Beach Resort again.
Stayed 6 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
It was OK they could do better
Stayed 2 nights in Feb 2025

2/10 Terrible

Amy

Stayed 1 night in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Bibi Sharifa, Jamaica

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
This property is very old and looks nothing like the pictures, need renovations badly.
Stayed 2 nights in Feb 2025

8/10 Good

Louis, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros and cons. Pros: it is right on Lindberg bay. Rooms are very spacious Bathrooms are nice Bed was comfortable Housekeeping staff is friendly and efficient. Beach towel if they don’t run out Pool area is nice Restaurant on property. Good food at the restaurant Free parking if you have a rental car Cons: first floor room should be able to access the beach from their balcony. Front desk personnel are not very friendly (except Lisa) Not enough beach towels. On cruise ship days the property triples with people. Bartender not very friendly Restaurant does not have enough staff. Bartender automatically takes a tip out when paying cash. Gratuity is added to your check. Pool area standing water on pool deck Never cleaned up. Avoid rooms in building 1. Very noisy with other business right on or next to the property. Don’t ask for a frozen drink. Too much trouble for the staff. The airport runway is right next to the property. Did not bother me but just a note of caution.
Stayed 27 nights in Feb 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Mar 2025

2/10 Terrible

Kristina

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This hotel is not a good one at all. Everything closes early. Service is beyond slow. They have two vending machines. Only accept $1 bills. Went to front desk of course the main lobby was locked. They let me in i asked for change and she denied me....zero hospitality. Highly reccomend saving a couple thousand and going somewhere else: not a good vacation destination at all. Not accommodating for people vacationing and visiting the beautiful island.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jesus, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Sheila

Stayed 6 nights in Jan 2025

10/10 Excellent

Nancy Ann

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Internet does not work well. There is a lot of maintenance issues. Remember that you are on island time as the wait staff in the dining area are very slow, hardley speak English and one of them is almost rude. Chairs should be sectioned off for guests when the cruise ships come there for excursions. However, we will always come back here. We absolutely love the vibe, the bartenders, the beach, the pool and room views. Josie, who runs the little coffee stand is THE BEST! Always a smile and a good morning. We have been there two years in a row now and plan to come every year. Thanks Emerald!
Stayed 6 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Travelled with family
Stayed 1 night in Feb 2025

2/10 Terrible

Marie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had room 1206 - DO NOT stay in that room unless you like listening to a generator run from 8am to 6 pm for the business right next door! Could not enjoy the outside terrace to sit and enjoy the view of the ocean. Also on Sunday they set up live music so loud that we could not stay in our room at all...IT started around 11 am and lasted until after 8pm...The room...was ok except the floors were dirty! Would not stay here again.
Stayed 2 nights in Feb 2025