Emerald Beach Resort

3.5 star property

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Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
Beach views, serves lunch, dinner and happy hour
Beach views, serves lunch, dinner and happy hour
Exterior
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Place, Lindbergh Bay
    ‪1 min walk‬
  • Place, Lindberg Beach
    ‪4 min walk‬
  • Place, University of Virgin Islands
    ‪2 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(112 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Beachfront Premium King Room

8.0 out of 10
Very good
(137 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Emerald Beach Resort

At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Emerald Beach Resort's great beach location. During your stay, you're just a quick walk from Lindbergh Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine with a beachfront location at Caribbean Fusion, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Magens Bay Beach and 9 minutes from Magens Bay
  • Cats and dogs welcome for a fee (restrictions apply)
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Caribbean Fusion – This beachfront restaurant specialises in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar – This beachfront bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe – Overlooking the ocean and pool, this café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 509 out of 1250 reviews
Rating 8 - Good. 325 out of 1250 reviews
Rating 6 - Okay. 222 out of 1250 reviews
Rating 4 - Poor. 106 out of 1250 reviews
Rating 2 - Terrible. 88 out of 1250 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Kari

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We stayed for one night prior to departing home. The resort is in need of significant improvements. Staff were not friendly. Not really family friendly as we had 2 kids. Lots of swearing, smoking, etc. We ate 2 meals in the restaurant that was understaffed and very slow. The exercise room was worthless. The treadmill was not stable and rattled. The other equipment was rusty. No towels or cleaning products. Expected way more for our money. The only positive was the beach was nice. The pool was very dirty.
Stayed 1 night in Nov 2025

10/10 Excellent

Nikkia

Liked: Cleanliness, staff & service, amenities
My King Suit looked and smelled GREAT! I had the French Toast for breakfast and I am FAT AND HAPPY! The staff was amazing and very accommodating. I will be back!
Yummy for the tummy!
View from my balcony
Vie from the bar
Stayed 1 night in Nov 2025

6/10 Okay

Acia

Liked: Amenities
Staff was amazing, food and drinks were great! The room had bugs, also the heat didn’t work and the shower water wasn’t hot enough. The resort is cashless but they have no ATM on site which makes it difficult to pay for taxis and the taxi prices were different every day
Stayed 3 nights in Nov 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service
The room is clean and mostly well put together. The entire property is a bit dated and tired from years of heavy use. This is a place you go for a modest cost and phenomenal beach. Food is good, drinks are good and the service is excellent. Bargain for what you get.
Stayed 1 night in Nov 2025

6/10 Okay

Juan

Stayed 1 night in Nov 2025

6/10 Okay

Jose

Stayed 4 nights in Nov 2025

4/10 Poor

Nicholas

Disliked: Staff & service, property conditions & facilities
Positives: Close to the airport, beautiful beach Negatives: Food was bad, drinks were worse, facilities were dirty, staff was not helpful until we decided to check out early. Paid a $70 fee to do so but it was well worth it to change the place we were staying
Stayed 4 nights in Nov 2025

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and the staff is too notch. We will stay here again.
Stayed 5 nights in Sep 2025

8/10 Good

VALERIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived for the Paradise Jam November 2025, Before our check in at 4pm. They held our Luggage until it was time to get in our room. We ordered lunch, it was pretty busy so it was a little wait. But everything came out good 👍. Our rooms were clean and they kept us with towels and rags. It's literally 2min from the airport. Great view of the beach from our balcony. We also enjoyed our nighttime kitchen staff Lincoln, he was very attentive to us.
Stayed 4 nights in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
Food is average
Stayed 1 night in Oct 2025

10/10 Excellent

Marie-Elsie

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph, Rio Grande

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Got in our room early, it was clean and well equipped.
Stayed 1 night in Nov 2025

4/10 Poor

emil

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was full of hair from the previous guests, not enough shampoo and shower gel. The floor was not clean. Terrible condition for a 4 star hotel!
Stayed 1 night in Nov 2025

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness
The staff was excellent! The bed was very uncomfortable way too firm! And my biggest issue was nowhere to hang wet bath or beach towels and swimsuits. Would I stay there again? It’s gonna be a tough decision because of that bad my joints achef all night on that bed as compared to the Marriott and Limetree resorts I stayed in the night before and after that visit.
Stayed 3 nights in Nov 2025

6/10 Okay

Xavier

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Slow internet speed, we were charged for breakfast even though we were guests of the hotel. When checking in myself and another party member with separate rooms were given keys to the same room and the hotel staff was very slow to resolve the issue.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Honestly it was a great place. Clean room, right on the beach, amazing views, nice pool, affordable, right by the airport. Staff were there whenever you needed anything.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ana

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, room was cleaned daily . Beach was amazing and the food was good !
Stayed 4 nights in Nov 2025

6/10 Okay

Lori

Travelled with family
Disliked: Property conditions & facilities
Rooms not very clean, mostly the bathroom.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Beautiful beach! Clean and spacious rooms
Stayed 1 night in Nov 2025

8/10 Good

Reilly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
resort was beautiful, drinks and food were DELICIOUS, bartenders and servers are very nice and attentive. Lincoln our server was very hospitable and very funny. Jetski rental is easy considering its right next to the resort on the beach, Randy, Adam, and John were extremely cool and fit us in last minute to rent the jetski. there is also this sweet cat that would come out at night, definitely enjoyed giving her some lovin (and our leftover food). the ONLY thing that makes this review 4 stars instead of 5 is there are these small ants in our room, especially in the bathroom. just a bit of a nuisance but other than that i would 100% stay here again!
Stayed 4 nights in Nov 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was really nice & clean. The restaurant offered the most Beautiful view of the sunset!
Stayed 1 night in Nov 2025

10/10 Excellent

Marie-Elsie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff! Rooms very spacious and spotless! Ideal location close to Airport, Cruise dock and town!
Stayed 1 night in Nov 2025

8/10 Good

Deborrah

Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful... beach amazing.. views extraordinary Food not that great
Stayed 4 nights in Nov 2025

8/10 Good

Victor

Stayed 2 nights in Nov 2025