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The Moat House

4.0 star property
VIP Access

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Photo gallery for The Moat House

Garden
Interior
Interior
Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Lower Penkridge Road, Acton Trussell, Stafford, England, ST17 0RJ
  • Cannock Chase
    ‪4 min drive‬
  • Stafford Gatehouse Theatre
    ‪10 min drive‬
  • Stafford Castle
    ‪12 min drive‬
  • Birmingham (BHX)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Accessible

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Family Room

Superior Family Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Family Room

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 3
  • 2 Single Beds

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About this property

The Moat House

Hotel with free breakfast, in the vicinity of Cannock Chase
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a front desk safe are on-site.
The Moat House offers 41 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at The Moat House. During your stay, you'll be close to Stafford Gatehouse Theatre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Cannock Chase and 9 minutes from Stafford Gatehouse Theatre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly The Moat House also features a garden, dry cleaning/laundry services, and a front desk safe. Free self parking is available.

This 4-star Stafford hotel is smoke free.

Guests are served a free English breakfast daily from 8 AM to 10 AM.
Orangery Restaurant – This restaurant serves breakfast, lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Orangery Restaurant

Family friendly

  • Free cot
  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Moat House Hotel Acton Trussell, Stafford
Moat House Hotel
Moat House Acton Trussell, Stafford
Moat House
The Moat House Acton Trussell UK - Staffordshire
Moat Hotel Acton Trussell
The Moat House Acton Trussell Hotel
Moat House Hotel Stafford
Moat House Stafford
The Moat House Hotel
The Moat House Stafford
The Moat House Hotel Stafford

The Moat House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 605 out of 868 reviews
Rating 8 - Good. 206 out of 868 reviews
Rating 6 - Okay. 46 out of 868 reviews
Rating 4 - Poor. 5 out of 868 reviews
Rating 2 - Terrible. 6 out of 868 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

William

Stayed 1 night in Mar 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moat House was a revelation, I was expecting high quality but it was better than that, literally everything was perfect. The room, view, staff, food, even to the extent that the biscuits in my room were gluten-free! (I had told them in advance I couldn’t have gluten but only expected this to be noted at breakfast!) I normally find something lacking in a hotel, but not this time. Thank you to all the staff, I’ll be back! 😊
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay and setting except for the uncomfortable bed - hard mattress and hard pillows
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds stunning, staff lovely, food good, room very spacious and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay hotel

Second visit to this lovely quiet hotel in lovely surroundings. Staff were all very friendly and attentive. The room was clean and spacious and there is plenty of parking . Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and clean staff very helpful, the only thing I could say that it would have been nice to have the fires on as it was cold in the bar area when we were eating, the food was amazing and breakfast was lovely too
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place, friendly staff, slow breakfast

Good location, clean room and friendly staff. Breakfast service however is not that speedy, allow 35/45 minutes. I ordered a cooked breakfast but left before it arrived as I couldn’t wait any longer (single person table next to me received their breakfast even ordering after me). Mcdonalds breakfast for me!
Stayed 1 night in Feb 2025

8/10 Good

Khalid Areef

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place to stay

10/10 Excellent

Khalid Areef

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a quaint property in a lovely setting. The staff were very kind, helpful and caring. The room was spacious, clean, plenty of cupboard space, which is always helpful. Breakfast was very good. Dining menus both in the restaurant and bar, were varied and the food quality was very good. Overall we had a great stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabbi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay! Thank you for the upgrade, it made the birthday even more memorable
Stayed 1 night in Feb 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Stayed for two nights , eve meal very good breakfast also good , although we needed it before 8 am on the sat , but chef plated us up one about 7.45 after we explained why
Stayed 2 nights in Feb 2025

2/10 Terrible

Leigh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely break

Our room wash really nice, everything as expected. Unfortunately the occupants in the next room were shouting and making too much noise at 2am but the night team soon sorted that out. Food in the bar was very tasty and good value. Will definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Manisha

Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

We always stay at this beautiful hotel when we go to visit family.alway friendly staff great food and spotless.
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night to break up a journey to Liverpool so didn't see everything the hotel had to offer. Bar staff were particularly impressive - efficient and attentive even though there were a lot of customers and a wedding reception going on too. A pleasant place to stay.
Stayed 1 night in Jan 2025

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and helpful.

The room was clean, spacious and staff were nice and helpful. The breakfast was good, with hot and cold options. The beds were fine, being a little hard for our comfort. Pillows also not our comfort. We did have some excellent service on having left an item in our room and they sent it on promptly. Overall a nice place to stay for our family of four, over two rooms.
Stayed 1 night in Jan 2025

8/10 Good

caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff all very helpful and friendly. Great breakfast, and dinner/bar menu was superb. The chef uses locally sourced produce and the beer was fresh. Thank you to all at TMH!
Stayed 4 nights in Jan 2025

10/10 Excellent

gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

John

Stayed 1 night in Jan 2025