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The Moat House

4.0 star property
VIP Access

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Photo gallery for The Moat House

Property grounds
Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace
Interior
Garden
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Lower Penkridge Road, Acton Trussell, Stafford, England, ST17 0RJ
  • Cannock Chase
    ‪4 min drive‬
  • Stafford Gatehouse Theatre
    ‪10 min drive‬
  • Shugborough Hall
    ‪13 min drive‬
  • Birmingham (BHX)
    ‪43 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible | 1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Family Room

Superior Family Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Family Room

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 3
  • 2 Single Beds

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About this property

The Moat House

Hotel with free breakfast, in the vicinity of Cannock Chase
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a front desk safe are on-site.
The Moat House offers 41 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at The Moat House. During your stay, you'll be close to Stafford Gatehouse Theatre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Cannock Chase and 9 minutes from Stafford Gatehouse Theatre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly The Moat House also features a garden, dry cleaning/laundry services, and a front desk safe. Free self parking is available.

This 4-star Stafford hotel is smoke free.

Guests are served a free English breakfast daily from 8 AM to 10 AM.
Orangery Restaurant – This restaurant serves breakfast, lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Orangery Restaurant

Family friendly

  • Free cot
  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Moat House Hotel Acton Trussell, Stafford
Moat House Hotel
Moat House Acton Trussell, Stafford
Moat House
The Moat House Acton Trussell UK - Staffordshire
Moat Hotel Acton Trussell
The Moat House Acton Trussell Hotel
Moat House Hotel Stafford
Moat House Stafford
The Moat House Hotel
The Moat House Stafford
The Moat House Hotel Stafford

The Moat House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 628 out of 899 reviews
Rating 8 - Good. 212 out of 899 reviews
Rating 6 - Okay. 48 out of 899 reviews
Rating 4 - Poor. 5 out of 899 reviews
Rating 2 - Terrible. 6 out of 899 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence, friendly and very clean.

As always fantastic. Thank you each and everyone... the perfect stop over on the way to Plymouth for the ferry to Spain. Ser you again.
Stayed 1 night in Apr 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, room comfort

Could do better!

It is a beautiful hotel, set in beautiful grounds on the canal. The reception checking in couldn’t have been more helpful. I ate in the bar the evening of my stay. I enjoyed my meal and the service was friendly and timely. My to negative comments were: 1. My room didn’t feel as luxurious as I had hoped and my bathroom was designed for a wheelchair user, it had a low basin and felt more like a hospital shower room. 2. Breakfast. I was leaving early Sunday morning and had called the hotel to enquire about breakfast. I was told there was no breakfast for me. I then sent a message and was told that a continental breakfast would be available. I thought I’d be going to the restaurant to have this breakfast with coffee and tea etc. instead I was provided with a takeaway breakfast bag, which consisted of orange juice, a big no no for a diabetic, but of course no dietary requirements were considered. An apple, banana, a yoghurt and a warm croissant. This croissant was a nice touch, but no butter or jam, just a dry croissant! I did get some jam eventually, but the whole breakfast thing was really disappointing.
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel is set in beautiful grounds. We stayed in room 119, it was beautifully decorated. I just wish that you could turn a light/lamp to really bright to make reading a book easier. The walls are thin, you can hear everything!! That being said i would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most liked was the whole of the Moat house house experience was the professional staff with excellent customer service skills. The excellent cleanliness of the whole hotel and grounds . Great dinning and food options available. A first class experience throughout the stay
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

6/10 Okay

Margaret

Liked: Cleanliness, room comfort
Disappointed with mobility facilities. Booked restaurant for the Sunday night for a family reunion but when we arrived were told the restaurant was closed Sunday and Monday. No quiet relaxing area due to library being used Saturday and Sunday Definitely not 4 star. Staff friendly and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant staff

Most positive aspect of the hotel was the staff who were outstanding in every area of the hotel including reception, bar and restaurant. The rooms were a bit dated but in good condition, mattress was not the best. Food quality was good and both food and drink decent value. The location is really nice with a lake at the front and a canal to the back. Overall very pleased and would certainly stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, food and gardens.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela, Benton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

AMIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing weekend

This was an absolutely amazing and perfect stay for the weekend. They are dog friendly and their hospitality is second to none, thank you team at Moat House. We will look forward to seeing you again soon. Kindest regards, Amit
Stayed 2 nights in Apr 2025

10/10 Excellent

ADRIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and rela
Stayed 1 night in Apr 2025

8/10 Good

Jithesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Had a nice stay. Natural surroundings. Close to motorway and easy access. Will recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous restaurant.

Everything was perfect. So perfect, on our return journey back to Spain we are changing our booking from a different hotel to stay another night at The Moat House. Fantastic, thank you. P.s. The Restaurant is fabulous along with all of the staff. Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd stay

2nd stay at this lovely hotel, lin its beautiful location. Good in restaurant is delicious. Staff all lovely friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Sheenagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, just off the M6 for travelling further north. We only stayed 1 night but the service was excellent and a lovely area to walk the canal which was close by. The bar was lovely, meals excellent along with the staff. And perfect if you have a dog with you. Just can’t fault it
Stayed 1 night in Mar 2025

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience

The staff in the bar were very helpful, Receptionist was not too pleasant at check in. Nice relaxing hotel with good food.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay, very friendy staff. Location nice
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Moat House several times, and always eaten in the restaurant. We have always found the rooms to be spacious, clean and comfortable, and the food in the restaurant, both evening meals and breakfast very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay enhanced by a complimentary room upgrade to a lovely suite. Much appreciated. Slightly disappointing selection for Sunday evening bar meals as they had run out of various dishes. Overall- can't wait for a reaon to stay again .
Stayed 1 night in Mar 2025

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable, breakfast was excellent and the staff were courteous and friendly. I would highly recommend a stay at the moat house hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and lovely grounds next to a canal.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

What a lovely little find this was, perfect for us and even better they accept pets! Will be coming back in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We and our dog loved it.
Stayed 1 night in Mar 2025

10/10 Excellent

Ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025